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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the 505 CST Treadmill for its ease of use, quiet operation, and affordable price. Many appreciate its compact size and the inclusion of a fan. However, some experienced issues with the belt, assembly process, and motor, while others reported problems with the incline function. A few customers also found the treadmill to be excessively heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-286 of 286 reviews
  • Rated 1 out of 5 stars

    Do not recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a lot, makes it hard to run or walk comfortably.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Becca

      We are sorry to hear that your treadmill is lagging a lot. Has your treadmill had this problem since it arrived at your home? It is uncommon for this to happen and is a problem that we would like to look into so you can be safe while exercising.

      Please contact us directly at: [email protected] so we can diagnose this problem and make sure your treadmill is working properly. Your personal case ID number is: 1-R100342. We look forward to hearing from you and getting your treadmill up and running as soon as possible.

      Thanks! - ICON Health & Fitness

  • Rated 1 out of 5 stars

    Annoyingly frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get It to work . Wish I can just turn it on and press start like a normal treadmill !

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Conniep

      We’re sorry you can’t get this treadmill unit to work yet.

      Exercise machines with a Bluetooth console require activation before you can use them. While your console may seem unresponsive, it really just needs a simple activation to use the smart features of your product. Please note the safety key is attached before attempting to activate it.

      You can visit ifit.zendesk.com and search “Activate Your Treadmill” for specific instructions. These instructions should also be found in your user manual.

      After you have paired with your equipment, your machine is unlocked and can be used as normal. Additionally, you have the option to sign up for a free 30-day trial to experience the interactive personal training that iFit provides. Membership can be canceled anytime.

      Email us for more information at [email protected] and reference your case number, 1-R101838, in the subject line.

      Thanks - ProForm IconHealthandFitness

  • Rated 1 out of 5 stars

    Bad Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trademill doesn’t work at all. After assembly we discovered that it’s not working

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      We want to apologize that this unit is not working after assembly. We stand behind our products and guarantee a working unit upon correct setup.

      We will need more information from you regarding what is not working. Please provide us with as many details on the status as possible.

      To provide you with the best member care available, please email us with Case ID (1-R101639), so we can troubleshoot this unit and offer parts to you.

      Thanks! ProForm

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good, solid basic unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and it's a lot of "bang for your buck". I was looking for something that was well built, sturdy without all the bells and whistles that aren't necessary nor used much. And this fit my requirements perfectly. It is very hefty, which was impressive. I assembled this myself and found it very straightforward if you just follow the enclosed instructions. In total, this is a good value, well made and easy to use. No regrets at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of many

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anytjing was to go wrong with this one i would definitely buy another one i use it everyday since i got it and its still working like new.

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    The belt skips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of Proform. My previous treadmill was bought 18years ago, minor issues, but still running. My husband figured he would surprise me with a new one. I was excited about it of course because it’s new & it has new features! This purchase was made around Mother’s Day. I’ve even had the pleasure of the Bestbuy crew to put it together. I’ve only used it maybe about ten times & needless to say, I ’m not impressed. The belt skips! A lot. This is particularly dangerous if you’re a runner. It’s also makes a weird noise. I wish I would’ve kept my old one (sad face) The ifit feature is cool.

    No, I would not recommend this to a friend
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