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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the Carbon CX's ease of use, price, and quiet operation during workouts, with many praising its straightforward assembly. However, customers are negative about the seat comfort, finding it uncomfortable for extended use, and some also expressed concerns about the resistance levels and pedal durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 147 reviews
  • Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Great bike but needs better seat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike as a way to do more excercise. I really enjoyed the functionality of it all and the setup wasn't too hard. The only thing I would recommend is buying a bike seat pad for it as the seat it comes with is really hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and great but should have an lcd screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great bike and works really well and would definitely recommend but the only downside is that it’s displayed in the ad as having a nice screen LCD screen but only has a small calculator type screen. But you can add an IPAD or something similar.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    good peleton alternative

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get into shape while quarantining during the pandemic, and with the recent hype around Peleton but not wanting to spend the amount they were asking, this seemed like a good alternative. Assembly was easy and the bike itself feels high quality, but like most other exercise equipment I have, it sadly became an oversized paper weight / coat hanger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for beginners like me!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginning spinner here!! Super easy to put together and adjusts to fit both my husband and I which is nice both of us can use it! The cages over the shoes is a game changer because my feet don’t slip off the pedals like others I tried and I don’t need special shoes to wear them! I was hesitant to get one without the screen because I am obsessed with ifit but I am so pleasantly surprised with the Bluetooth, it connects easily and it changes the resistance with the workouts that I’m doing just like the screen ones do. Overall a great bang for your buck and I’m so glad I went with this one! I received a discounted product in exchange for my honest feedback!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Resistance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to save a little money compared to the unit with the built in 10” display. I have used an IPhone to use the IFit app and could stream to my TV. I have also used a Samsung tablet. Either one works seamlessly with app and the bike. I can control the resistance level from tablet or iPhone or just let the app control it. Some state that the resistance level in the app is not high enough but you always have the option of increasing the resistance on your own. The bike is quiet. Another complaint I hear is that the saddle is too uncomfortable. It feels just like any road bike that I have had. It might take a few rides to get used to it, but after that, it is fine. You can always get a softer saddle if you choose.

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Exercise baby!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it great product. you might need add some cushion for the seat… you can put your ipad and youtube bike rides and save in subscription!!!

    I would recommend this to a friend
  • Cons mentioned:
    Pedal

    Rated 5 out of 5 stars

    Love my proform bike!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your going to want to wear some good shoes unless you replace the petals. I personally like the petals and the secure feeling that my feet won’t be slipping. I received my bike in exchange for my honest feedback. After adjusting the bike to fit my height I find the bike quite comfortable. It feels sturdy while working out and is silent. Remember to get yourself some batteries for when you finish setting up, which takes hardly any time since there are some great instructions. My work time has definitely lengthened and I’m a happy camper. I love my bike and am expecting some great results now that I can work out at home.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly
    Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Nice bike.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice exercise bike. I probably would have given it 5 stars except for the seat. The seat is very uncomfortable and since others have had the same complaint, I feel that it is something that ProForm may want to address. It is fairly easy to assemble and is easier with the help of a second person during a couple of steps. During assembly it is important to follow the steps in order and not to cut the plastic ties off until told to do so. As far as a piece of exercise equipment, it is a nice addition to ones exercise routine. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Workout Machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great exercise equipment for home! Easy to use and really gets your cardio on. Love the weights that are included to add a little extra burn as well as the monitor that keeps track of your workout! 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Great bike….terrible seat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bike however the seat will hurt your nether regions beyond belief. If you are a woman I suggest you purchase a wider seat with more padding right away. You and your lady bits will thank me for it. Gentlemen, your man bits might also thank me for the advise. Other that that the bike has been great and easy to use.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Bike
      We are thrilled that you have loved adding this bike to your fitness routine.

      ProForm is aware that riders come in all shapes and sizes; therefore, we make our seats easily replaceable. You may replace your seat with one that fits your seat bones perfectly. Additional options include a gel seat cover or padded bike shorts. Some members find these changes make riding more comfortable and enjoyable.

      Please get in touch with us at [email protected] if you have additional questions or need our help in any way.

      Thanks! - Proform

  • Cons mentioned:
    Seat comfort

    Rated 3 out of 5 stars

    It’s Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is sturdy for sure however the seat is so uncomfortable that even a new gel seat with pillows I still feel it pushing into my butt. Very uncomfortable. Make sure you understand that the monitor in each and all pics did not come with the bike and you will need to have a tablet of some sorts. The IFIT free 30 day is literally just 2 classes. Hopefully I can find a good seat or am able to resale this.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JPav

      We are sorry to hear that you find the seat on this bike to be uncomfortable and that the console wasn’t what you had expected. We try to accurately present our products to customers so they know exactly what to expect when ordering. Your feedback is appreciated and will be passed on to the appropriate teams.

      We do our best to design products with all customers in mind. With that being said, we understand that everyone has different comfort preferences. This information will be taken into consideration for future models.

      We consider a three-star rating to be unsatisfactory. If you have questions regarding your machine, know that we are happy to help at my.iFIT.com or by calling (833) 680-4348.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a week now and it's great! Super sturdy, works well and is significantly cheaper than a Peloton. I have noodle arms but I was able to put this together by myself in an hour (it'd definitely be significantly easier with 2 people). -1 star only because the seat is pretty uncomfortable but it does a good job at distracting how much your legs burn during the workouts. Also huge side note, after speaking with an iFit and Pro-form customer service rep, this bike only comes with a 30-day trial and NOT a free 1-year membership like the question/answer section says UNLESS you're buying the bike directly from Pro-form.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bike for a great price. This bike not only is it easy to assemble but once assembled and used it provides a great workout. You have multiple options for workouts that really get your heartrate up. The seat is completly adjustable so its good for any height person. This bike is great for your home gym. I was given this bike in exchange for my honest and unbiased feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pro form spin bike is everything I need after 2 kids. I can work out at home just like if I was in a spin class at the gym. The tablet holder holds my ipad perfectly when I am taking live classes from iFIT. I love the auto follow resistance feature so I don't have to mess with the knob while I am riding. Great investment for my health.I wanted a spin bike after my last child arrived so i could work out without leaving the house. I was very impressed how well made this bike is. the tablet holder console holds my regular ipad perfectly so I could use the iFIT workout videos. I do love the automatic resistance control so I don't have to mess with the resistance knob. The ride is so smooth and the LCD screen is very user friendly. ***I was given this product for a reduced price in exchange for my honest and unbiased opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    Great Bike!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase from processing it through the website, to receiving it to installation. The bike was easy to assemble and I didn't not have any problems. I would say that the bike seat can be a little uncomfortable but it was easy to switch out for a bigger seat. Using the bikes different settings was very intuitive. I appreciated that it came with a free 6 month subscription to ProForm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this bike is simple and so easy to set up and use. The IFIT membership and workouts make it so fun and versatile it transforms the workout. Easy to set up and modify for different users. It has been an amazing addition to our home gym

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great buy but get a comfier seat cover. No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    Exercise bikr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. This is a great buy . I added a gel seat cushion to make the seat a little softer.

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    Pro form bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far minus the seat it's too hard i wish they cant sent me a seat i don't want to return it

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 4 out of 5 stars

    Mrs. B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the bike though I had to change out the seat because it was too hard. The seat doesn't come up high enough which is a surprise for someone who's only 5'3" tall. There's no way my husband of 6' could be comfortable using this bike. If I could I would definitely spend more money and get a wi-fi blue tooth type bike so the Ifit exercise works together with the bike better. But for someone who is just starting out cycling or just wants to ride while watching tv to get a little exercise in it's a great value.

    No, I would not recommend this to a friend
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