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Customer reviews

Rating 4.8 out of 5 stars with 4357 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,351 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 Pro Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5 Pro. Playing games @ 120fps 4k is AMAZING! This IS gaming. I really enjoy the better graphics through the improved CPU/GPU performance. I was also surprised and enjoy the fact that they gave the operating system a dedicated 2GB of RAM so the the other RAM can be allocated specifically for gaming. I didn't care for the fact that the system did NOT come with a disk reader however it's the best console I own. I also moded the case bringing more cool air into the system as well as a cooler on the back with 3 fans and a stand that exerts air from the bottom as well. Also, included a USB hub on the front for more connections and a NACON controller which I swear by and LOVE. Great machine. After months of having it, I can say the extra money for the PRO edition IS worth the extra money. Thank you Best Buy for making it all possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 Pro has great graphics. I’ve only played one game so far (Oblivion Remastered) and the game looks amazing. The loading screen is so quick, no waiting hardly at all. The pro has 2 TB of space so I shouldn’t worry about running out of space on the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A seamless Crossover: 20+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Seamless Crossover: 20+ Years of Loyalty Switched in an Instant! Rating: 5/5 Stars I'll start by saying I was a die-hard Microsoft fan for over 20 years. Yes, you read that right – two decades of loyalty to the Xbox brand. However, with the release of the PlayStation 5, I decided to take the leap and switch to the "dark side." I must say, it's been an excellent decision! The PS5 is an absolute powerhouse of a console. The controls are incredibly intuitive, and the haptic feedback is a game-changer. I've always been accustomed to the Xbox controller, but the DualSense controller has won me over. The adaptive triggers, the precise analog sticks, and the comfortable design make it a joy to hold and play. Storage-wise, the PS5's SSD is a revelation. Load times are virtually non-existent, and the overall performance is silky smooth. I've been able to play some of the most demanding games without any issues, and the console's cooling system keeps everything running quietly and efficiently. The exclusive titles, such as God of War Ragnarök and The Last of Us Part I, are breathtakingly beautiful and engaging. The level of detail, the storytelling, and the immersive gameplay have all contributed to an unforgettable gaming experience. In conclusion, I'm thrilled to have made the switch to PlayStation. The PS5 has exceeded my expectations in every way, and I wholeheartedly recommend it to anyone looking to upgrade or switch from another platform. Sony has truly outdone themselves with this console, and I'm excited to see what the future holds for the PlayStation brand. Pros: - Lightning-fast load times - Incredible controller design and haptic feedback - Stunning exclusive titles - Top-notch storage and performance - Seamless gameplay experience Cons: None Recommendation: If you're a gamer looking for a premium console experience, look no further than the PlayStation 5. Trust me, you won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Nice upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Graphics. Pretty easy to setup. Parental controls are a breeze uf ya got curious minds in the household. PS5 Pro automatically senses the TVs best resolution. 4k And up or ur current TVs max settings. Endless library to keep ya busy. 2 TBs of storage is nice as well. The capability to add more Memory is awesoke. Can use an external drive if ya like. Downloads are pretty fast depending on ur Internet service capability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great and powerful system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new PS5 Pro. It is really good and noticeable with the Pro enhanced games and on a 4K screen. Partnered with the Best Buy financing for no interest for 24 months you can get it at around $30 per month. I added the disc drive to mine which I like the ability for the system to be upgraded with that. Plus you can add more storage if needed too like the older versions

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate, Overall performance

    Rated 4 out of 5 stars

    Ps5 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improve fps with minor enhancement in graphics, with load times nearly as fast as the PS5 standard. However, the differences might not be significant enough to justify the increase in cost, especially if it lacks features like a disc drive or a stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been to Best Buy in quite some time but man was I pleased! I forgot how awesome it is being in there with all the cool tech. I really enjoyed my experience and the staff I interacted with were also friendly and efficient with what I needed. Happy to share my experience! As for the product itself, it has been performing exactly as it should! It’s been fun playing on a console after I’ve been so used to PC gaming these last 5+ years. The product is wonderful and the controller is super cool too. I may need to buy more controllers based on if some friends that I see want to play multi player games. Overall, the product has been lovely. Happy with my decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for 4k 60 gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to play resident evil 4 remake with 60fps and ray tracing and the pro doesnt disappoint get any ps5 and gaming pc and an oled monitor and you are set lots of 60fps locked or closer to 60 like alan wake 2 sometimes its just better to play on a console as perfect as steam is of course

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 pro open box was so worth it !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an open box I got it for 100 dollars cheaper. Than original price. I opened the box and everything was in mint condition I love my ps5 pro I play a lot of games and the PlayStation runs them all with no sweat !

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate, Noise level

    Rated 5 out of 5 stars

    Good and Silent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I ain't a all day gamer like aI used to be I jumped from PC to console coz I have time on only weekends only to play. PS5 pro extra silent never disappoints. Very good hardware no noise or heating , games run on 60fps which ran 30 fps on normal PS5. Love the console I play on 4k OLED gives me most out of this console. But it if u don't already own PS5 don't upgrade from PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 pro best console you could get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular ps5 and I was overthinking if I should get the pro and if you have the money it is 100% worth it almost every comes with features for it, now you can play at 4k at 60fps and if you have a monitor or tv that supports 120fps then some games run that high pretty stable, I play shooting games like Warzone and in my old ps5 it would reach 120 but drops a lot of times while on the pro it’s pretty stable, and the pro would probably be the only console that would run GTA 6 at 60 fps and probably some future games with great graphics and high fps

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's important to know the game well. In my case, I had a bad experience buying this console. I didn't know about the digital disc version. I bought this console and bought five games on disc. Unfortunately, no one in the service department told me about the disc-based console and the digital console. Logically, you can buy games online with the digital console, but it doesn't have a disc drive. In order to use the discs I bought, I had to acquire an adapter or disc drive that comes with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate

    Rated 5 out of 5 stars

    You know you want it. GO get it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I decided to upgrade from the standard ps5. Theres nothing wrong with it and they look very similar but Ive noticed improved load times, better textures, and better frame rates. The PRO REALLY shines when I play Gran Turismo 7. The kids got the standard ps5 in their room now, so, it was just a win win situation. Its worth it if youre a true game fanatic. You just CANT lose with playstation. Not to mention...THEY ARE THE ONLY ONES DROPPING THE PRICE...while "others" charge $80 for 6 year old titles lile Cyberpunk. Playstation remains number one for me since 96' baby!!! (But Im an 80's baby as well... so, no console wars in MY house. Got Breadbox too. Lol.)

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Ps5 pro from an Xbox series S and briefly series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I’m officially a PlayStation guy now. After hearing people say the PS5 Pro isn’t much different from the original or the slim, I had to see for myself. Luckily, my partner’s brother has a PS5 Pro, and after playing on both it’s clear there’s a huge difference. The gaming experience on the Pro is just next level—smoother gameplay, faster GPU, and a future-proof build. If you want a higher frame rate and extra storage, the Pro is definitely worth the $300 extra. If that doesn’t matter to you, go with the slim. I’ve always been an Xbox guy and still think it’s a great console, but PlayStation wins for me with its exclusive games, innovative controller, and immersive single-player experiences. I’m glad I made the switch! The setup was way easier and faster than Xbox, and the UI is just smoother overall. I still have my Series S, but honestly, I haven’t missed it at all. PlayStation just feels like the better choice now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    PS 5 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced gaming console available. It comes stock with 2TB storage and a super fast processor. I upgraded with a Samsung Pro 980 2TB. The graphics and refresh rate leave you speechless. It should be on everyone’s Christmas list.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation five review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better gaming console. From the performance of the system itself to the quality of games that are played. All are enjoyable. I always purchase my electronics from Best Buy. They stand by their products and I’ve never had an issue returning replacing or exchanging.

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate

    Rated 5 out of 5 stars

    PS5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive but I wanted a second one so my launch version could go in the living room. It does do better and holds higher fps in some games along with ray tracing, etc. Worth it to me. Also added some AliExpress anniversary plates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing if you have a proper display.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an oled tv with a 120hz refresh rate and i have to say, going from base ps5 on a 4k 60hz monitor to this is a very noticeable leap however i can not recommend the pro if you dont have a display that can let the console flex. The 2 terabytes of storage are also great and while the pro enhanced versions of games can at times be a little off, id say overall the experiences have been sharper and smoother than ever. First party games like spider man, last of us or god of war look exceptional but even some games with unofficial support whether they be ps4 or ps5 games all just seem to run a bit better and even more so if the game has vrr options. If the rumor of the ps6 being delayed ends up true then i think that makes the ps5 pro a bit more enticing for anyone who wants to play games on console with the highest fidelity possible and i imagine this will be even more true when gta6 comes out. After one year id say i enjoy the ps5 pro more than i did the ps4 pro back when it released. I only wish it came with a pro controller instead of the basic stock duelsense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Solid upgrade if you know what you're buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro really adds another layer of polish to the already solid foundation to PS5 graphics and establishes the new benchmark for peak console performance. The storage bump to 2 tb is also quite nice. Not an essential purchase for those already owning a PS5 but a definite nice to have if you can swing it

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate, Storage capacity

    Rated 5 out of 5 stars

    The definitive way to play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First doesn’t seem much like an upgrade but after playing it and picking back the O.G. PS5 the difference is very noticeable, way better frame rate and graphic fidelity! The definive way to play!! Added a 2TB for a total of 4TB now I can download all my favorite games with no concerns about gavin space left on my hard drive!

    I would recommend this to a friend
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