Customer Ratings & Reviews

PS5 pro is super quiet, takes up less space than the OG PS5, has 2 TB of storage built in, and you can tell the difference in the graphics/performance. However, I’m not sure it’s worth the $200+ price difference. Not only does it not have a disc drive or vertical stand, but I don’t think most people would care about the performance difference. It would have been worth it if it came with the pulse/pro controller. Long story short - I like it, but it’s not worth it. You’ll get a better value with the regular PS5.

The PS5 Pro is worth it if your setup supports what it offers. What I mean is if you have a 4k TV that supports 120hz and VRR (Variable Refresh Rate) then you will see the benefits of the added performance and higher render resolution. This system is just as quiet as the original and uses no additional power/electricity. The 2tb storage is a bonus which makes it a little easier to justify the expense. PSVR 2 also benefits from the additional horse power Your kids will love it!

I absolutely love my PlayStation 5—this console has completely transformed my gaming experience. The speed, the graphics, the immersive gameplay… everything feels next-level. From the moment I turned it on, I knew I made the right choice. It’s not just a system, it’s an experience I look forward to every time I sit down to play. And I can’t say enough about Best Buy. Ordering through their app is incredibly convenient, and their delivery is always fast, smooth, and reliable. My PS5 arrived quickly and perfectly packaged, making the entire process stress-free. On top of that, the deals I get with Best Buy are truly unbeatable—great prices, special offers, and rewards that actually make a difference. Best Buy continues to be my go-to for electronics because they make everything easy, affordable, and enjoyable. From an amazing console to outstanding service, I couldn’t be happier with my purchase. ⭐⭐⭐⭐⭐

the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

The ps5 pro is the best console money can buy currently. It is a great experience playing on this with my g4 oled. Compared to the launch ps5 or slim the visuals are somewhat better and the higher fps is always nice. Only reason this got 4 stars is for $750 retail does not come with a disc drive or the stand. For the price a little ridiculous it does not. However would still recommend buying this console if you have a nice oled or at minimum a tv with hdmi 2.1 support and 120hz for max fps.

The PlayStation 5 is an impressive leap forward in gaming, delivering an experience that feels both cutting-edge and immersive. One of its standout strengths is the lifelike visuals—games look incredibly detailed, with rich environments, smooth animations, and lighting effects that make worlds feel truly alive. Whether exploring vast landscapes or diving into fast-paced action, the graphics consistently enhance immersion. The PS5’s game library is another major highlight. The system strikes a great balance between platformers and adventure games, offering something for every type of player. From creative, playful platforming experiences to expansive, story-driven adventures, the variety keeps gameplay fresh and engaging. Beyond performance and games, the console itself is a statement piece. Its sleek, futuristic design sets it apart from previous generations and looks right at home in a modern setup. Overall, the PlayStation 5 combines powerful visuals, a diverse and exciting game lineup, and a bold design, making it a standout console that truly feels like the future of gaming.

I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

I got this ps5 pro in november for my own birthday present as I am unfortunately disabled with a auto immune spine disease called ankylosing spondylitis. Even though I am in pain 24/7 gaming really distracts me from the pain I am going through. I decided to get the pro despite me already owning the playstation 5 witb a disc drive because the launch edition ps5 I use to have had only 825gb of storage and I found out right away that really struggled with performance. I also have a gaming pc with a 7800x3d and a 4070ti super and I love using DLSS and raytracing at 4k ranging from 60-144 fps so I know how benefital a.i upscaling and raytracing features are and how much performance it brings. So thats why I sold my regular ps5 to get it. Now this ps5 pro comes with 2tb of storage more than 2x the storage of the ps5 launch edition. The gpu is technically almost 50% faster and this is whats interesting the regular ps5s gpu has 16gb of gddr6 vram however the ps5 pros gpu has 16gb of gddr6 memory and another 2gb ddr5 to run the systems os so the 16gb of gddr6 vram can fully be utilized in the pro version unlike the regular ps5.. Now a lot of people are complaining about lack of a disc drive which I dont think is fair to complain about it as all pcs dont come with a disc drive in fact most people with pcs use external disc drives. I plan on buying a external disc drive for the ps5 pro in the future. I can't now hecause of all the scalpers have them and its out of stock in most retail markets. However with ps plus premium there are so many games that you can download without the need of paying $70 for them most exclusives are now on ps plus premium with ps1-ps4 games also. I love how the pssr works it is not as good as dlss yet but defintly is better than fsr3 and i am impressed I was able to play gran turismo 7 @4k 120 fps on my hdmi 2.1 tv and it was impressive! I do not have a 8k tv so I wasnt able to test out the 8k@30 fps feature yet. But I love how I can play raytracing games on my console at upscaled 4k 60 fps just like I can do on my pc. I highly recommend the ps5 pro to anyone who doesnt even have a ps5 yet.

So far i really like this system. I upgraded from my original PS5. So far it seems to load faster and the graphics on majority of the games i have been playing look much more crisper. Plus I am glad i have more storage after i installed my 2tb ssd from original PS5. Was glad it was plug and play to switch it out. Now i have 4tb in memory.

A nice little upgrade that you will notice on some games more then others. Hogwarts legacy and silent hill 2 you'll definitely notice with the ray tracing which is nice. Some games arent that noticeable graphic wise but FPS definitely goes up. Still little annoyed didnt come with a stand. Is it worth the price. . . . . . You be the judge.

As a loyal PlayStation fan and a long-standing Best Buy customer for nearly two decades, I was beyond excited to purchase the PS5 Pro from my favorite retailer. While the experience began with a small hiccup, it ended up reaffirming why I’ve trusted Best Buy for so long. The first PS5 Pro I received had issues with artifacting and freezing during gameplay after installing the disc drive attachment for any pshycial games. For a gamer who values performance, this was disappointing. However, Best Buy handled the situation perfectly. The exchange process was smooth and hassle-free—no questions asked. Their commitment to making things right reminded me why I’ve chosen to shop with them for nearly 20 years. With my new PS5 Pro in hand, I can confidently say it’s a game-changer. The stunning graphics, seamless performance, and lightning-fast load times make it a console worth every penny. Paired with the immersive DualSense controller, the PS5 Pro delivers an unparalleled gaming experience. And best of all, my disc games no longer freeze the system. This entire process has only deepened my trust in Best Buy. Their customer service is top-notch, and they’ve once again proven why they’re my go-to for tech and gaming. If you’re thinking of getting a PS5 Pro, I highly recommend Best Buy—they stand by their customers and deliver excellence.

The PS5 Pro is by far the best gaming console I have ever owned. The speed is unbelievable—games load in seconds, and the 4K performance with high frame rates makes everything look stunning. The new controller feels amazing in the hands and adds so much to the gameplay experience. What I love most is how quiet the system runs even during long sessions. This console is worth every penny, and I couldn’t be happier with my purchase. Highly recommended!

The PS5 Pro lives up to the hype. It is not just a slightly faster version of the original — it is a beast. The performance jump is noticeable right out the gate, especially if you are playing demanding titles in 4K. Frame rates are smoother, load times are almost instant, and games look cleaner and more detailed than ever before.

The most powerful PS5 there is. I notice the difference with the speed and graphics with this than my previous PS5. The storage is also very appreciated. Very well performing machine. Love it. Worth the extra money.only thing I added was a disc drive so I can still play my game collection.

If you already own a PS5, I wouldn't bother paying FULL price for this device. If you don't own a PS5 right now, just buy this. You'll get a superior machine with a larger storage capacity right out of the box! I would also highly recommend getting the disk drive (unless you know without a shadow of a doubt that you're an all-digital gamer). I would recommend this console ONLY if you don't already own a PS5 (non-pro version) and are OK with the prospect of maybe forking over extra $$$ for a disk drive down the line. Performance is as expected, and you can find a million reviews breaking that stuff down on YT, so I won't bother going into it here. It's fast, it's snappy, and works well every time. Also, the fact that the "PRO" version of the console DOES NOT include a vertical stand and still includes the **standard** controller is not OK (at least throw in the PlayStation EDGE Pro Controller for the price that is being charged)! Recommendations: Sony NEEDS to upgrade the joysticks in their controllers to hall-effect joysticks so that controller-drift becomes a thing of the past. As a consumer, I'd wait for a sale/bundle deal (see if you can get the console and a disk-drive for a reduced price, or the PlayStation EDGE controller).

It is really impressive in games that have uncapped frame rates and even improves the resolution in games that don't. On top of that, native ps5 pro ports are even more impressive with Spiderman 2 running at 40fps with VRR and fidelity ps5 pro mode. It is a little expensive and probably should have included a disc drive which is why I give it a 4 out of 5 but it is still good all around. It also transferred all the games from my m.2 drive in under an hour for twelve hundred gigabytes of data.

Got this as an upgrade in prep for some upcoming games I really want to play a console. People say the upgrade isn’t worth the $ but I can honestly say I’m noticing some true crisp differences. Also the pro is smooth, runs quiet and has a lot of display accessibility options that I’m liking. No complaints! In store pickup was quick and easy!

Absolutely love the PS5 Pro. I have a huge library of games and they all have improved graphics and speed. The ray tracing is notably, the most eye-catching edition to past and present games. Since there are so many amazing games and upcoming games to play. I've decided to just buy PlayStation Pro models of going forward. Highly recommend especially with the new slew of games coming out this year and next year they all are going to be optimized for the PS five Pro! Can't wait!

Currently new to the gaming network, and I truly believe PS5 was the way to go. I was using an Xbox1 which wasn’t bad overall, but did take a while to load the games I wanted to play. I went ahead and chose the PS5 to be able to play GTA Online with my other friends who also have a PS. I think it was one of the best decisions I’ve made. Great quality, graphics, and over all a very solid and quick startup. No waiting time when I start it up, it’s over all very quick, easy and fun.

Enhanced graphics, frame rate, storage, and connectivity. What more could you ask for? Sony knocked it out of the park with this one. Paired with an Edge controller, this console is the best gaming experience Sony has ever produced.