Customer Ratings & Reviews

I wouldn’t know where to begin. It’s perfect in every way! Grapics are phenomenal, runs as smooth as butter. For a compact system this is definitely the way to go! Surpassed my expectations but then again it’s a PlayStation…I could go on for hours.

I gotta say, the PS5 is off the charts awesome! Seriously, it's like stepping into a whole new gaming universe. First off, let's talk speed. This thing loads games faster than I can blink. No more waiting around forever just to start playing. Plus, the graphics? Mind-blowing. Everything looks so real, it's like you're actually in the game. Now, let's chat about the controller. It's like magic in your hands. The vibrations and stuff make it feel like you're right there in the action. And those triggers? They change depending on what you're doing. It's nuts! Oh, and the menu? Super easy to use. No more getting lost trying to find your games. Plus, there are cool new features that make playing with friends a breeze. And don't even get me started on the games. There's something for everyone, whether you're into shooting, racing, or exploring. You'll never run out of stuff to play. Seriously, if you're a gamer, you need to get your hands on a PS5. It's a total game-changer. Trust me, you won't regret it!

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

The PS5 is a very powerful console with 4K graphics, almost instantaneous loading times and a DualSense controller that offers vibration and very immersive adaptive triggers. Its catalogue includes great exclusives such as Spider-Man 2 and God of War: Ragnarök, as well as being compatible with most PS4 games. It is quiet, fast and offers a modern experience, although its size is large and storage may fall short. Overall, it is one of the best consoles today for performance, comfort and exclusive games.

I’m very satisfied with my PS5 purchase from Best Buy. The console itself is excellent, fast load times, smooth performance, and impressive graphics that genuinely feel like a next-generation upgrade. Everything from setup to gameplay was straightforward and polished. What really stood out, though, was Best Buy’s customer service. The ordering process was clear, delivery was on time, and the product arrived well-packaged and in perfect condition. When I had a quick question about warranty and accessories, customer support was responsive, knowledgeable, and efficient, without unnecessary back-and-forth. Overall, this was a smooth, reliable buying experience. The PS5 delivers exactly what it promises, and Best Buy made the purchase process easy and stress-free. I’d confidently recommend both the console and Best Buy to anyone considering a PS5.

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

Bought this for my son and he absolutely loves it. His favorite part about the PS5 is the Spider-Man games. He likes how fast the console is. The downside to it is the storage. Most games take a like of gigabytes and with only 1TB he is going to need and external hard drive. Besides that he recommends the PS5.

As a longtime gamer, I always get excited about new consoles. But when I finally got my hands on the PS5, it completely blew me away. Graphics & Performance: A New Level of Gaming The moment I launched Demon’s Souls, I was stunned. The 4K visuals, realistic lighting, and fluid animations were on another level. But what impressed me the most was the ultra-fast SSD—load times are almost nonexistent, making gameplay incredibly smooth. Playing Spider-Man: Miles Morales in 60 FPS with ray tracing felt like a true next-gen experience. DualSense Controller: Unmatched Immersion One of the biggest surprises was the DualSense controller. The adaptive triggers in Call of Duty mimic the resistance of different weapons, making each shot feel unique. The haptic feedback in Astro’s Playroom is even more impressive—you can literally feel the difference between walking on metal, sand, or ice. This controller changes the way games feel. Game Library: A Mix of Classics and Innovation As a die-hard PlayStation fan, the PS5’s exclusive lineup made it an easy choice. Games like Ratchet & Clank: Rift Apart and Final Fantasy XVI showcase the console’s power beautifully. Plus, backward compatibility means I can enjoy PS4 classics like God of War and Ghost of Tsushima with better performance. Final Verdict: A Must-Have for Gamers! The PS5 isn’t just a gaming console—it’s a revolutionary experience. With its powerful hardware, game-changing controller, and incredible game lineup, it’s a must-have for every gamer. If you’re still on the fence, go for it—you won’t regret it!

As someone who casually plays video games and was an avid Xbox player for the last 15+ years I had been itching to upgrade to a newer console, unfortunately Microsoft really missed the opportunity to get players back into their ecosystem on Black Friday After owning this PS5 slim for a little over a month it has been nothing short of amazing, the graphics are stellar, the performance is right where I want it to be and the Price Sony had on these was great, being a 5 year old console now I still feel there’s much more room for them to build upon this system! My only gripe is the battery life on the controller and storage. 1TB (about 850gb total) seems like a lot but when you have to install the games onto the hard drive internally (rather than just being able to load the disc and play the game) each game is getting increasingly larger with every release, so I’d say upgrade the SSD to something around 2-4TB if you plan on playing multiple titles

It runs so smoothly it’s also a lot quieter and quicker than the ps4

After buying the PS5 and replacing my PS4 I only have good things to say about my purchase. I’ll start with the loading speeds. after playing on the PS5 i realized the drastic change in loading speeds as i realized loading screens were almost non existent. Not just in games but booting them up is so much faster than on a PS4. The graphics and visuals are beautiful making any game you play on a PS5 run smoothly and beautifully as if you are watching movies. Lastly the controller haptic feedback which is one of the biggest reasons why i bought this console. The controllers are way more immersive in mainly shooter games as there is resistance in the triggers that imitate as if you were actually pulling a trigger from an actual gun. Another thing is the recoil in the triggers. I don’t know how they were able to do this but now when you hold down the controller triggers they vibrate and imitate recoil to make it feel more real and immersive. Now of course if you do not like the feeling of the feedback you can turn this setting off. But I could not help but smile the whole time as I was playing the PS5 and I was just amazed at the technology and the huge leap in Playstation. If you have the money i would 100% recommend picking yourself up a PS5 from your local best buy.

This PlayStation 5 Slim was a gift for my son, and it has been one of the best purchases I’ve made as a parent. Beyond the sleek design and performance, what stands out most is how seamlessly it supports creative, thoughtful, and structured gameplay. My child has special needs, and stability matters. The PS5’s smooth performance, fast loading, and intuitive interface make a huge difference. There’s no frustration, no lag, no confusion — just a calm, engaging experience that lets him focus on learning and play. We’ve been able to move away from passive screen habits and toward games that encourage imagination, planning, and problem-solving. The parental controls give me confidence, while the system gives him independence. This console isn’t just powerful — it’s inclusive, reliable, and thoughtfully designed for families like ours.

Incredible performance! Worth the purchase, I use it everyday. Loads faster and downloads video games faster than my old ps5. Also love the slimness

I love the slim more than the original, it’s not as bulky, or as hot! It runs just as smooth as the original. It had a different texture on the console than the original but I think it’s cool! Overall 10/10 highly recommend oh and ps it has bigger internal space!

The PS5 Slim Disc Edition is everything I wanted—same great performance in a much slimmer design. Runs quietly, loads fast, and the extra storage is a big win. Glad I went with the disc version—super convenient. No regrets! Best investment of the year!

I honestly don’t know much about gaming or technology but I decided to buy this for my younger brother as a Christmas present since he would always be talking about it. The moment he opened it his reaction said everything. He uses it every day and keeps saying how smooth it runs and how the graphics are incredible. I was the one who set it up for him and honestly it was much easier than I expected it to be, instructions weren’t even necessary this time. Honestly I’m very happy and satisfied with this purchase and I have even started to learn and play games on it too with my brother which actually is plus to our bond ❤️.

Son loves his Christmas present! "Exactly" what he wanted!

I’m really loving the PS5! It’s crazy fast, the graphics are awesome, and games run super smooth. The controller is fun to use, and the short loading times are a huge plus. And the controller feels great with its haptic feedback, its super cool.

Really a great console. I have a ps4 pro and the graphics and loading times of the ps5 are a massive step up. Games have more depth and immersion. I have owned every playstation console and will eventually get the ps5 pro. Just so everyone knows the new slim edition does come with 1tb of storage where as the original ps5 was 825gb or something like that. Nice touch.

I ordered this PS5 as a pickup, which was alright, the only complaint is that I wish they could have given me a bag to carry. But that didn't matter, because once I hooked up my PS5, I was off to the races. Compared to the PS4, this is a snappy, fast experience, and I immediately installed all my PS4 discs into this system. I purchased this on a whim, and it was a great decision.