
Get a complete fitness experience with interactive personal trainers in your living room. The ProForm Carbon CX home Exercise Bike comes with a 30-day iFIT membership (sold separately), bringing the power of personalized training into the comfort of your living room. Embark on a virtual trip around the world, cycling from the breathtaking red rock deserts of Southern Utah to colorful Chilean streets. Transform your living room into a boutique studio class with on-demand video workouts led by charismatic coaches that automatically adjust your bike’s resistance to meet your workout’s requirements or mimic real-world terrain. An LCD window display with an incorporated device shelf provides a secure platform for your tablet or smartphone, and a SMART Bluetooth connection allows your iFIT Trainers to communicate with your exercise bike to automatically adjust your resistance. A set of 3 Lb. dumbbells give you the ability to engage in full-body cross-training to develop comprehensive health, while 16 digital resistance levels give you total control of your workout while on your bike. Finally, an inertia-enhanced flywheel fortified with SMR Silent Magnetic Resistance delivers a smooth, quiet workout with every use - so you can train without waking the kids or bothering the neighbors.
A: Thank you for your question. You can find your version number on the front cover of your user’s manual. The version number is the number following the period after your model number. For example: “Model No. PFEX63919.1” the version number would be 1. We hope this helps! If you need further assistance, we are happy to help. We can be contacted directly at: [email protected]. Your personal case ID number is: 1-R100133. Thanks! - ICON Health & Fitness
A: I have used the IFit app on my iPhone and cast it to my Samsung TV with no issues. I understand that some TVs are able to stream IFit without a phone or table but I don’t believe that you’ll be able to have the IFit app control the resistance automatically from the TV app. If you use a phone or tablet, a Bluetooth connection to the bike can control the resistance plus you can adjust it manually.
A: I just got off the phone with iFit and they were able to set me up with a 1-year trial iFit Family membership, which is authorized for these Carbon CX bikes from Best Buy. No special treatment involved. The customer service phone is (866) 608-1798 or it looks like you can text HELP to 97836. It's annoying there's no card in the box with a code, but at least it works!
Q: I typically have issues with seat height adjustments since I'm 4' 11" - will the bike fit me?
A: DL Thank you for your question and interest in our bike. We have taken some measurements to help you decide if this bike will be a good fit for you. At the highest adjusted setting for the seat, it measures 35 inches from the seat to the pedal (at its lowest rotation). There are 6 (1-in) adjustments for the seat height, which would place the inseam/leg reach at approximately 28-35 inches, depending on seat height. The measurement from the seat point to the closest edge of the handlebar is about 22 inches. If you need additional help, please get in touch with us at [email protected]. We are here for you. Thanks! - ProForm
A: Shelley You can look up your user manual at iconservice.com by placing the model number or model name. If you need assistance locating the manual, you can also email us at [email protected] and we can send you a pdf. Thanks - ProForm
A: Tc Please contact us for more personalized and detailed assistance by emailing [email protected] with your assigned case number, 1-R102211. We will get back to you as soon as possible. Thanks - ProForm
A: Hi We are happy you are interested in our ProForm Carbon CX bike. The box dimensions are: 34.25 x 12.60 x 43.65. The box weight is 125 pounds. If you need more information, please get in touch with us at [email protected] at any time. Thanks! - ProForm
Q: my model # ptex63919.0 the seat is very uncomfortable! do the make wider seats?
A: Hi there. We understand that everyone has different preferences for their bike seats. This is why all our seats are exchangeable for any bike seat that fits your preferences. Let us know if we can assist you further by emailing us at [email protected]. Thanks - ProForm