Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 329 reviews
  • Pros mentioned:
    Ifit
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    iFit is awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one to replace Horizon T-101-3 (Bought 2012). I got it through Best Buy due to the awesome free indoor delivery service. I set this one up myself and found Carbon T7's frame is not as well-built as Horizon T-101. It's also harder to install than T-101. I was having buyer's remorse as I was setting it up. It took a while to boot up the 7" console and had to wait for firmware update. Normally, Horizon T-101 took 2 seconds to be ready for use after powered on but this unit will take at least 30 seconds to boot up the console before it's usable. Then I registered the free 1-year iFit membership and started using it. iFit blew my mind. I believe iFit's instructor led training will get me hook on using this treadmill. Due to iFit, I gave this unit 4 start instead of 1. *Note: This unit works without iFit subscription.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Shyang

      We appreciate your well-thought-out and complimentary review of our Carbon T7 treadmill; however, we are sorry you found the treadmill challenging to assemble. We offer White Glove Assembly (at an additional cost) for people who prefer to relax as their machine is built.

      We hope you are still enjoying the iFIT workouts; however if you have any questions or need assistance of any type, we are here for you.

      Please reach out to us at [email protected] any time.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Ifit, Quality

    Rated 4 out of 5 stars

    Some flaws should make you reconsider

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this treadmill and so far it’s been working well, but there are some flaws that you should consider before buying. The sturdiness of the treadmill is great. It feels and weighs like a quality price of machinery. The problem is very clearly quality control. The arm support holes don't exactly line up which can be very frustrating during install. The belt also doesn't sit perfectly center and that's already pre installed so you can't do much there. Hoping it doesn't cause an issue because the motor leans it to the left. I also really wanted to love iFit and for the most part do. The issue is with the tech. The hardware in the tablet on this thing is terrible. Poor cpu, low memory, and the worst WiFi antenna. I mean seriously these tablets are like the $20 Android ones sold from China. This causes iFit videos to lag at times. Maybe 1 out of 10 times the app crashes during a workout and data is lost. This can get frustrating especially when you are in the zone. For the price it's very hard to find a good ifit built in treadmill. Knowing what i know now, I would have coughed up the few more hundred for the pro series or even a nordic trac. If you are on a budget and this is your max price do it. Otherwise invest a little more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this treadmill a couple of years ago to boost my exercise regime, and it has become a wonderful addition to my home gym. The incline works amazingly, and it increases/decreases speed very smoothly. Even after disassembling it and moving it three times, it still works like it's brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Ifit
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very happy with our treadmill purchase. We knew we wanted to buy one for 2021 and were looking for certain features through various online stores. We were not looking for iFIT on a treadmill, however, this has become our favorite feature. I enjoy how I can learn about different regions while exercising. It helps distract me and keeps me motivated all the way through. My husband likes the running trainers on iFIT. Best Buy offered iFIT free for a year on this treadmill and the price was right for a mid-level machine. It ended up being better than expected! I gave it four stars, since it took all day for one person to assemble. I would recommend either paying for assembly or dedicating time to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent treadmill!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill, easier to assemble, great size, sturdy, gym quality, run track is a great size long and wide enough for my 6ft husband,can be used without I fit manually, 10 grades of incline and speed, hydraulic system to fold also if wanted.very happy! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the treadmill and its performance so far. It is easy to pull down and gently drops. I keep it up to save space. It is quiet enough so I can hear my audiobook without a headset. The fan is not quiet nor does it cool you, useless. I use a floor fan instead. I didn't sign up for the iFit one month free feature. It was not worth it to do. If you are going to offer this, it should be at least 6 months or a year free. I only use the manual mode which has limited features. The speakers should have bluetooth capacity. They are useless unless you use the iFit. A jack to be able to use the speakers would have worked also. That is my main issue with this machine, the technology not included. Had the Totaltech team install it and was very pleased. It is worth the money to do unless you have another person to help you and time. I would purchase again or find one with bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Proform Treadmill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swift Delivery, Salesperson was very concerning and responsive. Helped resolve delivery issue promptly. very satisfied with The entire customer service and delivery experience. Although I maybe should have had them set up and put it together. The quality of the product was well worth the price very efficient and durable. I love the display and fans were a surprise! I hope that it holds up over time. I'm very excited for my at home workouts for years to come. It does require 2 person to assemble I must say the alignment of the handles were(are) slightly off but everything else is functional! I'm proud I happy so far with my investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome treadmill, great value.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I love the incorporated fans. I've had it for about 5 months using it 3-4 times a week without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ifit

    Rated 4 out of 5 stars

    Proform Treadmill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this unit. There is a learning curve for the iFIT software. We had some cliches but they seem to have worked themselves out. Great features for price. Screen is a decent size. Would like to see if built in speakers would work with Bluetooth, haven’t figured that out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fine machine. We returned it because we don’t like running. We got a rower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 3 out of 5 stars

    It's good for what it is.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good treadmill, fairly easy to assemble. some of the screws & holes don't line up quite "perfectly" and you can't really adjust solid metal, so luckily there are enough other screws to hold in place and feel secure. would love it if it just had a simple option to hit "Go" and start running -- seems every new treadmill now is WiFi enabled and requires an iFit membership, or even without that, you have to wait for the computer technology to "warm up" before you can start running... miss the days of "press GO" and it starts running. quality seems good, and it's pretty quiet. easy to store, although I would prefer if it could be stored completely vertical; when raised, this still leans at appro 45 degree angle.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      GMunny

      We are glad you feel this treadmill is good and easy to assemble and we appreciate your feedback on what you think could be improved. This treadmill comes equipped with QuickSpeed buttons to get you running sooner, although time is needed for the treadmill to turn on.

      Know that we are always here to help if you need us. If you ever have questions or concerns, we can be emailed at: [email protected]. Your personal case ID number is: 1-R100198.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Best investment!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my treadmill! Have had it for about a month now and I’m addicted. Incline up to 10... speed goes up to 10.. has built in fans. touch screen display. Tbh wasn’t expecting that but it’s so much nicer than i thought. Love my purchase. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ifit
    Cons mentioned:
    Assembly

    Rated 3 out of 5 stars

    Needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about 2 hours to put it together with little help. I would recommend to download the app they offer to assemble the treadmill. Awesome deal that it comes with 1-yr of iFit which has made this product more enjoyable. Unfortunately, ever since I put it together it comes with an update message but it fails every time to update. Need to contact ProForm to fix this issue. Also, is kinda slow to fully turn on, I need to wait at least a minute for the system to be ready. Not sure if this could be fix with the update.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Jlhc

      Way to go! Assembling heavy duty fitness equipment can be quite a challenge sometimes. We congratulate you on your success. We’re also happy to hear you are enjoying the immersive experience provided by iFIT membership. Doesn’t it rock?

      About the update message, please contact us at ce@ProForm with your case #1-R101132. We’d like to help understand the issue and so you can continue toward your fitness goals without interruption.

      Thanks -ProForm

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Don't purchase for iFit...purchase for the treadmi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill but the iFit ap is useless. It is designed for treadmill running, cycling and rowing...you cannot even enter walking performed in the real world on the website. The search function for workouts does not include criteria for new walkers such as show me walks with a lower walking speed or incline. The free year of iFit was nice but worth what I paid for it. The treadmill appears to be sturdy and well built. It does not have wide enough sides to rest your feet on before stepping onto the treadmill moving belt so that can be tricky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice treadmill it’s quick it’s easy the only thing about it is I couldn’t connect my Bluetooth other than that it’s really amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. We’ve owned this a few years now with no issues. Love the workout membership program you can add.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Treadmill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty happy with this treadmill. I’m not happy with having to have an accord with Fitbit to take advantage of using the workouts. It does serve its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Belt

    Rated 3 out of 5 stars

    Proform T7 treadmill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is awesome and so is ifit, but the belt was crooked. My husband is pretty handy and he followed instructions to try to straighten it out. Manufacturer warranty covered parts for us to do a replacement. This treadmill is a lot of work to put together and given the price point, we just weren’t willing to take it apart and replace the belt. Best Buy was amazing with the return though. We did have to take it apart, but I made one phone call and they came and picked it up.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Perfect

      We are glad you feel that the treadmill and iFit is awesome, although we are very sorry the belt on your treadmill was crooked. We guarantee a working unit upon delivery and would have been happy to send out a technician to fix the belt on your treadmill.

      Your full satisfaction is important to us. If you need help finding a different treadmill or have further questions, we will be happy to assist you. We can be contacted at: [email protected] with the personal case ID number: 1-R100138.

      Thanks! - ICON Health & Fitness

  • Rated 4 out of 5 stars

    Great treadmill

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this treadmill selection. Lots of value for the price. Very sturdy, nice screen, fast adjustment for speed and incline. Assembly and setup were lengthy but still worth it in the end. So far no major complaints. Hoping it stays that way and I don’t have to deal with the support techs that so many complain about in other reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, broke after 16 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the treadmill a little over a year. Worked great when it was working, but now a connection error appears when booting up now, which caused me to get a replacement.

    I would recommend this to a friend
Sponsored