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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 329 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-329 of 329 reviews
  • Rated 1 out of 5 stars

    Tablet crashing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this treadmill for about 3 years and they pushed an update to the tablet and now the device/tablet crashes, is not responsive and will make the device at times inoperable. Contacted customer support and tried to troubleshoot and even hard reset the tablet and it would not work. When I try to update the tablet, it gives me an error and will not download/install the udpate. I would not recommend this treadmill to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Machine stopped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmill stopped in the middle of my workout. Walking speed 3.8 Luckily i was holding on to the side's otherwise i would have been seriously injured. Waiting on a new pc board.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Easy, step by step instructions with an app that allows you a 3D setup example. Easy enough for my 14 year old daughter and myself to put together. Quiet, stores well, and is smooth. IFit program is easy set up with lots of programs to use for workouts. I was given this product for a reduced price in exchange for my honest and unbiased opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not particularly happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particularly happy. The treadmill belt tends to move backwards when walking fast or renning. Ive never experienced this at the gyms. My husband seems to believe its my stride. Either way its not smooth and makes me feel uneasy

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Dess

      We want to make sure you feel safe and comfortable while using your Carbon T7 Treadmill. You are welcome to reach out to us directly at Support@iFIT.com or by calling (833) 680-4348 so we can ensure your unit is working as it is designed to. We look forward to hearing from you.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so excited about my new treadmill and comes with ifit. Setup was super easy.. but you will need someone to help you carry the box as it's very heavy. Easy to read instructions and set up for ifit was just as easy. It doesn't take up much space and can fold up for easy storing when you are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home gym!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is a great mid-size treadmill. It fits nicely in my small home gym and the storage latch makes it very easy to lift and store by myself. The assembly was a two person job but not difficult. It's runs very smooth and is quieter than my last treadmill. This is a great machine for the price point!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Designed for upsell of their monthly service only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased my PROFORM® CARBON T7 treadmill. It does not operate as I expected. I am not interested in iFit at all, I only need to use manual settings. Also, I don’t need “warm up”. When I turn on the treadmill, I would like to be able to set the speed and just go without playing with touch screen while the belt is already going. I also don’t want to change the incline all the time, I want it fixed at 5%. I asked if there a way to completely disable iFit and operate this machine in manual mode? Can the incline stay fixed if I don’t want to change it? Can warmup be disabled? The help desk said no to everything. Apparently, iFit company wants to upsell treadmills to monthly fees for iFit service making the treadmill software and the treadmill itself almost unusable. I recommend staying away from this uncaring and greedy company.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Useless Treadmill

      We are sorry for any misunderstanding as this treadmill can indeed be used in manual mode without an iFIT membership and the incline should maintain a percentage once set manually for a workout. Have you gone to ifit.zendesk.com with these questions? There may be previously submitting solutions available at that location.

      If you have further questions, we’d be happy to assist you at support@iFIT.com or by calling us at 833-680-4348.

      Thanks - ProForm, powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Great Treadmill Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent service from the delivery and installation team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy anything but NOT this machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 rating Scheme for iFit Hard 2 bypass Don't buy!!

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Christine

      We are sorry to hear that this unit isn’t meeting your expectations. Please know that iFIT is not required in order to use this treadmill. It can be used in the manual mode without a paid subscription.

      If you would like to share more about your experience or need assistance, please contact us at (833) 680-4348 or visit my.iFIT.com.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness