Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 244 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the overall performance of the Projector Setup & Mounting service, highlighting the effective installation provided by the team and ensuring the customer knew how to use the equipment. However, some customers encountered challenges when attempting to use an existing mount with a new projector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 244 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup and install. Very patient. Walked us through the settings and helped to plan out the 150" screen.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Questions on how to mount a universal mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a decent job mounting my projector. The techs onsite (4 at the time of install) had questions if my mount would fit my projector (JVC 4K e-Shift DLA X550R) even though it clearly said on the mount box it was a universal mount. On the first attempt to mount they had issues and said it would not fit the projector. They ended up calling another tech and he walked them thru how to mount it correctly on the second attempt. Overall after finishing the mounting it turned out ok. Looks good in my media room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They r top notch.They guided me where to setup speakers. And installed perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did an awesome job with the setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in mounting the screen and set up. The only thing I didn’t like was that they took 4 hours for the setup. I would have liked to be informed on how long it took to set up when I made the appointment since I had to rescheduled an appointment…other than that they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ceiling projector installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was fantastic in the installation and calibration of my ceiling projector in our home theater

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had booked another local installer via Amazon which was cheaper. Of course they did not show up, but they also strung me along all day saying they were on their way. They never showed up, so I called geek squad who showed as promised and they did an excellent job and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protector installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, expert and went beyond the pale by providing additional service for my audio system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of 2 members came to house andcthey installed the dryer correctly. Aldo they shown us how to use the options in dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    David

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Techs That Came Were Verry Good and Knowledgeable For The Job So Glad We Had Them Do The Work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Projector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries put protector up and showed me how to use it and been enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my projector in my media room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my projector, they came when they said they would. I had bought an additional mount thinking that I would need it, but they said they could install it without that which saved me $140.00

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it so easy, from start to finish. My system looks great

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money - new projector using existing mount posed challenges

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No call no show!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not give a review except to say absolutely dissatisfied with this service schedule multiple appointments said at all day because of the 12 hour window. Your tech never showed either time. No one bothered to call either time. Made third appointment at point got my money back and decided to go elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, clean, professional installation. Job completed in one trip and crew cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector Mounting and Theater Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were careful to solidly mount the projector to an overhead beam through the drywall and made it look easy. They also stuck around to calibrate the projection with the screen and test it along with the receiver and speaker system. And they were friendly guys on top of it all, one of my best experiences having work done in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was good and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be patient. Had an issue with screen installation, but was fixed after raising another service request. Initially Screen also came defective, got it replaced and installed in subsequent visit by geek squad agent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installed my Projector Seamlessly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and recommended how to install the projector with the cables hidden although I paid extra. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came and did this job. Did it quick, exactly what we needed. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installed my media room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, experienced and good. they took time to ensure everything was fixed in the right spot before leaving.

    I would recommend this to a friend
Sponsored