Customer Ratings & Reviews
- Model:
- PFTL87720
- |
- SKU:
- 6424945
Customer reviews
Rating 3.9 out of 5 stars with 329 reviews
(329 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Treadmill is really nice so far. Like the manual mode, dont like ifit.
I would recommend this to a friendRated 3 out of 5 stars
A little disapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, however you have to turn it on and wait for it to warm up first before jumping on it. I picked this one since it had a fan and my last one didn't. Unfortunately the fan blows out to the side instead of on the front of your body.
I would recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Beautyhealthandfitness
We’re glad you like how this treadmill works for you. Powering on your equipment every time helps save energy. Go green!
Sorry the fan on this unit seems to be misdirected. We will note this for further consideration. If you would like any assistance, email us at ce@ProForm.com.
Thanks - ProForm
Rated 4 out of 5 stars
GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving it so far. The ifit training for beginners I'm not thrilled with.
I would recommend this to a friendRated 2 out of 5 stars
Great hardware, subpar software.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works nicely, specially for the price point. The issue I am having is with the 7” tablet. They used the cheapest tablet they could find the market and installed it in this machine. The tablet is glitchy, it freezes, it loses internet connection and sometimes it stops working while in the middle of a workout, very irritating! All these issues render the treadmill non-functional. I am trying to contact service department and see if there is an option to deactivate the tablet and just pair IFit to the treadmill through my iPad or cellphone. So far it is not allowing me to.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Dejesusluis87
We are glad that your treadmill works nicely given the price point, although we are sorry you are having problems with the display console. We recommend a 30 MBPS connection for the tablet to work well. We also recommend checking your network to see what other items might be taking up the connection.
Regardless, we want to make sure you are fully satisfied and that your console is working correctly. Contact us at: ce@proform.com with the personal case ID number: 1-R100205 so we can look further into the issue you are experiencing and help you further.
Thanks! - ICON Health & Fitness
Rated 4 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It not soundless like I was told and was told it was blue tooth
I would recommend this to a friendRated 5 out of 5 stars
Craig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill is unbelievable value for the relatively low price it is sold for, I have used it 5 times a week for one hour and it has performed flawlessly, I also find the noise level very acceptable as a nice bonus.
I would recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Cadillacxt4
We are pumped about your awesome progress with this treadmill! Congrats on your fitness routine of one-hour workouts five times a week! Way to push yourself to success!
Be proud! Know that if you ever have questions about your treadmill, you can contact us directly at ce@ProForm.com and we will be happy to help. Keep it up!
Thanks -ProForm
Rated 4 out of 5 stars
Great treadmill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the value, but it’ would be nicer if the screen will tilt
I would recommend this to a friend- Cons mentioned:Assembly
Rated 1 out of 5 stars
Impossible to Assemble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve read a lot of reviews complaining about the software but the main problem is that it’s impossible to assemble. Nothing fits together, the instructions are worthless, and weeks of constructing this rickety piece of garbage have not yet resulted in a completed product. I am afraid that if I try to use it the display will fall on my feet and break them. It is a better use of the $800 to put the money in a pit and burn it. At least then it will kept you warm for a few minutes, which is more than this treadmill will do.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .TheFTCshouldinvestigate
We are sorry you are finding assembly more complicated than you expected, and we understand you must be feeling frustrated. The feedback we are reading here is uncommon and not the experience we would like for our members. Please know we are here to help you and would never want our members to struggle.
This treadmill comes with our Manufacturer's Warranty covering a 10-Year Frame and 1-Year Parts & Labor to show that we stand behind our products and ensure our members have a working unit.
We want to assist you in getting this unit assembled and ready to use. Please don't hesitate to contact us with your unique Case ID Number (1-R101683) so that we can get you back on track with your fitness goals as soon as possible.
Thanks! - ProForm
Rated 5 out of 5 stars
10/10 Would recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a month now, used it 6 times a week. No issues whatsoever. Login is very simple, once your account is been made, it's very easy to jump into your workout. Got it on sale, worth every penny. Works just as good compared to a $2-3k tredmill would.
I would recommend this to a friendRated 4 out of 5 stars
Treadmill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good awesome fantastic very very good marvelous great
I would recommend this to a friendRated 5 out of 5 stars
Great treadmill with lots of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this treadmill several times a week and it's been great. The built in fan works well, the LCD touchscreen has been really nice for iFit workouts and the speakers are really good quality.
I would recommend this to a friendRated 4 out of 5 stars
Thread mill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Works very well no regrets with this buy.
I would recommend this to a friendRated 4 out of 5 stars
Squeaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review said it was quiet. It is actually pretty squeaky.
I would recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .KibiG
If you would like to troubleshoot the squeaks you are experiencing, please contact us and we can help you assess the cause behind this problem.
Email us at ce@ProForm.com with the case #1-R101475 and we will look into this in more detail and find a solution.
Thanks - ProForm
Rated 3 out of 5 stars
Time to work out
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint about this machine is that it take way to long to start up but once it’s going I enjoy using it. I download the programs allow me to walk with a trainer though different scenarios.
I would recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Josnie
We’re glad you enjoy the performance of this treadmill. If you would like assistance with the start up time, let us know by emailing ce@ProForm.com.
Thanks - ProForm
- Cons mentioned:Assembly
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product arrived damaged and the manufacturer support has been no help whatsoever. The treadmill is completely unusable and can’t even be assembled it’s so damaged. So not only am I out the amount I paid for the treadmill, I’m also out the amount I paid for delivery, and now I have to pay to have it hauled away to the landfill. Do not buy it unless you just want to throw your money away.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Treadmill
Don’t throw away your equipment yet! Let’s troubleshoot and get you the repairs and replacement you need. We have options for you. This machine has a 10-year frame warranty and 1-year parts and labor warranty.
Sorry you haven’t received help yet through those you contacted.
Our member care team can help. We want to get your equipment up and running so you can get started toward those fitness goals we are sure you are eager to begin.
Email us right away at ce@ProForm.com with the personalized case # 1-R101404. Let’s make this right.
Thanks - ProForm
Rated 5 out of 5 stars
JUST PERFECT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Follow Up & Scheduling was on the dot. It was a breeze when it was installed. Operation / Folding was explained by your guys Thielan and Jason. Boxes packed and left the area neat and clean. NO SWEAT!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one for our vacation home. It costs a third of the one that we have at our main home and works fine. Wish I had seen it back when we bought the first one!
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first treadmill but it works great! I love the ability to run on manual mode or with the subscription. And the subscription makes it so fun and interesting!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and when it inclines or declines it is so smooth. Best treadmill I’ve had. No problems with it at all and I’ve had it almost a year now.
I would recommend this to a friendRated 1 out of 5 stars
Do not purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. In less than a year, it has completely stopped working twice. Even under warranty, Proform has not helped
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Heather
We are very sorry to hear that your machine has stopped working. It is uncommon for this treadmill to stop working correctly, especially in less than a year. We stand behind the warranties included with our products and want to properly address this for you.
You are welcome to contact us by calling (833) 680-4348 or by visiting my.iFIT.com so we can assist you.
Thanks! - ProForm - Powered by iFIT











