ProForm - Carbon CX - Black
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Description
Features
iFIT Bluetooth Smart Enabled
Connect your phone or tablet to the Carbon CX exercise bike via Bluetooth to gain full access to streaming interactive personal trainers that guide you through global and studio workouts, controlling your machine’s resistance along the way
Large LCD Window Display
We know when you’ve made up your mind about getting fit, you mean business. So we made sure your workout stats are right in front of you as you work out. That means you can watch your mileage, speed, calorie burn, heart rate, and time add up.
Two 3 lb. Dumbbells Included
Work your entire body with the two included 3 lb. dumbbells. When training with iFIT, some trainers will have you use these dumbbells for an added boost of muscle tone.
16 Levels of Resistance
With 16 digital resistance levels you can start out easy and progress to intense. Each level is smooth, frictionless, and silent with our patented SMR™ Silent Magnetic Resistance, which allows you to adjust your training intensity without interrupting your workout.
Inertia-Enhanced Flywheel
Experience a smooth, steady pedal stroke with the flywheel made to perform. A faster gear ratio and effective weight placement deliver a more natural striding experience.
High-Quality Welded Steel Frame with Enhanced Corrosion Resistance
Expertly made with a welded steel frame, this exercise bike is built to last. With an additional enhancement of corrosion resistance, your training will last for years to come.
Pedals with Toe Clips and Straps
Designed to keep your feet in place, these pedals are built with adjustable toe clips and straps to increase stability.
Adjustable, Oversized, Cushioned Seat
We’ve learned that the best fitness experience is all about the details. With the Carbon CX, you aren’t just working out, you’re enjoying a comfortable ride. Our oversized seat has added cushioning and easily adjusts horizontally and vertically.
Integrated Device Shelf
Make fitness time multi-tasking time. This device shelf keeps your tablet secure and conveniently close so you have access to all your training tools and entertainment must-haves.
Water Bottle Holder
Stay hydrated throughout your workout by keeping your water bottle close. This convenient water bottle holder is built into the bike frame for easy access.
Front-Mounted Transport Wheels
Moving this bike out of the way is fast and easy with the front-mounted transport wheels.
Large, Adjustable Leveling Feet
Keep your bike stable on an uneven surface with these large, adjustable leveling feet.
250 lb. Weight Capacity
This exercise bike accommodates up to 250 pounds.
Warranty
The Carbon CX is protected with a 10-year frame warranty and a 1-year parts and labor warranty.
Key Specs
- Membership ProgramiFit
- Membership Period30-Day Membership Included
- Product Length52.5 inches
- Product Width21.9 inches
- Product Height51 inches
- Product Weight122 pounds
- Number Of Resistance Levels0
- Maximum Incline0 percent
- ColorBlack
General
- Product NameCarbon CX
- BrandProForm
- Bike TypeUpright
- Assembly RequiredYes
- Model NumberPFEX63919
- ColorBlack
- Color CategoryBlack
Connectivity
- App CompatibleYes
- Membership ProgramiFit
- Membership IncludedOptional and included
- Membership Period30-Day Membership Included
- Connectivity TechnologyBluetooth, Wi-Fi
Dimension
- Product Length52.5 inches
- Product Width21.9 inches
- Product Height51 inches
- Product Weight122 pounds
- Recommended Maximum User Weight250 pounds
Performance
- Resistance System TypeMagnetic
- Number Of Resistance Levels0
- Adjustable Resistance LevelsYes
- Adjustable TensionYes
- Minimum Incline0 percent
- Maximum Incline0 percent
- Memory Capacity (Number Of Users)5
- Number Of Pre-Programmed Workouts0
- Number Of Custom Workouts0
- Flywheel Weight27.91 pounds
Features
- Targeted Muscle AreaTotal body
- Non-Slip Surface(s)Yes
- Adjustable Handlebar(s)Yes
- Adjustable SeatYes
- Foldable DesignNo
- WheeledYes
- Speaker(s) IncludedNo
- Integrated FanNo
- Water Bottle HolderYes
Display
- Touch ScreenNo
- Display TypeLCD
- Reading(s) DisplayedCalories burned, Distance, Elapsed time, Other
Warranty
- Manufacturer's Warranty - Parts10-Year Frame, 1-Year Parts & Labor
- Manufacturer's Warranty - Labor10-Year Frame, 1-Year Parts & Labor
Other
- UPC043619764109
Customer reviews
Rating 4.1 out of 5 stars with 147 reviews
(147 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Carbon CX bike for its easy assembly, affordable price, and quiet operation. However, they express concerns about the uncomfortable seat and limited resistance levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Assembly, Price
Rated 4 out of 5 stars
Good and sturdy bike.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The likes way out weigh the 2 not likes. The price is fair for what you get. It was easy to put together, feels sturdy and durable. The ergonomics of shape, size and how it operates is great. I did get an padded seat cover for more comfort. The 2 things that I do not like are the display controls for the speed, time, resistance. It is under where you out your table/Ipad so every time you want to adjust your resistance on a ride , which is frequently, you have to move your ipad. The resistance knob should be on the frame for ease of use. I nearly brought it back based on that issue, but the overall bike is worth keeping. The 2nd negative is there is a free 30 days IFIT membership. I signed in and was lucky enough to do 2 rides and then all the rides/workouts were locked. I could not even get into the 2 rides that I had done . Upgrade pop ups showed up. Would take me 15 min to even get into the app and then l couldn't use it. Uninstalled IFIT and went with Peloton app for rides.
I would recommend this to a friend - Pros mentioned:Easy to assemble, Ifit app
Rated 4 out of 5 stars
Great bike
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this bike because we didn’t want to spend several thousand on a premium spinning bike plus monthly online ‘classes.’ We already have a Pro-Form treadmill with iFit membership, so this bike was a great option where I can use my own iPad. I’ve only done a few ‘classes’ and actually use it mainly while watching TV. We did buy a gel seat pad to make the ride more comfortable. I’m a big guy and am impressed with how sturdy the bike is. I was able to put it together by myself, but it would have gone smoother with a helper.
I would recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Andrew
Thank you for your feedback. Your choice to get this bike and use the membership you already have is a smart one. We also enjoy riding bikes in front of the TV. It’s a great way to binge your favorite series guilt-free.
Seats are a very personal preference and we are thrilled that you found a gel seat cover that you find comfortable. Of course, each person has their own idea of what a comfortable seat includes.
We are here to help if you need further help with anything. You may reach us at ce@ProForm.com.
Thanks! - ProForm
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UNSATISFIED
We are sorry that your review did not post; however, you should know that ProForm has no way to delete your reviews. There could have been an issue with the retailer. May we suggest you try again to post your review? We welcome your honest feedback.
If you meant the seat was uncomfortable we could offer solutions. Many people find the seat more comfortable when adding a gel seat cover, wearing padded bike shorts, or swapping it out for a different style seat. If you are having trouble deciding which seat fits best, you could visit a local bike shop and ask them to help you measure your sit bones and give advice on the perfect seat for you. Seats are easily changed on all our bikes.
Please feel free to email us at ce@ProForm.com with your unique Case ID #1-R102054 for assistance with making your bike more comfortable.
Thanks! - ProForm
- Cons mentioned:Uncomfortable seat
Rated 4 out of 5 stars
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This indoor cycle is great. Nice, quiet, and smooth. I bought this to use at my own pace. As for the ifit not really interested in using it. I just need it while I working from home. I have to agree the seat is not comfortable which leaves the last star off for me. I’ll have to get a cushion to get comfortable. Putting the cycle together was simple with the help of my daughter. It’s faster with 2 people. The cycle came out nice. I enjoy the product. Time to get back on it.
I would recommend this to a friend - Cons mentioned:Uncomfortable seat
Rated 5 out of 5 stars
My bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered as scheduled. Packaging was good. The instructions provided were clear and helped with the bike setup. Setup was easy and could do by my self. Will have to change the seat or will add an extra padded cover. The seat that came along with the bike is too hard
I would recommend this to a friend - Cons mentioned:Uncomfortable seat
Rated 5 out of 5 stars
Awesome Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bike. Pairs with my ipad well for the iFit program. The seat was too thin, but an easy fix. Resistance work great. No complaints after a month of use.
I would recommend this to a friend - Pros mentioned:Easy to assemble, Ifit appCons mentioned:Uncomfortable seat
Rated 5 out of 5 stars
Ride like a pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hit a GOLD MINE with the ProForm spin bike! This is exactly what I've been looking for to add to our home gym. When I got the opportunity to purchase it at a discounted price for my feedback, I had to do it! Assembly of the bike took less than an hour by myself. I was so excited that when the bike arrived I immediately got to work on putting it together. There were a couple of steps that would have been easier to complete had there been a second set of hands, but I was able to complete the assembly. The instruction manual is clear and anyone who has put anything together from an instruction manual should not have any problems. The manual shows that a rubber mallet is one of the tools needed, but I did not need one for any of the steps. If you don't have one you should not need to go buy one to complete assembly. I appreciate the ease of adjusting the seat and handlebar heights settings. The ride is sturdy and smooth. When I was considering this purchase I struggled with the idea of the perfect seat for my backside, so I plan to purchase some padded biking shorts to help with comfort until I have adjusted to this bike. This spin bike has been a blessing after my physical therapist recommended this activity to strengthen my muscles that support my arthritic knees after having VSG earlier this year. I have enjoyed being able to blow off some steam and exercise in the comfort of my home. The 3lb weights that are included compliment my routine nicely. With having the iFIT app takes exercising to a whole new experience that I love!!!
I would recommend this to a friend Rated 1 out of 5 stars
Cheap price = cheaper make
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this bike for less than a year. Almost immediately it started clicking. ProForm sent me a part I had no way of installing myself. Now, the pedal snapped off. I’m big but not that big. Cheap price. Cheap make.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .ProFormCarbon
We are sorry to hear that the pedal has broken off your bike. The experience you have shared is uncommon, especially for a new unit with regular use. We’ll be happy to assist you with this and get your bike working as it should. Please email us at Support@iFIT.com or call us at (833) 680-4348 so we can help further.
Thanks! - ProForm - Powered by iFIT
- Pros mentioned:Easy to assemble, PriceCons mentioned:Uncomfortable seat
Rated 5 out of 5 stars
Where staying active and being affordable meet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the combination of gyms being shutdown and having multiple children at home, I’ve been struggling to stay as active as I’d like. And once the gyms opened back up, the ones around me didn’t have childcare! Having home gym equipment was the only was I was going to be able to make it work. I chose this spin bike because it had an affordable price tag compared to so many other models (*cough Peloton) but still had favorable reviews. I was sent this bike in exchange for providing an unbiased review of my experience using it. It was super simple to assemble. The included directions were concise and correct, which can actually be hard to come by. It didn’t take more that half an hour to put together with the included tools. Once assembled, the bike is still lightweight enough that you can tilt it up and push or pull it on the attached wheels to put it in the desired position. Despite the weight, it’s solid and doesn’t feel cheaply made. Your bottom will need time to adjust to the seat, but I’ve found that to be true anytime I’m not regularly riding a bike. Those parts just don’t get used daily otherwise. It’s easy to adjust the tension and the only thing you need to start the bike up is 3 AA batteries to power the console. iFit has been a really enjoyable feature too, so make sure to check that out!
I would recommend this to a friend
Q: QuestionHow do I find the version number for my bike? in order to complete registration you need this but its not listed anywhere. Only the model number and the serial number.
Asked by Anonymous.
- A:Answer Thank you for your question. You can find your version number on the front cover of your user’s manual. The version number is the number following the period after your model number. For example: “Model No. PFEX63919.1” the version number would be 1. We hope this helps! If you need further assistance, we are happy to help. We can be contacted directly at: ce@proform.com. Your personal case ID number is: 1-R100133. Thanks! - ICON Health & Fitness
Answered by iFIT - MANUFACTURER
Q: QuestionAre you able to use the iFit through your TV or do I have to have an iPad? How would I do that? Thanks
Asked by Jo.
- A:Answer I have used the IFit app on my iPhone and cast it to my Samsung TV with no issues. I understand that some TVs are able to stream IFit without a phone or table but I don’t believe that you’ll be able to have the IFit app control the resistance automatically from the TV app. If you use a phone or tablet, a Bluetooth connection to the bike can control the resistance plus you can adjust it manually.
Answered by Billemcee
Q: QuestionI read that it comes with one year of iFit but I just purchased and got my bike today February 13th and after we unpacked it and assembled it the only thing we got was a 30 day trial card, is there something I have to do to get the one year of iFit ?
Asked by GYM2021.
- A:Answer I just got off the phone with iFit and they were able to set me up with a 1-year trial iFit Family membership, which is authorized for these Carbon CX bikes from Best Buy. No special treatment involved. The customer service phone is (866) 608-1798 or it looks like you can text HELP to 97836. It's annoying there's no card in the box with a code, but at least it works!
Answered by Proformmaybe
Q: QuestionI typically have issues with seat height adjustments since I'm 4' 11" - will the bike fit me?
Asked by DL.
- A:Answer DL Thank you for your question and interest in our bike. We have taken some measurements to help you decide if this bike will be a good fit for you. At the highest adjusted setting for the seat, it measures 35 inches from the seat to the pedal (at its lowest rotation). There are 6 (1-in) adjustments for the seat height, which would place the inseam/leg reach at approximately 28-35 inches, depending on seat height. The measurement from the seat point to the closest edge of the handlebar is about 22 inches. If you need additional help, please get in touch with us at ce@ProForm.com. We are here for you. Thanks! - ProForm
Answered by iFIT - MANUFACTURER
Q: QuestionI lost my manual during my move from MI to WA, please advise how to order a replacement one… since I need to replace battery, etc.
Asked by Shelley.
- A:Answer Shelley You can look up your user manual at iconservice.com by placing the model number or model name. If you need assistance locating the manual, you can also email us at ce@ProForm.com and we can send you a pdf. Thanks - ProForm
Answered by iFIT - MANUFACTURER
Q: QuestionPlease advise as to the box dimensions of this product? I want to determine if it will fit in my Subaru Crosstrek.
Asked by Anonymous.
- A:Answer Hi We are happy you are interested in our ProForm Carbon CX bike. The box dimensions are: 34.25 x 12.60 x 43.65. The box weight is 125 pounds. If you need more information, please get in touch with us at ce@ProForm.com at any time. Thanks! - ProForm
Answered by iFIT - MANUFACTURER
Q: Questionmy model # ptex63919.0 the seat is very uncomfortable! do the make wider seats?
Asked by Anonymous.
- A:Answer Hi there. We understand that everyone has different preferences for their bike seats. This is why all our seats are exchangeable for any bike seat that fits your preferences. Let us know if we can assist you further by emailing us at ce@ProForm.com. Thanks - ProForm
Answered by iFIT - MANUFACTURER
Q: QuestionIs the bike battery or electric powered
Asked by Me.
- A:Answer Battery and beware if console fails you won't be able to adjust tension on bike.
Answered by KathyG