Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Printer Troubleshooting (Remote Service).

Printer Troubleshooting (Remote Service)

SKU:
4495800
See Details

Customer reviews

Rating 3.9 out of 5 stars with 7 reviews

Rating Filter

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews

  • Pricey, inconvenient and still not fixed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out fine, and then I was disconnected and never got a call back from the remote worker. After a couple of hours I called GS back and they put me in the queue again and waited my turn. for several hours..again. All said it took more than a day to resolve, since I was disconnected and then waited for service again. I had to pick up again the next day. Not sure how many calls I actually made in total. But it wasn't a smooth process that's for sure. It did solve my printer issue, but my computer still runs slow. Not sure if OI'd go through GS again. Pricey, inconvenient and still not fixed.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ya it was frist time youing remont fixing some thing and work fine

    I would recommend this to a friend

  • Changes in Windows 11.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully explained changes in new Windows 11, Numerous changes going from Windows 10 to Windows 11.

    I would recommend this to a friend

  • No one; HP, EPSON OR MICROSOFT were able to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me connect my Epson printer to new HP 360, 4k ultra computer. Therefore. I asked the Geek Squad and they were successful.

    I would recommend this to a friend

  • Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative delivered the new printer to me, installed it and made sure that it was working properly.

    I would recommend this to a friend

  • Great router for my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer struggling to obtain service needed for my business

    I would recommend this to a friend

  • Geek Squad failed again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fix and became surly. Obviously, once again the geek squad failed.

    No, I would not recommend this to a friend
Page 1, Showing 1-7 of 7 reviews
Sponsored