Customer Ratings & Reviews
- Model:
- A-SKU-0837
- SKU:
- 6580215
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the POS Stand for iPad, particularly regarding its build quality. People really appreciate the quality of the product. However, some customers have reported issues with connectivity. Specifically, there have been reports of the USB-C connection breaking soon after purchase.
This summary was generated by AI based on customer reviews.
Square is the worst!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So... my hatred for Square is great, like I cannot express calmly how terrible they are. However, every time I speak with tech support, they are always very kind and helpful, thus the 2 stars. However, it seems I ALWAYS have to call tech support for THEIR mistakes, constantly pushing updates out that don't work well. Don't buy their stuff, you'll regret it eventually!
No, I would not recommend this to a friendBrand response from Square
Posted .We appreciate your feedback and are sorry to hear about your frustration with updates. We're glad our support team has been helpful, and we want to ensure a smoother experience for you. Thank you for sharing your thoughts.
Going Dutch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was so knowledgeable. I was able to buy everything I need for my shop and at good prices.
I would recommend this to a friendSquare iPad stand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my iPad to run Square!! Love the tap for credit cards. Only miss if you need to swipe there is no way to do that or auto adding names.
I would recommend this to a friendBrand response from Square
Posted .Thank you for your feedback, Karen! We’re glad the Square POS Stand has been a great addition to your setup, especially with its tap-to-pay convenience. For swiping cards, you might consider pairing it with a Square Reader for Magstripe to ensure full functionality. You can find more details on compatible hardware here: https://squ.re/4iWFiOd.
- Cons mentioned:Connectivity
Only worked 7 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly it died after 7 months. The iPad can no longer connect to the device without getting an error or it keeps spinning waiting to connect. I've tried another iPad and got the same result. I can't recommend this item. Just use the hand held square reader to save yourself from this frustration.
No, I would not recommend this to a friendBrand response from Square
Posted .Our team would love to take a deeper dive into this with you to find out why this might be happening. When you have a moment, please reach out: squ.re/contactsqsupport.
- Cons mentioned:Connectivity
Great when it worked. Then stopped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great from March to July and then it stopped connected to my iPad and it’s not charging the iPad
No, I would not recommend this to a friendBrand response from Square
Posted .We appreciate your feedback, and we’d like to help. When you can, please reach out to our Support Team at squ.re/contactsqsupport, so we can take a closer look together.
- Cons mentioned:Connectivity
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usbc connection broke almost immediately. Have to be super gentle when taking iPad out or putting in.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Worked for a 18 months then stopped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped taking payments. It would be completely connected but none of the readers work, making me have to enter every card manually, which of course, costs you the most for “card not present” fees. The warranty was only for a year and after going back and forth with customer service for a while through a chat, they offered no solution and said there was nothing they could do since it was bo longer in warranty. What am i supposed to do with a stand that no longer takes payments.
No, I would not recommend this to a friendBrand response from Square
Posted .We appreciate your feedback, and we'd like to take another look into this for you. Please reach out to our Support team at squ.re/contactsqsupport, or send us a message on Facebook, Instagram or X, so our team can assist further.
