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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 329 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 329 reviews
  • Cons mentioned:
    Assembly

    Rated 3 out of 5 stars

    Decent treadmill with quality control issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts came with missing fasteners and had to run around stores finding the right one. Customer service calls went unanswered or long waiting. Package was damaged while it was a gift to a person. Delivery guys weren't too keen to leave it in the basement.

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 4 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Ifit is nice program. Belt sticks a little...isnt completely fluid and running is a little loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my last ProForm till the day it died. I love this newer model because it has a smaller footprint than my last one. Although the screen is way much nicer, got color now. It comes with a 1 year subscription for iFit but I never used it since I would watch my shows on the TV I have in my exercise room.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Little hard to assemble. Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to put together but nice overall. Has touch screen . Ifit is optional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great treadmill!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice treadmill! Good value for the money, easy to use. Display is easy to read and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    ProForm T7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motivation, really glad I invested. Quiet and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great treadmill over all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill for the money. Putting it together was a bit frustrating as some of the screws wouldn’t line up with the holes, seems like that’s a common issue with this model. But once it’s up and running, or rather you are, it’s a good machine. Very quite and sturdy. While there are better treadmills on the market, for the money it’s a great value and a great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst treadmill I've ever had.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had home treadmills for more than 10 years. Sadly, this has been by far the worst one. Within 1 year I've had to replace the console, the machine kept stopping on it's own in the middle of a run and now it's completely dead. I purchased it on January 6, 2022. What's makes it even worse is that they will not send a technician to repair it. When I had to replace the console the phone technician assured me it was only a couple of screws and an easy repair, yeah, it took me close to 3 hours.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JosephZ

      The experience you have shared does not meet our product or service standards. We want to sincerely apologize that our Carbon T7 Treadmill hasn’t met your expectations. Please contact us again so we can readdress this for you. You can find us by calling (833) 680-4348 or by visiting my.iFIT.com.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, it takes some time to start once you press the on/off button. If you buy it, I would recommend you to pay for the installation because it takes time to assemble it, and it is heavy, at least 2 people are needed to assemble some arras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great tool for keeping in shape!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent treadmill. Our old treadmill was also a ProForm. I love the internal fans that keep your face cool as you walk or run. The screen and the sound are great! I watch movies when I can. The bed of the treadmill is cushioned, which feels great to your feet and knees. This is a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On week 4 of using and loving the iFit workout options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but has some minor drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly excellent treadmill but with a few minor drawbacks. Works really well overall but takes quite a bit of time for the panel to warm up. My wife and I do not use iFit, only manual, and takes a bit of work to get the machine to comply with manual mode. The panel function "buttons" could be more readily seen if they would light up.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Esquared

      We truly appreciate you letting us know that you find our Carbon T7 Treadmill excellent; however, sorry to see that the machine takes longer to load than you prefer.

      We will pass on your feedback to the proper channels regarding the panel buttons.

      If we can ever be of help, don't hesitate to get in touch with us at [email protected] referencing Case ID#1-R102519 as the email’s subject.

      Thanks! -ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    New Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this treadmill because I wanted to lose the weight that I have gained from this pandemic we are having and my new job is a desk job. So I have not been able to get much exercise.I am so glad I made this purchase it is heavy duty and I love the work out videos they’re very helpful.Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Food

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice treadmill, works great for my needs. Great beginner treadmill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Treadmill

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this threadmill only lasted a day i contacter best buy and direct me with manufactered they did take care of the issue how ever they send the part and i installed it my self they did gave me the option to return it but i didnt want take it apart since i had just build it and it wont fit thru the door build.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      tito
      We are pleased that your new parts are on the way to you but very sorry you needed to order them in the first place. Please know that we want a much better experience for our members.

      Please keep in touch with us and let us know if you need any additional information or help. You can contact us with your Case ID Number (1-R101728) at [email protected].

      Thanks! -ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great treadmill!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this treadmill. Best Buy delivered it quickly and the delivery men put the box right where I needed it. It took about 2 hours to put together and you need 2 people at times. Treadmill quality is great and the 1 year iFit membership is a game changer. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ifit

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have any complaints! Love my treadmill. The I got it for the iFit and fan as my mother has one and I loved it when I tried it out. When it went on sale I had to get it right away. Specially after it was so hard to find a treadmill due to the pandemic.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 3 out of 5 stars

    Solid Treadmill, Good not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid treadmill, but it's biggest downfall is that it only goes up to 10 mph. It's very heaving and difficult to assemble, so I recommend paying extra to get it delivered and assembled.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      GBP2020

      We are happy to hear that you find our treadmill a solid machine. Due to that solid build, our machines can be heavy. We hope you will take advantage of the White Glove Assembly on your next purchase.

      We are impressed that you want to run faster than 10 mph. That’s awesome! We have an extensive range of treadmills available with varying incline, decline, and speed options.

      When you are ready to upgrade to a faster machine, we hope that you continue to shop with ProForm. Please feel free to contact us at [email protected] for help selecting the perfect machine.

      Thanks! - ProForm IconHealthandFitness

  • Rated 2 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review because ive been waiting a month for installation. 2 no show no calls. Now scheduled for tomorrow. If they don't show i am having the treadmill picked up and account credited.

    No, I would not recommend this to a friend
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