Customer Ratings & Reviews

They did a good job. It’s very pricey. If we weren’t dealing with recovering from medical issues we could have and would have done it ourselves. Since we were replacing one. It was pretty straightforward

Knew their stuff and didn’t it very quickly and correctly

Geek squad arrived on time and expertly mounted and connected my equipment.

If I could give this 0 stars I would. For years the Geek Squad had done a good job, but in the recent year it has been horrible. First you can't really get service over the phone, you have to go to the store to get anything done. So to get a projector that they originally delivered and installed I have to order the projector on line, then to get an appointment to have it installed I have to go to the store and speak with a manager, they do make the appointment, but have the wrong address even when I told them the correct one. I get multiple text messages that they will be there on the scheduled day and that the night before they will send me a time. When I have not time the morning of, I have to call and go through the ridiculous phone tree only to be told they have to reschedule, you think they might have been able to let me know before I called to find out what was going on, but no. I am assuming that I will now again have to go to the store to get an appointment and again wait another month for them to probably not show up again. Don't waste you money on Geek Squad as Best Buy has thinned it down so much they are not able to do a good job any longer

Very clean installation. Job was done in a timely manner.

The geek squad did a great job setting up my home theater

Very communicative did a great job. able to get both in good position

The service provided was excellent but is way overpriced.

Effective installation by the team like they always do!

The agents mounted my new projector and connected it to my receiver. They adjusted it so the image fit my screen. They were very professional and did an exceptional job

knowledgeable jut not prepared. I need a HDMI hub ad had to reschedule appointment as he did not have one on truck or could get one in time to complete optimal installation

The techs from geek squad were very competent and knowledgeable

the projector was a clean install wires hidden neatly

Service and awesome, very friendly understood the job and got it done

Scott and his crew from The Squad came out and did a great job mounting my screen, speakers and tv's. These guys were very professional and gave me a great recommendation on speakers to make my theater sound even better.

Geek squad set up the projector and adjusted. Completely satisfied

Thanks for doing a great job with projector and receiver setup. Much appreciated.

Those guys were great, above and beyond the call of customer service. I love Best Buy!

installers on time and everything installed without a hitch

Excellent Service. Was very thorough and did an excellent job with alignment.