Customer Ratings & Reviews

The best console I ever had can’t be any more happier

Great and gift! always puts a smile on someone’s face

Everything is great great performance and the games is over the top

Great on the ps5 digital consolé with two extra remote.

Game system is an absolute great updated from the PlayStation 4

Good product and good service on store. Good stuff

Greatest ever fast new gaming better experience ever

Over all I expected a better performance from the device but handles games very well and doesn’t over heat so I would give it a 9/10.

I ordered a PS5 which they delivered with no packaging, literally sat a ps5 on my door in EAST DALLAS. Like how careless can they be, I left my 12 yr old at home just to be able to get the package but they didn’t knock or ring the doorbell like I asked. And when I called customer service it took them 10 business days to email me and say “please contact you local law enforcement” WORST EXPERIENCE AND CUSTOMER SERVICE EVER !

I picked up my PS5 from Best Buy and I’ve been loving it ever since. Setup was super easy, and the whole buying process was smooth, which was a nice bonus. Using it day to day has been awesome. Games load crazy fast, and the graphics honestly blew me away the first time I played. Everything runs really smooth, even during intense moments. The controller surprised me the most—the haptic feedback and triggers actually make games feel more realistic and fun instead of just feeling like another controller. It’s also way quieter than I expected, even after long gaming sessions. The menu is clean and easy to use, so jumping between games and apps is quick. The only downside is storage fills up fast with newer games, but that’s not a dealbreaker. Overall, the PS5 just feels next level. If you’re thinking about getting one from Best Buy, I’d definitely recommend it

It works amazing and my boyfriend loves it! I want one now for me!

Got this for my nephew for Christmas he's been playing on my old PS4 since 2016 and it's been slowing down more and more in recent times. All he really plays is some Minecraft roblox and fornite which is why I got him this version he was so excited for a new console of his own and when he realized it came with special skins he practically hyperventilate him self out of enjoyment so I'm now ranked best uncle ever. Wish I had pictures of his face they were priceless.

My son went for a 4 to a 5 for Christmas and the difference is night and day. The controller is a little different but easier to hold. Nicely designed. The system itself is a beautiful upgrade. Graphics and speed are impeccable. Whether you lay it horizontally or stand it vertically you will need a stand to keep the system stable and cool. Arabs is not included but easily enough to obtain.

Customer service was detailed and professional. I did not have my Best Buy card with me, but the gentlemean was very courteous and helpful. He assisted with every question and was very knowledgeable of the system I was purchasing. Customer service seems to be a lost art these days thank you to Bestbuy and the represenative for the seamless process!

Speed and graphics are amazing! Model runs cool and quietly. The hi-tech DualSense controller is a standout, with adaptive triggers and naunced haptic feedback that add tatile immersion to gameplay. With over thousands of games released and new hits still coming, the PS5 remains vibrant and is perfect for my 5 yr old!

Awesome!! Setup was quick and easy, and the console runs quietly even during long gaming sessions. Whether you’re into action-packed combat, competitive play, or cinematic experiences, this bundle offers excellent value and variety. Overall, the PS5 Chaos Bundle is perfect for both new PlayStation users and longtime fans. It delivers power, performance, and entertainment all in one package definitely worth the investment

My granddaughter who is 14 was so surprised about this digital ps5. She screamed so loud when she opened this gift. I think digital is the best way to go because it eliminates all the cd’s that get tossed around at some point and time. I didn’t go wrong with this gift. Thanks Best Buy this gift was very affordable and that was the perfect highlight for me.

The PS5 is an incredible console with stunning graphics, fast load times, and smooth performance. The DualSense controller adds a whole new level of immersion, and the exclusive games make it absolutely worth it. A huge upgrade from previous generations and a must-have for any gamer.

Excellent value, super easy payment plan process. My husband absolutely loved it. Graphics are so amazing. He was able to link his xbox call of duty account so he could just resume where he was at and was blown away by the clarity on the Ps5 vs Xbox. Said it’s the best gift he's ever received.

Bought this for my boyfriend for Christmas because his old one got stolen & he’s been on it since day 1 .The game system was very affordable The customer service is always fast , friendly & helpful. The store location is always clean . Recommend 10/10