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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 117 reviews
  • Pros mentioned:
    Overall performance, Processing speed

    Rated 5 out of 5 stars

    Best Playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend picking up a PS5 if you’re still holding out from upgrading from a PS4. Lightning fast loading times and crisp graphics. The features on the new controllers are really interesting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processing speed

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive experience, seemless game load and smooth game play!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grate product easy navigation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nieces and nephews that love it as i do grate console works perfectly fine comes with controller easy navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was holding on to my Ps4 since it was in great conditon but after seeing this discounted version, I made the upgrade and I have no regrets. Can confidently say its a nice and major change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box console for my boyfriend. He loves it. Easy to set up and fun for both of us. Love that it came with COD and the lowered price. There was nothing wrong with it either, like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console has been very good so far and I’ve had a lot of fun playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console hands down :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it, was a huge upgrade from the ps4. Definitely runs and feels smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it has made my son very happy and has cured his sadness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Slim is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great but my first one was defective. I had to return it and lost my copy of Vanguard because I didn't eject it. Very frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty satisfied. Sometimes randomly freezes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next “Gen” Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I finally made the move to purchase a Ps5 after five years and I enjoy playing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processing speed

    Rated 5 out of 5 stars

    Next-Level Gaming with an Amazing Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 continues to impress with its speed, graphics, and smooth performance. This bundle is a fantastic deal if you're a Call of Duty fan. Black Ops 6 looks and plays incredible on the PS5 — fast load times, stunning visuals, and super immersive gameplay with the DualSense controller. Setup was quick and easy, and the console runs quietly even during long gaming sessions. The bundle came with everything as expected, and the download for the game was straightforward. If you're new to PS5 or upgrading from PS4, this bundle is worth it — you're getting a premium console and one of the most hyped games of the year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processing speed

    Rated 5 out of 5 stars

    Love it! Fantastic upgrade from PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Father's Day, it's awesome. The graphics are amazing and it's super fast. Extremely happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Processing speed

    Rated 5 out of 5 stars

    For a good time call sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There once was a PS5 in white, With Black Ops 6 primed for the fight; A whole terabyte drive Makes load-times take a dive, And a buck-twenty off feels just right! So mark down late August to play, When the voucher code brings launch-day fray; DualSense kicks and it roars, Haptics pound through your pores— Next-gen fragging the slick Sony way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is where its at!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't owned a Playstation for years. Was looking for something to do with the kids and bought a Meta Quest initially which was really fun, but caused headaches and had a lot of set up time to deal with and all that. This was easy to set up, fun to play and was able to find some old games cheap from my local game stop. I purchased the PS5 with the CD rom specifically so we could purchase and play some of the older PS4 games if needed. This is working out great and we play the PS5 all the time now. I would recommend this to anyone who loves to game. Graphics and speed are amazing of course. I even purchased an additional internal memory card to add more games in the future. I'm sitting on 3TB now which is overkill, but hey... YOLO! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Only thing I'd keep in mind before buying is that with more advanced games, the console will get hot pretty quickly. I put the PS5 inside my TV unit. When I play, I do need to open both doors of the TV unit to let in cooler air and prevent the console from overheating. So far, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome console!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS5, I purchased this console to play GOW Ragnarok and it’s just awesome, it runs smooth and looks great on my Samsung 55 inches UHD TV, definitely very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son and it was the best decision I ever made. It came intact with no damages to the box. Also it it runs very fast. He doesn’t experience no lagging. Best Buy is the best when it comes to buying appliances they never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming System I’ve Ever Owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned a gaming system since the first ever PlayStation. The PS5 is out of control and in a good way. I bought my LG C2 television from Best Buy two years ago and let me tell you how good games look on it with my new PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long Overdue Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from the Xbox One. The PS5 offers so much more and I was easily able to log into my Activision account to play BO6. Had no issues setting everything up & everything is in perfect condition. It was long overdue to upgrade my console and I couldn’t be more satisfied.

    I would recommend this to a friend
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