ProForm - Pro HIIT H14 - Black

I used to go to the gym 4-5 times a week. I've been supplementing my gym workouts for home workouts, but have missed my favorite machines (especially the elliptical I used every day). This has been EXACTLY what I needed to keep my fitness on track. - Great range of motion (I'm 6'4" so I was worried about the steps being too small). - Very quiet (had some small squeaks & creaks at first, but they have subsided). - Lots of free content (I waited to activate my free 1-year iFit sub, and was very pleased with the amount of free workouts to watch as I was getting familiar with the services). Really relaxing to go along with a trainer on a hike in the mountains or on a beach. - Compact in size and easy to roll away to open up space when not working out. - The fan sounds a little flimsy, but works really well. Based on the other reviews, I was happy I didn't try putting it together myself. I highly recommend having Geek Squad professionally assemble it for you. Very, very pleased overall. Thank you for enhancing my life with a great product!

It's been over a year since purchasing this machine and I am very pleased with the quality and the workout I get. I had Geek Squad install it (they had to come back and resolve the squeaks which turned out to be just the tightening of the bolts on the base. I mainly use the manual workouts and the free pre-programmed workouts. When I purchased this machine it also came with a year free of the IFIT programs. I also love the look of this machine (reminds me of the TRON cycles). I do recommend Geek Squad to install it because if anything goes wrong they will come back and resolve it. The only negative is the heart rate monitor grips don't give accurate reading, I use a wearable Bluetooth heart monitor instead, (connects automatically) that works much better to monitor your heart rate throughout the workout without holding on to the heart rate grips of the machine. Got it at a great price too..

5 star review for the machine itself. 1 star for Best Buy’s delivery service. I originally purchased the H7 with the smaller screen, delivery guys messed up the install so bad that it started making horrible sounds. I realized they used the wrong screws on the pedal leg joints. Called Best Buy to tell them to come fix it, but decided to just upgrade to the H14. 2 months and 2 delivery cancellations later I finally got the H14 delivered and installed and the H7 taken away. As for the new machine, I made sure they put it together correctly using the right bolts, and low and behold this thing is super silent and incredibly smooth. Resistance goes up to 26 but anything above 10 kicks your butt. Glad I decided to upgrade to the 14” screen as it’s amazing to look at while following trainers through scenic walks and hikes.

I love this machine. The workout is pretty intense. IFit program is amazing. I did have to buy gloves to wear. On high resistance I push down on the arms and it felt like my sweaty hands were going to slip. The gloves did the trick.

We love this machine, my husband loves this unit I think I made a wise purchase but only time will tell, now we have no excuses for not working out because I turned a guest room/office room into a gym room/office thanks to the space saving design.

So far this has been a complete waste. Came in cracked, appears to be cosmetic so I could live with it but there's a loud squeek when I pedal. I've used it for ten minutes and been on the phone with the completely helpless customer service for an hour....

I am enjoying this elliptical and using the ifit membership that comes with it. Lots of fun training exercises, runs, walks, etc. The quality of this elliptical is pretty’s solid. It’s definitely a two person operation to put this beast together. A few months in, some of the internal screws that come factory assembled started to rub and get lose. A 13mm ratchet did the job. Not sure why it started to cause issues 2 months in but they were correctable without calling for service for now. Hopefully any parts that go, fall within the warranty time frame.

One of the best pieces of exercise equipment I’ve ever owned. Right up until it broke after 8 months. The axel broke away from the drive pulley. 5 weeks later the service company completed the repair. 6 weeks after the repair, the machine is making banging noises each downstroke of the pedal or pull on the handles. Have requested a warranty replacement and currently waiting on ProForm’s follow up / decision. When this thing is working it’s amazing, however, it’s reliability and quality leave much to be desired.