Customer Ratings & Reviews

Works great no issues. Best game system out there!

Love it. It works amazing and the quality is great

Great works well and feels nice…………………………………….. ..

Excellent purchase. The PlayStation 5 has amazing graphics, very fast loading times, and the DualSense controller feels incredible. Everything works perfectly. Best Buy delivered it in great condition with no issues. Highly recommended.

It is an excellent product and good value. Best buy however was a let down as they had a trade in promotion and I was told I could take advantage of it after I made the purchase then it became a whole other story. Bad customer service.

The PS5 won the console race for a reason. It offers amazing exclusives, impressive technology, and is more affordable than the competition. I’d recommend getting the disc version instead of the digital-only model, since it gives you more options beyond purchasing games from the PlayStation Store.

With perfect tv setup, the pro version can you an extra kick to the visuals at the comfort of your living room. With PC parts getting more expensive nowadays, it seems we've gone back to square one where consoles are the affordable option for gaming.

Amazing console very fun swift delivery and super fast

it runs great and i havent noticed any overheating problems, the controller also works incredibly well and the battery lasts a good while as well i will say that the cable that it came with does not charge the controller while in rest mode so i do suggest getting another type c cable

I gave my kids a choice of a Nintendo switch or PS5 and they chose the PS5. So far the system works great, has great graphics, easy to log into and connect to the TV. Best part was it was on sale for Black Friday. Only issue is it's a little loud when you have a disc in the system.

PlayStation 5 exceeded my expectations as always sony never fails, also the awesome customer service from best buy made the transition smooth and quick coming from the incredible staff. I would buy this console again and keep recommending it to those who want to start gaming asap.

Kids were thrilled to get the PlayStation 5 for Christmas and couldn't believe how much of an upgrade it is over the original Switch they got years ago. The setup was pretty easy, but be prepared to enter your email a few times for certain games during setup! Graphics are great!

Customer service was helpful in assisting me with choosing the right PS5. So far, the console works great. Controller is pretty cool. Haven't tried playing the free game that it came with, will download and play when the nephews come over.

Best console on the market with many features and benefits to choose this console like 4k 120hz capable of running 1440p ray tracing and much more disc drive best way to go especially if coming from ps4 games also work and some games upscale for better performance and resolution

Nice purchaseSo glad I went ahead and bought this. It's been a really great experience so far. Everything works just as advertised, which is always a relief. I'm definitely not regretting this decision at all. Totally worth the money spent!

It was good a little complicated but with the help of the employees and manager everything went smooth first couple of days I didn't sleep -_- due to playing games nonstop lol anyways I'm happy with my purchase no regrets I would recommend

That’s a great item . I am very confident to buy any accessories and games from the Best Buy also . That’s a great device . And there is no headache just because I got it from Best Buy .

My son very happy to play Nice product and new model is lot of new options which he like too much He happy me happy My like too much so I brother need to so I buy 1 more and give to him as gift He happy too

This S5 is the bomb! The graphics are insane, games load super fast, and the controller is a game-changer. Been playing FIFA and Call of Duty, and it's a whole new level of immersion. Worth every penny!

Product was great. Works well it’s a great system to have