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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 97 reviews

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82%
would recommend
to a friend

Customers are saying

Customers recognize the Smart Remote's ease of use and Bluetooth connectivity as significant advantages, with many praising its seamless setup and ability to control multiple devices. However, some users have noted concerns regarding battery life, requiring more frequent battery changes, and compatibility issues with certain devices. The remote's functionality with some streaming services proved inconsistent for a few users. Overall, positive feedback on ease of use outweighs the negative comments on battery life and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 97 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great accesory for the Apple home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could consolidate all the remotes in the house. It allows you to conveniently use a newer iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of kids misplacing the remote :) This smart remote allows me to control my TV, Bose, Roku from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. After downloading the app it was very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could add some changes, it would be letting multiple people pare at the same time, I work at a fire department, it would be nice to not have to restart the thing if others wanted to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars if it had support for Amazon FireTV but otherwise a good product. Was able to "retire" my TV, DVD, cable box and Apple TV remotes.

    I would recommend this to a friend
    • Brand response from Pronto Product Expert
      Posted .

      Hi,

      Thanks for providing your feedback. I wanted to let you know that we are working on to have the Amazon Fire TV added in our database but I don't have a specific date yet when this will be. I will notify you when it has been added.

      Thanks,

      Marij

  • Rated 5 out of 5 stars

    Best All in all Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking on various all in one remote with the intention that i can control through my ipad or iPhone. I have been looking at logitech harmony. But it was costly and it did not serve my purpose. This product well finally is the answer to my solution and it is half the price of harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome device for giving up the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where it's hard to find remotes this product is perfect. You may lose your remote but you don't lose your phone. It's spot on from the time you open the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Works. Not With PS3/FireStick Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I loose the remote this is my backup. I think using your phone as a primary remote is a great concept if it worked for the playstation 3, firestick, and I'm sure some other devices. I also think they need to update the application to be a little more easy to use. It needs to be able to program the screen to use multiple devices on one screen. As it stands, i have to click on a different device once in the app to control say the volume for the surround sound and then click back to change the channel on the tv. It may have options to change this but it wasn't easy enough to just setup rite away. Worth a purchase though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Pronto for a month now and it occasionally drops connection to my phone and I have to open the battery door and reset the device before it will reconnect to my phone. Otherwise it works as designed.

    I would recommend this to a friend
    • Brand response from Pronto Product Expert
      Posted .

      Hi,
      Sorry to hear that you connection drops occasionally.
      Can you please let me know if you have multiple devices connected to the Pronto?
      You can only control the Pronto with one smartphone/tablet at a time.
      Can you please provide me more details through [email protected]?
      I would be more than happy to assist.
      Thanks,
      Marij @ Pronto | Peel

  • Rated 5 out of 5 stars

    the best remote if u want to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for also vieweing the program on free to air like me or using a cable box, it does show u whats on the tv currenlty or coming up and u can put a reminder. And it servers the purpose of eliminating the need for any remote by allowing u to setup different room where u can add any devices that allow for Infrared connection. The PS3 will not work since that uses Bluetooth for switching on/off. Between your Phone and this device it also uses bluetooth to connect (not WIFI), and between the devices and this product it uses infrared to switch on/off etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent gadget, works my entire home theater from my iPhone or iPad. Love it....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This enables me to use one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use one remote for all my devices. Great app. It is fast and no delays which is what I was concerned about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have as an extra remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always loosing my controls, this is helpful because always have my cell phone next to me and now I just use the controls on the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this universal remote! It is inexpensive and I find it to be almost as functional and way easier to set up than an expensive universal remote. Love that you can use it in different rooms, too. Would have given it 5 stars, but sometimes I have to re-establish Bluetooth connection with my phone, which is a bit of a nuisance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok does what it says but if you have wifi in the house there are apps that do the same thing

    No, I would not recommend this to a friend
    • Brand response from Pronto Product Expert
      Posted .

      Hi,

      It's true that there are apps out there that enable you to control devices over Wi-Fi. Unfortunately a lot of devices can't be controlled over Wi-Fi as they only have infrared. In case you don't have an IR transmitter in your smartphone the Pronto transforms the Bluetooth signal from your smartphone into an IR to your home entertainment equipment.
      Aside of that the idea behind Pronto | Peel is to control all your devices through one app regardless from the brand. Hope this helps.

      Thanks,

      Marij @ Pronto | Peel customer support

  • Rated 5 out of 5 stars

    Best Alternative Smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best alternative to logitech harmony Remote. It is definitely cheaper and would need a support of your iPhone or android smartphone to work. But this is mostly for iPhone . Works with all types of devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life so much easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. I needed a new remote and my cable company was charging me $15.00! This is great because all I need is my phone, I don't need to worry about dropping the remote and changing batteries anymore. Not to mention, it's great to use the phone because of the back light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy for combining products and eliminating remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To time consuming to use when compared to regular remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this unit. It was easy to set up, and it seems to control the units that I have on hand.

    I would recommend this to a friend
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