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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

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95%
would recommend
to a friend

Customers are saying

Customers find value in the ID10400 PowerPack USB Portable External Battery's long battery life, convenient size and portability, and multiple USB ports for charging multiple devices simultaneously. The clear digital display and compatibility with various devices are also frequently praised. Many appreciate its affordability compared to similar products. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 292 reviews
  • Pros mentioned:
    Battery life, Charging speed, Display

    Rated 5 out of 5 stars

    Great battery perhaps overkill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery packs a lot of power and charges devices quickly. It does have a screen that shows how much juice is left. The screen will also show how fast it is charging devices. I like the screen, it is backlit. Probably not really necessary but a nice touch. I would not pay a premium for it however, I got this one when it was the deal of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A very useful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those people who are out-and-about a lot and use their smart phones extensively for photography and apps, then it is not terribly uncommon for the phone's power to run low after a day's worth of use. Even though phone battery capacity is improving, running out of juice can be a problem, such as on long airplane rides. So, I made my first portable power purchase I am glad that I did so. It is a relatively small, portable unit that can recharge phones and other devices on the go. It now travels everywhere with me in case it is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    A big charge from a not so big package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PNY battery pack so I could charge my phone and other devices at night while sleeping on a camping trip, and then recharge the battery pack in the daytime. It worked wonderfully for this purpose, and I was able to go two or three days before I had to recharge the battery pack and this was after charging a nearly drained smart phone. The LCD display gives a clear indication of the remaining charge in the battery pack, and also the charging current draw individually for the two USB charging ports. It's a bit big, but not really for a 10,400 mAh device. If you need a lot of power or are going where you need several days of recharging capacity I would recommend this unit. Now looking for a nice carry case for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts really well and I like the display which shows how much power is being consumed by each device. Great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Very quick charge on electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It lasts a long time and charges quickly. I love that you can see the amount of charge it's taking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    I love this charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome....holds charge till you need it and charges quickly what you plug into it to power. You need this item

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great little power supply.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my Galaxy phone quickly. I really like the fact that it can charge my pohone and tablet at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect power juice of all time it doesn't drain the power too quick and charges my phone very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Advanced battery back with a useful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery back is a nice to have but not required. My use for the battery pack was strictly to increase my battery life on my tablet+phone from 10 hours to 20+ hours while I'm working from a park or other outdoor location. The quality of the battery doesn't justify the high price tag however. I knowingly bought this battery since I wanted to get more time out in the sun and later ordered a Monoprice 16,000 battery back for $25. I would NOT recommend this item to a friend as I'd tell them to save their money and buy two Monoprice 16,000 battery packs instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Best power pack so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great power pack to have when you need a boost. I can charge my smart phone from 0 to 100 a few times with this power pack. Nice digital display so you know exactly how much juice you have left. Dual USB slots so you can charge two things at once. Would def buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This portable charger is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable charger since all of our iPhones seem to be close to losing power at the most inopportune times! I loved it so much I bought a second one. We all needed to be somewhere and wanted it with us so now we have two to share and are never without our phone. As long as you charge it every so often, it's super beneficial to have during power outages which we have experienced. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great portable battery back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable battery back up, holds power for a long time and can charge 2 devices at one time

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Display

    Rated 4 out of 5 stars

    Glad I Made The Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges fairly quickly and the display is a nice touch. It's rated for 6 charges but in my usage I got around 4 (LG G4/Galaxy S6)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lifesaver!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy!!! This back up battery came in handy so many times during my 9 day vacation!!! Charged my daughter's and sister's phones several times while at Disneyland and Star Wars Celebration!! And my JVC quad pro video camera!!! One question tho, is the screen supposed to still glow while its powered off?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product and it displays the % left on the charger love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long battery life and easy to use. i would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Love the charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery with viewable screen love the size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I bought this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this charger for my daughter to use while camping. She has an iPhone 6 and charged her phone all 3 days and could have used it again. It was more than I wanted to spend on one but I wanted something that would let you charge your device a few times...I also like that we can charge 2 devices at once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    God device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device holds a charge. I have used this power bank to charge my Galaxy S4 3 times with power to spare. Holds charge for 30 days easily. Very happy with this purchase. Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great external battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the price. Charged numerous devices such as iPads, iPods, iPhones, and blackberry devices. Never had a problem. Has the capacity to charge IPhone at least three times with stored power. Only issue I've had is that it's a bit hard to conceal when wearing a suit but performance is great.

    I would recommend this to a friend
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