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Customer reviews

Rating 4.6 out of 5 stars with 89 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a dongle that plugs into the C-charging port for magnetic charging in the doc. makes charging so much easier. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works like it’s supposed to also love the color changing. Only downside is if u need to get the usb-c adapter out it ia a little difficult. Thats y im giving it 4 stars instead of 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing.I love the fact that when you charge it.It gives you the option to change colors

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worth it if you don’t play for extended periods.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charging station but I have two criticisms. I wish there were more customizable light options considering the capability is there and it’s only software holding it back. Second is that when playing for extended periods you have to take out the usbc adapter from the Portal to charge it and it’s very difficult to get out and super easy to lose. Wish it had come with an attachment to charge handheld while leaving their adapter in.

    I would recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for your feedback! We’re glad you’re enjoying the charging station and appreciate you pointing out the lighting limitations and the difficulty with the USB-C adapter. We understand how this impacts your experience and will share your suggestions with our product team. powera-alpine

  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing dongle to connect to portal. It works as a stand..thats about it. Cant return since i bought it a couple months ago and just tried to use it for the first time..

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi! We're sorry to hear about the missing dongle. Please reach out to our support page so we can further assist you with the warranty replacement. powera-alpine

  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and affordable product, especially with all the update, im glad i bought it before even alp lot of people saying this is bad,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy + Roadie - Order never delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got it. My order was supposed to be delivered by Roadie. The order was scheduled, and then the driver cancelled. Instead of reordering for me, Best Buy made me cancel the order, issued a refund and asked to place the order again. Guess what, the same driver took the order and cancelled delivery again. I contacted Best Buy and they told me to place an order the third time. I lost my gift card and my gift certificate in the order. They never send me a replacement certificate. It was one of the most frustrating experiences ordering stuff online.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi. You may be able to place and order on our website too. Please visit https://www.powera.com/

      Thank you. powera-alpine

  • Rated 1 out of 5 stars

    If I could give this zero stars..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool idea, but it makes the USB port unusable when being used as a PORTABLE because of the usb-c adapter needed for charging. Will not fit with a spigen "ultra thin" case, cannot believe this is Sony Licensed if i am being honest. If they had made the rubber gromet in the base of the stand removable, it would be useable, but you'd have to destroy it to get it to work. The adapter being needed for charging also made that idea a no-go. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Cole! Thank you for letting us know about this. Your feedback helps us do better. This product is officially Licensed by PlayStation. We would like the opportunity to investigate your feedback further. Please reach out to our support at https://www.powera.com/support/submit-case-request/. powera-alpine

  • Rated 1 out of 5 stars

    Product failed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to provide all parts in box brand new!

    No, I would not recommend this to a friend
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