Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 329 reviews
  • Rated 5 out of 5 stars

    Top Class Treadmill and great price!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Treadmill and sturdy been using it everyday for the past few days and I would highly recommend. Also to the Geeksquad crew how set this up for me highly recommend as well extremely professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Form Treadmill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome treadmill. Has lots of features enough for entire family to use. If simply needing Walking regime ; incline or jogging it will suit Your needs plus one year personal trainer is An added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have paid for assembly lol

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wish I would have paid the extra for assembly (as does my husband lol) I'm still extremely happy with this treadmill. And the iFit membership..... oh I am already hooked FOR SURE!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new treadmill

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this treadmill when my old one suddenly stopped. Does great and my daughters love running on it while watching TV. Havent used the wifi services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy with 2 people and the right tools, just follow the directions. Some pieces were harder to get together and make the right alignments. Overall it is a great machine for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proform Smart Treadmill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Proform Smart Treadmill is really nice and, I think that I will enjoy it very much once I learn all the components and how to use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Proform Carbon t7 treadmill

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a horrible squeak when initially installed by Best Buy. took a lot of effort to get it running properly but now it is fine and does the job

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      SK96825

      We are glad it does the job for you now although there were initial squeaks happening after installation.

      Can we further improve your experience? If you have any additional questions, you can reach us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 3 out of 5 stars

    Carbon T7

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 delivered and both damaged, boxes were damaged on arrival. overall works well and price was okay when on sale

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      DirtBall

      We are sorry to hear that both units you received were damaged. It is uncommon for one unit to arrive damaged but especially two. We do our best to package units in a way to protect them during shipment but we understand that anything can happen with shipping and handling.

      Regardless, we want to make sure you can safely use your unit. Feel free to contact us at (833) 680-4348 or by emailing Support@iFIT.com if you have any questions.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Love this treadmill

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was a little difficult to install at first because some screwa would not go into the spots they were supposed to. I have used different screws and they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate - Good Buy!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect equipment for home use. Not commercial quality of course but it beyond suits my needs at home. iFit membership is cool but I generally use Apple Fitness +.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Treadmill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmill makes a very loud noise when in use at a low slope and speed about 5. I plan to call and get someone to inspect.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Lock

      We’re sorry about the unexpected noise you are experiencing with this unit. We would like to look into this and make sure the unit is performing as designed.

      You can email our Customer Experience team at ce@ProForm.com anytime and we will look into the options available for you to improve your experience with this equipment.

      Thanks - ProForm IconHealthandFitness

  • Rated 1 out of 5 stars

    Frustrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought about a week ago and already having issues with it, literally have walked on it twice and now the screen is white and won’t work.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Gabbief94

      Oh no! Let’s look into the reasons behind your screen turning white and resolve this asap.

      Contact us directly at ce@ProForm.com with your case #1-R101288 so we can look into this for you. Let’s get your equipment working again so you can get on those fitness goals.

      Thanks -ProForm

  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. The ifit feature has worked out great. I weigh over 250, and the machine has no problem handling me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Carbon I-7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I-Fit dependent, no way to start running without getting the I-Fit signed in. It would be good to bypass that.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Zain

      You will need a wireless connection to use this console, but an iFIT sign-in is not required to use manual mode.

      As shown on page 19-20 of your user manual, you can connect to your wireless network and enter the desired unit of measurement and time zone. When it comes time to sign into iFIT, simply touch “Manual Start” on the screen.

      Let us know if you need further assistance by emailing us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 1 out of 5 stars

    Beware!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many horrible reviews pertaining to this specific model, but I took a chance and regret it. I purchased it with professional installation and 5 yr geek squad warranty. The day of my appointment I received a call at 1130 stating they are on their way, despite my appointment time being from 4 to 8. I let them know I live on a military installation and can sign them on. After waiting for 6 hours i decided to check my status online and it stated delivered. I immediately called and was advised that my appointment was canceled. So I will have set up a new appointment time and miss another full day of work. They didnt even give me a courtesy call to let me know, I had to call wait on hold for 30 mins. Then i am being told I cannot get a refund due to my treadmill showing delivered on their system. When I agreed to the professional installation it states if it is no delivered on that date you can request a full refund. Horrible customer service with no empathy from the 3 customer service representatives I've spoken to. Purchase at your own risk.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Chris

      We are sorry for the experience you had with the BestBuy delivery service.

      This star rating is intended to reflect your experience with ProForm and this specific treadmill model. Please return to update your star rating once you have had the opportunity to better reflect your full experience with our product.

      We can offer you assistance with this treadmill as well if you would like to contact ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Great Treadmill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill has been great, I love the iFit workouts, and the machine runs smoothly. Haven't had any issues at all. The installation was also very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent for use everyday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a treadmill that's simple to use and easy on your joints, this one's a winner. I’ve been using it for a few weeks now and honestly, I’m pretty impressed. First off, it's super user-friendly. You don’t need to be a tech genius to figure it out. The buttons are clear, the screen shows everything you need (like speed, time, distance, and calories), and it even has quick-start options so you can just hop on and go. One thing I really love is how gentle it is on the knees. The belt has a nice cushioned feel, so even after longer walks or runs, my legs don’t feel beat up. Great if you’ve got knee issues or just don’t want to feel sore the next day. Folds up easily, which is perfect if you're short on space. Has built-in speakers and a spot for your phone or tablet, so you can watch shows or listen to music while working out. There are preset workout programs if you want some variety, or you can adjust everything manually. It’s also nice and quiet, so you won’t wake up the whole house if you’re working out early or late. Overall, this treadmill is a solid buy if you want something reliable, comfy, and easy to use. Whether you're walking, jogging, or getting in some serious miles, it does the job without any fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Treadmill

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Pro Form treadmill. The display is very well lit, it folds and unfolds with ease and it came with a free year of iFit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for at home gym and love the video capability with hiking or running around the world via guided virtual tours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill..wanted for light to moderate cardio and its perfect...the IFIT is a great feature

    I would recommend this to a friend