Customer Ratings & Reviews

After a few months of usage, the device takes minutes to enter "Manual Start" mode from boot. Sometimes the device is stuck in loading screen and no longer proceeds. When the internet is not available (internet outage, router rebooting, etc), the device refuses to enter the splash screen and is stuck on a white loading screen. For nearly a $2000 device, I do not recommend this to anyone looking to purchase for long-term use. The software is extremely buggy and takes forever to load each view. In comparison, my Peloton bike can boot up and start manual workout within seconds.

Showed up with a couple broken pieces and haven't been able to get any communication back about that. Also took 5 different times to schedule a drop off because Best Buy kept cancelling the day before. Ended up having to put it together myself because again, they didn't show up for their scheduled time to put it together.

Tread area very thin, treadmill feels cheap, not very well made

very bad quality working 3 days and stop show any pic on screen write 3 requests to support - no answers bestbuy can accept returns but problem its too big no tech support phone provided

After set up. I have had my treadmill now for a few months and I love it. The iFIT system has so many different options. You dont have to just use the program for the treadmill you can do other programs such as yoga or workout programs. The have some amazing instructors who make classes enjoyable and makes you want to continue doing the program. Some of the programs change the settings such as incline and speed to make it feel life like. There are a lot of nice features one of course being the monitor. It also has an amazing heart rare monitor that is accurate and is helpful in keeping you on your target zone. There is a fan to help cool you down. A bottle holder up top to make it easier to grab and see so youre bit fumbling around. It has an emergency stop key should you slip. The belt is quite and has a nice shock rebound while running so it doesn't bother your body while running. I tore my knee last year which is why I purchased a treadmill it is much easier on my knee and body. The screen is 22 inches and easy to see and watch programs. The screen is touch screen and easy to control. There is a nice range when it comes to incline and speed. - 3-12% for the incline and has a max speed of 12mph. This is a well made treadmill... Everything was made to last. The frame is steel and has a few plastic features to protect you. It is nicely packed and comes in a few pieces. The bottom portion which is slightly heavy. my husband and I were able to carry it from our garage to about 30 feet I would recommend getting two stronger people to bring in it is heavy and limited area to lift. The belt portion is easy to lift so you can install the bar to lift up and store away. The belt extends 60 inches which allows for a great extension or great for people with long strides. The main setup is the arms and monitor portion of the treadmill. The direction are wonderful and everything is nicely labeled. It side has right or left and all the nuts and screws are individually packaged and tells you which step you need to use them for. Assembly took us about 45 min and 20 minutes to install programing on monitor. I love proform I have a few of there products and I will always be a returning customer.

This treadmill is awesome. The ability to use the iFit training sessions that adjust the treadmill incline/decline and speed to match the terrain and the trainer’s instructions is incredible.

I went to the warehouse to pick up and everything has been good out of the box. Easy assembly for two people. iFit is great on the large screen. I only wish I could use the screen for Netflix or other videos. Bluetooth video would be great.

Used be good but not still able to using YouTube, Netflix unless you know how to unlock to Privilege mode. After a year proform will charger $285 for a year to get access. Worth Money