Customer Ratings & Reviews

This console for my son was 100% worth it. It was a gift for my son’s bday and he loves it. He said that the performance was okay and storage was not the best but this is an amazing gift for one of your children. There is an image of my son’s setup below.

Great deal with the disc drive, able to play PS4 games with it as well. Graphics look amazing and the new titles are worth it.

I recently purchased a PlayStation 5 from Best Buy, and the entire experience was outstanding from start to finish. The ordering process was smooth and straightforward, and I was thrilled to find the PS5 in stock — something that hasn’t always been easy elsewhere. The customer service team was incredibly helpful in answering my questions and guiding me through the pick-up process. My order was ready right on time, and the store staff was friendly and efficient when I went to collect it. The packaging was secure, and the product was in perfect condition. What I appreciated most was how organized and professional everything felt. Best Buy really made the entire process stress-free, and I felt like a valued customer every step of the way. I’m now enjoying my PS5, and I wouldn’t hesitate to use Best Buy again for future tech purchases. Highly recommended for anyone looking for quality products and excellent service!

Amazing product. Has the average user experience most want. Easily get gaming done without a doubt. If I could gift my friend one I would which is why I write this to win the sweepstakes. Thank you Sony for making one of the best consoles in gaming history.

My 30 year old son asked for a PlayStation 5 for Christmas. An odd request for a man who still has his original Game Boy device. He is not a gamer. I know even less about game systems. It was an easy process. I went online put it in my cart. It was ready for pick up within an hour. I avoided all the Christmas crowds they brought it out to my car. Smooth transaction and I have a happy son. Thanks

I am very pleased with my purchase of the PS5 I have been playing PlayStation since 25 years and I have to say I am truly amazed by the design of the system. The remote itself is a complete different world from any normal remote it has impressed me beyond any level this has opened doors in my life. I thought it was not possible. I am blown away.

Great value price item and great employees very satisfied with my item purchase and the help of Your employee for taking the time and trying to help me get a better understanding of the item I purchased and was very understanding of my concern

Loving my new PS5 so far. Came with the Fortnite bundle for the same price, so I got 2 games for myself, and my daughter gets to use the Vbucks. Took a long time to upgrade, but glad I finally did. Graphics amazing, gameplay is smooth, and it has a ton of features. Go with the disc version.. trust me

The PS5 is a huge improvement to its previous systems. The loading speeds are great and the game play is really fluid. The controllers button are interactive as the buttons become harder to press if in the middle of an activity. Games are fairly large in size. I don’t expect that I’ll be able to hold much more than about 9 games on my console at a time.

Had to level up from the p4 to the ps5.. No cap the graphics alone on the ps5 is amazing and so much better than the p4... I am locked in heavy on the black ops 6 that i copped along with the console... It's the best investment thus far....

If you’re into performance, sleek design, and next level immersion, this console is no brainer. It’s not just a gaming system, it’s a competitive edge. Looks brand new. No signs of use. All original parts and packaging included.

Great great service and amazing product. Will definitely go back to this location, i have used my ps5 and im just amazed at how well this console is

Love this! Works great! Was able to get it the same day and haven’t had an issue with it since getting it!

The PS5 is a great upgrade from the PS4 because it is faster, has better graphics, and you can easily invite friends to games and parties! The new controller design fits well in your hands and the heptics are greatly improved! Would highly recommend this gaming system!

Great gaming platform with plenty of storage for the average user.

Such a great console! My son loves it. He says it’s much faster than his older PS4. Loves the NCAA game to play on it as well. We ended up buying the stand to go with it so his will stand behind his tv better than laying flat. So far it’s been a great buy!

Love the graphics. Amazing colors and load up speeds.

As someone who just bought their first console. I highly recommend, especially since it’s not the first in my household. My husband has his own and I finally broke down and bought my own so we don’t have to share. I bought just the digital version since most games now are digital and I don’t really wanna have to keep track of a disc all the time. And I love the free game that came with it. Astro bot was very cute of a game. It comes with 1TB of space but if you’re a heavy gamer then you may want to buy extended hard drive for extra storage space. I opted out since I only play a few games.

I had a great experience at Best Buy picking out my PS5. The staff were super helpful, explaining the differences between the Digital and Disc Editions, which made choosing the right one easy. They also guided me on accessories and games. Excellent service—I couldn’t be happier with my purchase!

It's an excellent device that my son can easily play on and have a lot of fun. It works perfectly and is very fast. There's a huge difference between PS4 and PS5, with the latter significantly improving!