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Customer Ratings & Reviews

Model:
PFEL01420
SKU:
6402191
Your price for this item is $1,290.99
Clearance
The comparable value price is $2,999.99

Customer reviews

Rating 3.8 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the Pro HIIT H14's workout variety, build quality, compact size, and ease of use, citing enjoyable workouts and a sturdy design. However, customers are negative about the machine's noise level, with some reporting squeaking or clicking sounds during use. The screen's functionality also received some negative feedback, with issues reported regarding its inability to power down. Overall, the positive feedback on workout quality and ease of use seems to outweigh the negative comments on noise and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Rated 4 out of 5 stars

    Good workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equuipment but monitor went out in first month. It was replaced and happy with equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It is a great combination machine that allows the busy person to remain or get fit. It is also great that it comes with IFit as well, it offers such a vast selection of exercises and meditation series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers a great work out would recommend not really for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product meets my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that has many workouts. Only thing is after a year you haver to pay for the IFit subscription to access workout videos...just like every other workout equipment though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent equipment choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Quiet. No way to save custom workouts, or create custom workouts other than selecting a route on Google maps.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Nezime

      We are happy to hear your elliptical is a good value and is quiet for you. Please know that through iFit, you can create your own workouts.

      If you need further assistance in how to create your own workouts, we are here to help. We can be contacted at: ce@proform.com. Your personal case ID number is:142158.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great service. The guys called ahead and gave me an arrival time and they arrived on time, Delivered, assembled and tested the product for me. Connected it to wifi and verified I understood how to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Great workouts, but even moreso, the iFit subscription. I didn't think the videos would be beneficial, but they really do help with motivation and perseverance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t listen to the bad reviews!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great! My wife has uses it 5 days a week. No squeaks or knocking. It’s been almost 7 months since I’ve purchased it. P.S. Don’t listen to the bad reviews!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elliptical Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really very good product. We enjoy using it and helping us meet our health goals.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen died on it after 1 month and there is no power switch to turn off the unit when not in use. A big design flaw for a $3k machince. Ph and don't forget your monthly subscription fees to ifit to make it more expensive.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Gazzel23

      We are sorry you aren’t fully impressed and satisfied with your elliptical. It is very uncommon for the screen to die, especially after only one month of use. The console will turn off automatically if the pedals are not moved for several minutes. We do recommend unplugging the power adapter when you are finished exercising to limit wear on the electrical components.

      Please know that iFit is an optional service and this elliptical can be used in manual mode.

      We want you to be fully satisfied with your elliptical. Please email us directly at: ce@proform.com with the personal case ID number: 125824, so we can get your screen up and working again and answer any further questions you may have.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Good item for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It takes some getting used to as it isn’t your standard elliptical but once you do it is a great workout snd very compact so it’s not taking up nearly as much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Proform HiiT elliptical! Fabulous workout and a space saver, this elliptical is definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exercise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use with little pressure on the knees and the ifit software makes it enjoyed for indoor equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Low impact but high intensity. Great for my knees and back while still getting a good workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fam and I have been loving this so far. Really gets you working out hard and the tech features are really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work out you won’t regret this purchase You will definitely get sore from this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with Best Buy arranging warranty service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY needs to make a clear path to arranging a warrantee for your purchases when you have paid for a warranty. This is a big surprise and very unpleasant.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      SlimJakes

      We’re sorry for any misunderstanding about warranty through BestBuy. Please contact them with any concerns.

      All ProForm equipment have manufacturer warranties. You can purchase extended warranties as well by contacting us.

      Please update this star rating to reflect your full experience with the ProForm equipment purchased. Email us at ce@ProForm.com if you would like further information or have other questions.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with all the bells and whistles at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elliptical is fantastic !!! I enjoy the IFit !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is absolutely amazing. Ifit is great.

    I would recommend this to a friend