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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

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95%
would recommend
to a friend

Customers are saying

Customers find value in the ID10400 PowerPack USB Portable External Battery's long battery life, convenient size and portability, and multiple USB ports for charging multiple devices simultaneously. The clear digital display and compatibility with various devices are also frequently praised. Many appreciate its affordability compared to similar products. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 292 reviews
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the digital display so you aren't left guessing how much juice it has left. Charges my iPhone 5s several times before needing to be recharged. Whenever I use it in public people always want to know where I got it. Everyone loves it it's really a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    exceptional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got more than i expected from this product at a very low price. Love the fact that it reads how much battery is left and the output it gives out. Able to charge multiple tablets and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have a battery pack nearby. Especially while traveling. This device can power up a smart phone, ipod, ipad, ps vita, and probably more. I really like the display that tells you how much juice you still have in your battery pack.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Fast charger but it seems smaller than 10k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the solid build quality and quick charging using the 2.1amp USB plug in but it doesn't seem to give me a full charge I should from it. 10,400 should give me a little over 2.5 charges but I can't quite get 2 full charges. Still for the price even considering it more like 9,000 it's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great portable external powerpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I love the fact that it has 10,400 mAh and two USB ports to charge two devices. I also love the idea that it uses percentages instead of LED dots to tell how much power has been used. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for travel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this product is 76% charged. It takes about one hour to complete the initial charge. Once the charger is at 0% it takes approximately 8-10 hours to fully charge once again, so can be completed overnight. Once it has been charged to 100%, it will charge a dead smartphone 4 times before needing to be plugged in again. While it is plugged in, it cannot provide a charge simultaneously. Great for charging several types of electronic devices!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best value with the highest power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work long hours and use my phone. There is hardly a power source nearby so this is great. Most power and cheaper than other brands. Also good on trips to theme parks. Charge phone while you wait in lines for rides.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great mobile battary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several different mobile batteries and this one has been the best one yet. Sufficiently charges my S4 twice before needing to be recharged. I travel all the time and never leave home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display, Size

    Rated 5 out of 5 stars

    Great Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son who’s in high school. This is a great portable its not too big its used almost on a daily basis to charge up an iphone all the way back to 100% from near death. Might need to charge up portable about twice a week. The screen is good so you can see what % the portable is at. Only con I have is how long it takes to charge the actual unit but that’s is only because I do not have a wall charger with high output . Overall it’s a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. This charges quicker than most others, and does not need recharged very often. It can charge two phones at once and displays exactly how much power it has remaining.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Best portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned numerous portable chargers and this is the best by far. You get about 6 charges out of it and can even charge 2 devices at once. I will only buy this charger from now on, it's that good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best power bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my cell phone and my tablets. And last for a long time too. It's real hard to find a power bank that can charge two devices at the same time. The best money that I have spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 4 out of 5 stars

    Good price for lots of mAh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity for charging your devices. Love that it displays lighted digital percentage of current charge of the power pack. Light stays on during charging. Nice grippy material on sides. Not the most compact, and seems to discharge rather quickly, though.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PowerPack charges my cell phone and iipad quickly. The PowerPack itself also takes very little time to recharge. it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Outstanding, must have product!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PNY - ID10400 PowerPack USB Portable External Battery charger on the recommendation of the Best Buy sales associate who assisted me when I was buying accessories for my new iPhone 6. It was/is THE BEST accessory ever. This is a must-have product for anyone who owns a mobile phone -- and who doesn't these days? It's lightweight, charges my mobile phone quickly and reliably and it's a bargain at $39.99. In fact, I was so pleased that i went back and bought a second one as a back up. My nieces are constantly borrowing it, so they'll be getting their own for Christmas. Thanks, Best Buy for stocking this item!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Best charger ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger. It has display screen with the % of charge left one it and the 2 USB charging ports So I can charge two devices at the same time. It's a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Works great for my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my ipad for 4 hours and it still had over a 30% charge remaining. It recharges quickly. Now I don't have to worry about my i-pad running out of power

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    PNY - ID10400 PowerPack USB Portable External Batt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great! Providing charging be power when I need it. Battery life seems to hold as stated. Would highly recommend. Light easy to carry when on the run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the extra battery life and I'm not disappointed. I can can charge my phone iPad and many other devices before it runs out of juice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Keeps my phone changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone does not hold a change for very long and with this changer I don't ever worry about the battery level! Doesn't take long to recharge either!

    I would recommend this to a friend
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