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Customer Ratings & Reviews

Polar - M400 GPS Watch with Heart Rate - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 194 reviews

would recommend to a friend

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Too Many Steps To Sync Polar M400 & Virgin Pulse


    Since Polar M400 uses Polar Flow Software, it does not directly sync or connect with Virgin Pulse. Per discussions with customer service reps, a user needs to set up an account with Polar Flow, and Polar Personal Trainer (PPT) website. Once this is done you will need to go into setting in PPT and select Virgin Pulse as a partner. It will not transfer activities without heart rate monitor. The reason I gave it 2 stars is because Polar needs to have Polar Flow app directly sync with Virgin Pulse. The Polar M400 and H7 Heart monitor work well but I'm very disappointed at the fact that there are too many steps to syncing my device with Virgin Pulse. Until Polar Flow directly syncs with Virgin Pulse, I cannot recommend this product to my friends or co-workers who are also on virgin pulse.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    0 for 2


    First purchase would not charge. Box had been previously opened upon purchase and clerk assured it was from potential customer looking at device and returning it into packaging. Alas, there was no quick start guide and the USB cord was not wrapped. Apparently returned by a prior customer and put back into inventory... I exchanged for a new device. With the replacement, the iPhone finds the watch in bluetooth settings, but Polar Flow app doesn't sync to the watch. Repeated error messages on watch that there is no pairable device nearby. Returning again and giving up. Too bad, great luck in the past with Polar.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice product for a really health conscience person

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice product but not very user friendly a lot of parts.

    No, I would not recommend this to a friend