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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 3.8 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 2000 treadmill, praising its user-friendly design, affordability, and sturdy construction. The iFit feature is also a hit, with users lauding its capabilities. While some users have concerns about assembly and noise, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Incline is decent for training for uphill hikes. The fit app is mediocre, I could do without it. I also wish the tablet could be used for multipurpose and not simply the fit app. Otherwise, the machine runs stable and offers great workout options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've run fewer than 800 miles on this machine and only use it in the winter months. I've used it for two seasons and the control board is shot. It no longer powers the motor. There is apparently no replacement part for the control board available any longer. A $1500 treadmill should last much longer and keep replacement parts available for even longer beyond that.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      VTRunner

      We are very sorry for the experience you have had with this model. It is uncommon for the control board to stop working in this amount of time. We understand how this can be frustrating and will pass this feedback on to the appropriate teams to address further.

      If you have any other questions, know that we will be happy to help at (833) 680-4348 or you can visit us online at my.iFIT.com.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Stay away from ProForm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmills way a ton, so moving them up or down stairs directly out of the box prior to assembly is hard work. After this, you expect the parts to be correctly machined so you can assemble your new investment. Well, in my situation, bolts didn’t align or literally wouldn’t fit into their required pre-drilled holes. Pro-Form literally didn’t drill out the holes to the correct size. We called to ask for replacement parts rather than having to move the treadmill all over again. No, they’ll either send us an entirely new treadmill so I have to go through moving it all over again or remove the old one and issue a refund in three weeks. After wasting an entire evening on assembly for a treadmill that will now be returned when all I need is one part and now having to wait a month to get a refund of my money, this entire experience is extremely frustrating.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      P43hn
      We are sorry that you have difficulty assembling this unit, as we do not ever want a member to feel frustrated. We care about you and your situation, and we are here to help.

      If you have not returned this treadmill, please get in touch with us directly to see if we can obtain parts and avoid the return. In most cases, we can send replacement parts as part of your warranty.

      For the best experience, please email us at [email protected] with your escalated Case ID Number (1-R101754), where we work to find solutions for you.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best birthday gift ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this treadmill. It was extremely easy to put together. My husband literally put it together with arthritis in his left wrist. Anyhow, I also love being able to do the live workouts on iFit.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    All you need in a treadmill!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great treadmill. Best Buy was able to price match! The treadmill have all the functions you need out of a treadmill; auto incline & decline.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 5 years only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusting started within 3 months of personal use DESPITE me wiping down the equipment after EACH workout. I run 3X per week and am the sole user of this treadmill which is in my house. Treadmill repair guy (whom I trust) came out (to replace the belt) and said not worth doing as rollers had also rusted out and walking board had cracked so not worth repairing the machine.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      DouglasB

      We are sorry for the experience you have had with your unit rusting. It is very uncommon for a unit to rust, especially after being wiped down after each use. Our machines are designed to last much longer than 5 years. We would like to take a closer look into this so we can assist you and to continue to improve our products. Please contact us at (833) 680-4348 or email us at [email protected] so we can speak with you further.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Preform 2000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was heavy to take up a flight of stairs and I would recommend downloading the app if you are putting it together on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My first treadmill and its great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to assemble it over 2 days at a slow pace. It is a heavy piece of equipment and can take the daily use of running on it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dreadmill is great. Sturdy and has many features; my favorite being quick buttons for changing speed doing intervals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Everything You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to rate this treadmill at 4.5 stars but, that’s was an options. 4.5 on because, it’s not as shock absorbent. It’s a little hard but, think it will get better over time. Really like this treadmill. I researched for almost 5 months the best treadmill, for a small room (it’s in a bedroom in my lower level), that’s was a good price ( not cheap), durable and not bulky. Whew-I made a great choice. Love it and to my surprise, it came with a 1year subscription to iFIT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escape outside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in an area that limits my outdoor walking/hiking. I am quite happy with the iFit feature on my ProForm 2000 treadmill. The hikes and walks provide a welcome escape "outside" and the incline syncing with the actual hike is quite realistic. I much prefer a workout with incline work to engage glutes and quads for both cardio and strength workouts. There are beautiful worldwide locations featured with trainers in the iFit program beginner to advanced , The treadmill is well made with a nice fan and quality sound/monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for WI winter running and walking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is EXACTLY what I was looking for. It is not too big, has just enough features to accommodate my running and walking pace and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Staying fit on a busy schedule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good piece of equipment to stay physically fit without going to the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted it to be really… Takes a minute to get the hang of the iFIT etc But it is awesome Ive used it every day for almost 5 weeks now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    proform 2000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice treadmill... we are in our senior years so don't put it to much of a test but handles our requirements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill is will built and easy to use. The installation process was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, great service and delivery!!! Great price!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally off calibration. Runs extremely hard. Not worth it. No support at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I use it everyday and IFIT make me want to do ore every day.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      russjoanne

      We're glad you love this treadmill and that iFIT succeeds in increasing your motivation for daily workouts. Keep up the awesome consistency!

      If you need anything, email us at [email protected]. for assistance.

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Meets the need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for winter workout. This is my second ProForm treadmill.

    I would recommend this to a friend
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