Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13098 reviews
(13,098 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing service to have!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to really say? This is SUCH a convenient thing to have available. You are not supposed to leave tvs out on the curb or by your dumpster people! Why not get a new TV from best buy and have them pick up your old one? It's a great service and incredibly underplayed.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
extremely respectful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with the delivery and installation, the men were just as careful getting the washer out of a narrow hallway with lots of stairs.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A previous preach was pretty big so it took him a few minutes to get it out had to take the door off but everything worked out great they got it out and I don't have to worry about it anymore
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery/Installation of New Appliances
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased a refrigerator and a dishwasher recently from Best Buy, along with installation of the new and removal of the old appliances. The new items are working great so far, and the delivery/installation guys were wonderful!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The fridge is very nice looking with ample space .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great, and fits perfectly in the space. I love the bottom freezer compartment. You don't get into the freezer as often as you access the refrigerator space so it makes sense to have the freezer on the bottom. Installation went quickly, with delivery guys Erick and Juan being prompt , friendly, and well equipt to handle the stairs without any damage to the house.They cleaned up any mess and made sure everything was set up and running before they left.Thanks so much guys!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
All dried out!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the dryer for nearly a year and have been very pleased with its performance. Easy to use and easy to clean. Definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Friendly & professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and install guys were great! Friendly and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great Takeaway service. Hundred percent recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took away the old freezer with no questions. Save my back and me having to ask some neighbor to help me.
I would recommend this to a friendRated 5 out of 5 stars
Hauled away my old refrigerator, Priceless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled away my old refrigerator and , installed my new retro refrigerator, great service
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top notch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are professional and take their time with installs. I've had guys previously punch holes in walls and ruin the new equipment, not these guys though! They're top notch. They successfully installed my stacked washer and dryer into a pretty darn tight space. Then moved my old washer/dryer to storage.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Upgrade for a Busy Household!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with this new washing machine! I upgraded to a larger size this time because we have a big family, and doing multiple loads used to take up so much time. With this larger capacity, laundry day is going to be so much easier and more efficient. Highly recommend for families!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
So quick!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were the real deal! I didn’t think the old fridge would fit (we got new doors) and they didn’t even bat an eye. Professional, easy, quick!
I would recommend this to a friend Rated 5 out of 5 stars
Glad to have this haul away option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that I paid to have the old dishwasher removed and hauled away, possibly for recycling. Made my life much easier not having to deal with that and having scheduled it for when the new one was being installed. Very happy!
I would recommend this to a friendRated 5 out of 5 stars
Perfect delivery exceptional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad that we got the Total Tech Membership with our purchase of Samsung 85" QN90B TV that included free delivery and install. After watching their two techs, Nate and Jordan, unbox and install our TV I know i would have broken something. Very happy with the new tv and delivery. They kept us up to date through the whole process and arrived at exactly the time they quoted. Nate and Jordan were very professional and courteous and even took the time to show us how to navigate the tv menu. They even hauled away our 12 year old plasma tv. The Total Tech Membership includes extended warranty which is nice to have in case something goes wrong.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Install of my new microwave went according to plan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install of my new microwave and haul away of my old microwave went according to plan, was pretty fast and reasonably priced.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Definitely recommend haul away services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad employees showed up on time and did an amazing job. They were friendly and professional. They removed my old tv with no problems.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Haul away is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice to not have to deal with the old appliance removal.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Took away with ease
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took the old fridge away with ease. They were great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Up n Out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled it away as expected with no trouble at all
I would recommend this to a friend Rated 5 out of 5 stars
Memorable day with exceptional service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never expected to meet such professional young men on this mundane refrigerator swap! They treated us as though our opinions and our home mattered to them. Bravo!
I would recommend this to a friend
