Customer Ratings & Reviews

Throughout my time using this product (about a month), I found myself to really enjoy this system. The performance is smooth and works great with my TV. The only issue I've experienced is that after a little while of gaming, the system would become noticeably hot, to the point where I was concerned about potential overheating. However, after some research, I found a cooling fan stand (as shown in the photo) that now keeps the system at a much safer, warm-to-the-touch state. With this being said, I would definitely recommend this system to anyone who has yet to get a PS5 system like myself.

Fast, quiet and storage capacity is great. This is my first PS5 and glad i waited this time around. First thing I did was purchase a disc drive and now the PS5 Pro is complete as it should have been in the first place. Yes it is pricey ,But so are PC components. You just have to weigh the pros and cons for yourself. I went back to PC during the PS5 shortage and when they became available in my area again the small hard drive was not a seller for me considering I would have to upgrade the SSD almost immediately. Most descent SSD NVME drives are two hundred plus dollars normal price. I can't wait to see where they take the Pro enhanced games.

Had it for 10 days now & i can say it is very worth it. What a console this console is so strong and so quiet. Playing God of war Ragnarok it looks like I'm playing on PC. Upgraded from the OG PS5 to the Pro. I just had to get the upgraded one the pro it's gonna play all the enhanced games, including GTA 6 and New The Battlefields. I just want to be prepared with great Fidelity and Performance Situations. This is a big step up from the PS5 OG's. Even though I bought the PS5 in 2023 I knew I was gonna get the pro but the price was ridiculous, but I had to. I wanted bigger GPU, Bigger Ram, Advance, Raytracing, AI Upscaling with PSSR & even has 2TB memory. Thank God!

Awesome Graphics. Pretty easy to setup. Parental controls are a breeze uf ya got curious minds in the household. PS5 Pro automatically senses the TVs best resolution. 4k And up or ur current TVs max settings. Endless library to keep ya busy. 2 TBs of storage is nice as well. The capability to ado more Memory is awesoke. Can use an external drive if ya like. Downloads are pretty fast depending on ur Internet service

PS5 pro is super quiet, takes up less space than the OG PS5, has 2 TB of storage built in, and you can tell the difference in the graphics/performance. However, I’m not sure it’s worth the $200+ price difference. Not only does it not have a disc drive or vertical stand, but I don’t think most people would care about the performance difference. It would have been worth it if it came with the pulse/pro controller. Long story short - I like it, but it’s not worth it. You’ll get a better value with the regular PS5.

The PS5 Pro is worth it if your setup supports what it offers. What I mean is if you have a 4k TV that supports 120hz and VRR (Variable Refresh Rate) then you will see the benefits of the added performance and higher render resolution. This system is just as quiet as the original and uses no additional power/electricity. The 2tb storage is a bonus which makes it a little easier to justify the expense. PSVR 2 also benefits from the additional horse power Your kids will love it!

the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

I absolutely love my PlayStation 5—this console has completely transformed my gaming experience. The speed, the graphics, the immersive gameplay… everything feels next-level. From the moment I turned it on, I knew I made the right choice. It’s not just a system, it’s an experience I look forward to every time I sit down to play. And I can’t say enough about Best Buy. Ordering through their app is incredibly convenient, and their delivery is always fast, smooth, and reliable. My PS5 arrived quickly and perfectly packaged, making the entire process stress-free. On top of that, the deals I get with Best Buy are truly unbeatable—great prices, special offers, and rewards that actually make a difference. Best Buy continues to be my go-to for electronics because they make everything easy, affordable, and enjoyable. From an amazing console to outstanding service, I couldn’t be happier with my purchase. ⭐⭐⭐⭐⭐

In my 50s so old school gamer here. From Pong & Atari in the 70s & 80s to All Nintendos & Xbox... Sega Dreamcast, etc.. played or collected them all!! This is by far the best, both "under the hood" and developers. As also a 25-year game PC builder, This is the first time I've seen a console come close to the visual level I don't some of my higher end gaming machines. ie 7900XTX, 4090, 5090, etc...without the extreme video card costs ... as long as you're not a pro competitor. This 2TB pro version even matches the 6TB(with expansions) capacity of my Xbox Series X Galaxy Black edition. Another HUGE positive is that it uses M.2 SSD for expansion versus expensive proprietary cards like my Series X. The ONLY down side at all is, as a collector of special editions there is NONE for this, like the Ghost of Tsushima Edition for the regular PS5... I would take away half star for that...but after-market panels are available which I put on...

The ps5 pro is the best console money can buy currently. It is a great experience playing on this with my g4 oled. Compared to the launch ps5 or slim the visuals are somewhat better and the higher fps is always nice. Only reason this got 4 stars is for $750 retail does not come with a disc drive or the stand. For the price a little ridiculous it does not. However would still recommend buying this console if you have a nice oled or at minimum a tv with hdmi 2.1 support and 120hz for max fps.

The PlayStation 5 is an impressive leap forward in gaming, delivering an experience that feels both cutting-edge and immersive. One of its standout strengths is the lifelike visuals—games look incredibly detailed, with rich environments, smooth animations, and lighting effects that make worlds feel truly alive. Whether exploring vast landscapes or diving into fast-paced action, the graphics consistently enhance immersion. The PS5’s game library is another major highlight. The system strikes a great balance between platformers and adventure games, offering something for every type of player. From creative, playful platforming experiences to expansive, story-driven adventures, the variety keeps gameplay fresh and engaging. Beyond performance and games, the console itself is a statement piece. Its sleek, futuristic design sets it apart from previous generations and looks right at home in a modern setup. Overall, the PlayStation 5 combines powerful visuals, a diverse and exciting game lineup, and a bold design, making it a standout console that truly feels like the future of gaming.

I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

I got this ps5 pro in november for my own birthday present as I am unfortunately disabled with a auto immune spine disease called ankylosing spondylitis. Even though I am in pain 24/7 gaming really distracts me from the pain I am going through. I decided to get the pro despite me already owning the playstation 5 witb a disc drive because the launch edition ps5 I use to have had only 825gb of storage and I found out right away that really struggled with performance. I also have a gaming pc with a 7800x3d and a 4070ti super and I love using DLSS and raytracing at 4k ranging from 60-144 fps so I know how benefital a.i upscaling and raytracing features are and how much performance it brings. So thats why I sold my regular ps5 to get it. Now this ps5 pro comes with 2tb of storage more than 2x the storage of the ps5 launch edition. The gpu is technically almost 50% faster and this is whats interesting the regular ps5s gpu has 16gb of gddr6 vram however the ps5 pros gpu has 16gb of gddr6 memory and another 2gb ddr5 to run the systems os so the 16gb of gddr6 vram can fully be utilized in the pro version unlike the regular ps5.. Now a lot of people are complaining about lack of a disc drive which I dont think is fair to complain about it as all pcs dont come with a disc drive in fact most people with pcs use external disc drives. I plan on buying a external disc drive for the ps5 pro in the future. I can't now hecause of all the scalpers have them and its out of stock in most retail markets. However with ps plus premium there are so many games that you can download without the need of paying $70 for them most exclusives are now on ps plus premium with ps1-ps4 games also. I love how the pssr works it is not as good as dlss yet but defintly is better than fsr3 and i am impressed I was able to play gran turismo 7 @4k 120 fps on my hdmi 2.1 tv and it was impressive! I do not have a 8k tv so I wasnt able to test out the 8k@30 fps feature yet. But I love how I can play raytracing games on my console at upscaled 4k 60 fps just like I can do on my pc. I highly recommend the ps5 pro to anyone who doesnt even have a ps5 yet.

So far i really like this system. I upgraded from my original PS5. So far it seems to load faster and the graphics on majority of the games i have been playing look much more crisper. Plus I am glad i have more storage after i installed my 2tb ssd from original PS5. Was glad it was plug and play to switch it out. Now i have 4tb in memory.

A nice little upgrade that you will notice on some games more then others. Hogwarts legacy and silent hill 2 you'll definitely notice with the ray tracing which is nice. Some games arent that noticeable graphic wise but FPS definitely goes up. Still little annoyed didnt come with a stand. Is it worth the price. . . . . . You be the judge.

As a loyal PlayStation fan and a long-standing Best Buy customer for nearly two decades, I was beyond excited to purchase the PS5 Pro from my favorite retailer. While the experience began with a small hiccup, it ended up reaffirming why I’ve trusted Best Buy for so long. The first PS5 Pro I received had issues with artifacting and freezing during gameplay after installing the disc drive attachment for any pshycial games. For a gamer who values performance, this was disappointing. However, Best Buy handled the situation perfectly. The exchange process was smooth and hassle-free—no questions asked. Their commitment to making things right reminded me why I’ve chosen to shop with them for nearly 20 years. With my new PS5 Pro in hand, I can confidently say it’s a game-changer. The stunning graphics, seamless performance, and lightning-fast load times make it a console worth every penny. Paired with the immersive DualSense controller, the PS5 Pro delivers an unparalleled gaming experience. And best of all, my disc games no longer freeze the system. This entire process has only deepened my trust in Best Buy. Their customer service is top-notch, and they’ve once again proven why they’re my go-to for tech and gaming. If you’re thinking of getting a PS5 Pro, I highly recommend Best Buy—they stand by their customers and deliver excellence.

This is my second console. I owned the very first batch of ps5 disk. I can see and feel a difference in the pro. Games that I played daily seem to run faster and the fps is much higher.

The PS5 Pro lives up to the hype. It is not just a slightly faster version of the original — it is a beast. The performance jump is noticeable right out the gate, especially if you are playing demanding titles in 4K. Frame rates are smoother, load times are almost instant, and games look cleaner and more detailed than ever before.

The PS5 Pro is by far the best gaming console I have ever owned. The speed is unbelievable—games load in seconds, and the 4K performance with high frame rates makes everything look stunning. The new controller feels amazing in the hands and adds so much to the gameplay experience. What I love most is how quiet the system runs even during long sessions. This console is worth every penny, and I couldn’t be happier with my purchase. Highly recommended!

The most powerful PS5 there is. I notice the difference with the speed and graphics with this than my previous PS5. The storage is also very appreciated. Very well performing machine. Love it. Worth the extra money.only thing I added was a disc drive so I can still play my game collection.