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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 329 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Carbon T7 Smart Treadmill's ease of use, quality, and touchscreen. Many appreciate the iFIT integration and the relatively quiet operation, although some found assembly challenging. A few users reported issues with the running belt. Overall, the positive feedback on the user experience and features outweighs the negative comments regarding assembly and belt issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 329 reviews
  • Rated 2 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review because ive been waiting a month for installation. 2 no show no calls. Now scheduled for tomorrow. If they don't show i am having the treadmill picked up and account credited.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, works great, very user friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if I could. Screen went completely black almost exactly one year after owning it. Screen will not turn on making it unusable. Since it is after one year, I would have to pay $200 to have someone just come look at it. Not including the repairs and parts that it would need. Do NOT BUY it will only last one year then you are stuck with a broken machine or have to put more money in it to keep it working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dreamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used for 3 weeks but so far it’s been pretty good. I use the manual program for my workout. Have had to adjust the belt which seemed easy to do. I like he dual fans which my 12 year old Nordictrac never had.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      TireBoss

      We're so glad you are enjoying this treadmill in manual mode and that you found the belt easy to adjust and the dual fans feature.

      If you ever have any questions, we are here for you. Email us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Bang for the buck :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the treadmill that I set out to purchase as I was looking at a higher end model. Since the price of this one was so good and there was other equipment I wanted to purchase I decided to try it. It was on sale at a great price so if I had to trash the money it would be no big deal. It took about 2 hours for me to install it. I have been using it every day and I have had no problems. I purchased the proform mat to place under it so it would not hurt my flooring. I have not had any stability issues, it's been very stable no wobbling. You can hear the belt rotate but it has not been loud enough to bother anyone else in the house even during working hours. I'm happy, I hope if you purchase you will be also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great treadmill! It’s so very quiet and easy to operate. We are only using the manual program at this point and it works fine for us. I love having the fan to use while working out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXERCISE WITH EASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is easy to use, smooth running, and great color screen. The instructions are easy to understand and provides great ideas for utilizing your treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cuality of this product is great, I received it on time, everything was how it was supposed to be. I would highly recommend Best Buy, because the service is good and the cuality of the products are great.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      SergioHernandez

      We're so glad you are enjoying this treadmill. Let us know if you ever have any questions about this machine.

      You can contact us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmill Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I use at least four times per week and it has not failed. The automatic updates via Wi-Fi keeps treadmill current. It is easy to set up and use. Fan, bluetooth, aux connection are added bonuses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not as straightforward as expected, however the recommended app was very helpful with step by step photos and directions. The actual user experience is excellent, and the sleek, contemporary design compliments any workout setting.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Cheap made, expensive price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Quit working after 2 weeks. Assembly is a nightmare.. never again

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Nice

      We are very sorry that your treadmill stopped working after only two weeks of use. This machine is designed to last much longer than two weeks. Please contact us at (833) 680-4348 or online at my.iFIT.com so we can get your treadmill up and running again.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 3 out of 5 stars

    Treadmill Malfunction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Control Panel broke the 2nd week we used our treadmill. It would completely stop while walking on it and then speed up uncontrollably. Luckily we were able to jump off of it. We ordered the part from the manufacturer Proform and Best Buy Geek Squad will install the part. This malfunction is not the fault of Best Buy. Best Buy’s merchandise and service is good and we will continue to to purchase merchandise from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Bella

      We are very sorry that the control panel on your treadmill broke. It is uncommon for this to happen but are glad that we can make this right to you by sending you a new part. Your safety is very important to us while you are using our products.

      Please know that if you have any questions regarding your treadmill or any of our other products, we are always here to help. We can be contacted directly at: ce@proform.com with the personal case ID number: 1-R100530.

      Thanks! - ICON Health & Fitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great treadmill for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and machine is exactly as described. I have used daily since purchased with no hiccups. Nice treadmill that fits my needs and love the subscription to Ifit that was included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and she loves it! It was fairly easy to put together and simple to use. The price is very reasonable. Would definitely recommend

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Markus

      We’re so glad your life loves her gifted treadmill and hope you both are able to find good use in working out on this machine. If you ever have any questions, contact us at ce@ProForm.com and we will be here to help.

      Thanks - ProForm IconHealthandFitness

  • Cons mentioned:
    Belt

    Rated 5 out of 5 stars

    Mrs. KKG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this treadmill almost a year ago and love it. The only problem is the belt is rubbing and needs to be adjusted. I would purchase this treadmill again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with excellent Internet signal, this device will not pair with my Bluetooth. So it is difficult for me to save workouts or to sync up with my apps. This has a manual workout button area, but the other workouts available aren’t ideal for me. For example I like to do walk run intervals, and a hit workout, but the only way that I can do it is to change the speed manually. The guys from Best Buy who said it up gave me a general demonstration, but I would love a professional from pro-form to really show me all the features available on this treadmill.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      PairLESS

      Thank you for your purchase and feedback! We are sorry to hear that you have experienced difficulties pairing your treadmill to Bluetooth and haven’t been able to use all of the features your treadmill has to offer. We would be happy to assist you further with this as well as showing you the other features your treadmill includes.

      You are welcome to contact us directly at: ce@ProForm.com with the personal case ID number: 1-R100757 or you are welcome to call our customer service team at: 800-999-3756. We look forward to helping you further.

      Thanks! - ProForm

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Proform Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my treadmill. Love the iFIT that came with it. The folks who set it up were fast and very professional.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Becsmom

      We’re glad you are enjoying this treadmill and the workouts iFIT provides with it. Kudos to the professional installation as well!

      If you ever have a question, reach out to us directly at ce@ProForm.com where we would be happy to help.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Great treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the treadmill for about a month, been using it every day and love it! It is perfect for our needs and is very comfortable to walk and run on. You can easily do manual mode or follow an iFit workout. A note on assembly - it is not complicated, but it is physically hard. Some of the screw holes were not fabricated properly so it takes some strength to get them in which was frustrating (coming from a young, strong person). But like I said now that it is together I am loving it!

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    NIGHTMARE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the Horizon t101 and returned it because the motor would shut off randomly during my run. I only had it for 2 weeks. So I put out the extra money and bought this. Well It has been a nightmare to put together. the directions the Horizon t101 had and the assembly for that treadmill were sooo easy compared to this treadmill. It has been 5 hours and i’m not even half way done putting it together. It has been so frustrating i’m getting ready to return this one too. The screws are in the most IMPOSSIBLE positions to even tighten them and some don’t even fit into the hole at all. I took me 3 hours alone just to put the arms on because the screws are just impossible.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Nightmare

      We are very sorry for the experience you have had while assembling your treadmill. We do our best to make our products easy for our customers to assemble. We have teamed up with the BUILT app to make assembly easier. It can walk you step by step through the assembly process in 3-D form.

      We are always here to help with assembly or any questions you may have. We can be emailed directly to: ce@proform.com. Your personal case ID number is: 1-R100126.

      Thanks! - ICON Health & Fitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Quality treadmill

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome treadmill. It was a little difficult to set up alone as it is extremely heavy but the quality is top notch.

    I would recommend this to a friend