Customer Ratings & Reviews

Purchased an open box and did a trade in, staff was very kind and process was very easy! product inside was working perfectly and was only missing one the stands but I intended to replace those with an after market one anyway.

Looks great. The game system is amazing and visuals are stunning and with the slim design it makes my setup look alot better

The PS5 is the best video game console. Period. It’s not only more powerful than the Xbox X, but the Dual sense controller has them all beat hands down! This model is great because it has the disc drive. So you can play your games, and still enjoy Ultra 4k movies. And if your lucky enough to have a OLED TV, then you will be blown away by the visuals and VVR with no lag and refresh rates at 60 to 144

Wanted to surpise my boyfriend with a gift, so I asked him bunch of questions and was going to buy second hand but this was way better! Nothing beats a brand new game that no one touched but you. Lol the jokes on him I have played more hours than him LOL! Now ill be buying my own controller, got my own game pass and lol PalWorld. Lol that’s all I’ll say! What a turn of events, I dont play any COD or Fortnite. I play like FaeFarm stuff. Excited to share one of his favorite hobbies lol unless he wants to play. At this point ill need to get my own PS5. Thats later down the line. The Switch2 is my most concern thet have more cozy games. The PS5 is definitely my goto outside it. Safe to say I may takeover his Playstation.

This PlayStation 5 is great my boys can play all day and get exited and be happy after a long day of school when they come home to play the newest spider man games or assassin creed and any PlayStation 4 or PlayStation 5 game and I am very happy with my purchase it really has been amazing to be able to see my son smile after such a terrible year

I recently purchased a PS5 from Best Buy, and the entire process was seamless! I placed a pickup order online and was able to pick it up the same day from my local store—super convenient. But what really stood out was the excellent customer service. After my purchase, I noticed the price had dropped, and when I contacted customer care, they promptly price-matched it without any hassle. Best Buy truly goes above and beyond to take care of its customers. As for the PS5 itself, it’s an absolute game-changer! The graphics are stunning, and the gaming experience feels incredibly immersive, especially with the fast load times and smooth gameplay. If you’re considering getting a PS5, make sure to grab some of the top games like Spider-Man: Miles Morales, Horizon Forbidden West, or God of War Ragnarök to fully enjoy what this console has to offer. I’m thrilled with my purchase

The console works great! It came with all the cables and one controller. The graphics and overall performance are amazing — the definition looks super clean and smooth. Everything arrived in perfect condition and ready to play. The only downside is that it doesn’t come with a lot of storage, and there wasn’t an option to buy one with more memory that also includes the disc version. Other than that, it’s an excellent system and I’m really happy with it.

I was thinking of getting a new companion after dashing my Ps4 to a friend back home. I visited many websites but at the end I settled on best buy and I haven’t regret visiting their store. I got myself this Ps 5 slim game.wow i love everything about it. I have a companion now and I don’t feel going out. Everything about this game for me is the best so far.

This is a replacement for my other ps5 which was over heating. This one is working great, Best Buy replaced it for free with the warranty.

Great product. Awesome experience playing my ps5. It'll spruce up your old school games and give you a better gaming experience.

thanks to its custom SSD. It offers an immersive gaming experience with advanced haptic feedback and adaptive triggers via the DualSense controller. The PS5 supports a vast library of exclusive titles, ensuring access to top-tier games unavailable on other platforms. Its backward compatibility with PS4 games adds value, while media capabilities make it a versatile entertainment hub.

Really a great purchase, excellent. It has a large capacity and is super fast. The best I can watch my series too. I bought it as a gift for my boyfriend and I love it

Other than price ps5 slim is awesome, a great experience with graphics, gameplay, everything better from the previous ps4. But would recommend ps5 pro if you want the extra space and enhance experience.

Truthfully only got it for the new Hot Shots golf game but ended up reigniting my love for Gran Turismo while I was at it. The PS4 got a lot of love in my house and I'm sure the PS5 will follow suit. Thanks, Amber, for getting me hooked up!

What a great console. How compact and fast it is is incredible. It has been the best investment I have ever made and even more so the slim because I have the option to buy discs or download from the cloud. Totally worth it and more if you like to play

Great fun for the whole family! Switched from X Box. Can't go without the PS Store subscription, tons of games for the whole family to download.

The PlayStation 5 is an absolute game changer. It loads insanely fast, the graphics are next level with super smooth gameplay, and the DualSense controller makes every moment feel real with its crazy vibrations and trigger resistance. Whether you’re swinging through the city in Spider-Man or battling in God of War Ragnarök, every moment pulls you in with stunning detail and intense action. The PS5’s massive game library means there’s always something to play, whether you’re into the latest hits or classic favorites. This isn’t just a console it’s the best way to experience gaming at its fullest.

Waited a long time don’t regret it having fun Let’s goo

So I finally bought my own game console. All 3 of my kids have a PS5 so I decided to get myself one and I’m so glad that it did. I like the fact that you can play games and watch tv/movies on it. I’ll admit I use the media side more & haven’t even explored all that it can do but I do plan on getting some games for it even though my daughter downloaded some for me already. Great picture quality & I love the slim design, definitely worth it!

After a few months, I can say I absolutely love my console and am so happy I made the switch from the Ps4 to Ps5 it was so worth the money. The store and its employees we're amazing.