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Customer Ratings & Reviews

Polar - M400 GPS Watch with Heart Rate - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 194 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-8 of 8 Reviews
  • Rating: 1 out of 5 stars

    Good idea but........

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased M400 HRM in December 2014. Worked OK for a while, then syncing became slow and fnally stopped. Returned for warranty service (at my expense) in March. Worked for a few days upon return but has again stopped syncing. Tried reloading software, unloading USB drivers, and different computer - no joy. Cable works fine with other devices. I really wanted this to work. Cons: DOES NOT WORK, odd 2-button operation, support poor, takes a LONG time to sync when it does work Pros: Standard USB cable, many activity options, decent battery life,

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    MAJOR Quality Problems

    Posted
    AZDave
    • My Best Buy® Member

    Within the first two weeks, my first watch stopped syncing with the computer via cable and my iPhone via bluetooth. I'm on my second week with my second watch, and it stopped syncing via cable with the computer. Bluetooth sync still works. I'll be taking this one back too. It's a really shame as the watch concept is fantastic. It's the first activity tracker that adapts to running with built in GPS and fantastic for non traditional exercise formats like crossfire.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great product, dummy service

    Posted
    eerdag

    I ordered this on Wednesday and estimated delivery was Friday but I came on Saturday. Anyway I opened the package and my product's box was damaged. Although I ordered a new product, not a display or refurbished one, box was damaged. It wasn't because of shipping, it was a display product. BestBuy tried his chance. Then I even didn't touch the box, I had to take it to the store and exchange it with the "NEW" one!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good Watch Bad Band

    Posted
    ckone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased the watch and used it everyday for 2 months until the clasp on the band broke which was past my time to return the item. I've been searching for replacement parts but Polar has none so now I'll have to take it somewhere for a repair only two months after buying. The watch itself was great for tracking but the clasp broke way too easily.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    difficult in many ways

    Posted
    Frustrated1234

    Purchased tonight and it took over an hour to get it to pair to my iPhone. The date on the app was stuck on 1/1/2014 even though the date was correct on my phone and the app. Also, do not like that the USB port on the back does not come with a rubber seal to protect it. Will return it tomorrow.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Flaky interface upload/download and BAD website

    Posted
    Sensei
    • Verified PurchaserVerified Purchase

    Not a good product in comparison to other similar products. Way over-priced and POOR interactive design!!!!!!! Incredibly bad product in the category of products in my EXPERIENCE. My serious recommendation is DO NOT purchase at any price until they fix this!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great design, poor execution

    Posted
    iconoclast
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Shape, size, software and interface are great, but after two weeks the watch would not sync. Contacted Polar Customer Service and they did not reply. Returned item to store.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    AFGg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Watch is not user friendly and was inaccurate in measuring distance and times. Very disappointed

    No, I would not recommend this to a friend