Customer Ratings & Reviews
- Model:
- OV500201/01BRPS
- |
- SKU:
- 3479096
Customer reviews
Rating 4 out of 5 stars with 97 reviews
(97 customer reviews)to a friend
Customers are saying
Customers recognize the Smart Remote's ease of use and Bluetooth connectivity as significant advantages, with many praising its seamless setup and ability to control multiple devices. However, some users have noted concerns regarding battery life, requiring more frequent battery changes, and compatibility issues with certain devices. The remote's functionality with some streaming services proved inconsistent for a few users. Overall, positive feedback on ease of use outweighs the negative comments on battery life and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Convenient, fast and easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to set up and user friendly. Love being able to control everything from my phone. I only wish that more than 1 phone could control it.
I would recommend this to a friend Rated 4 out of 5 stars
Does a good job works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well will recommend without any reservations
I would recommend this to a friendRated 4 out of 5 stars
Expected More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, I found it cheaper on Amazon. Signal is iffy if more than 20 feet away and line of sight is critical. I still prefer it over a regular remote. The app is good.
I would recommend this to a friendRated 3 out of 5 stars
Don't work well with Windows Media Center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using this with a Windows Media Center PC and it did not work well as the setup is more geared toward a set top box. I used the Microsoft as the manufacture but was limited to only changing channels. Not recommended for Windows Media Center PC use.
No, I would not recommend this to a friendBrand response from Pronto Product Expert
Posted .Hi,
Sorry to hear that your experience with the Windows Media Center PC didn't work as expected.
You can use the IR learning capability as explained on the user guide on our website (http://bit.ly/1C2skCJ) chapter 11, page 16. In this way you can control other commands that you currently can't manage through the Peel app.
Another option is to submit through the Peel app a report bug or send your feedback. In this way Peel can see your diagnostic info and will be able to add the other commands that you currently can't control.
In case you should have any other questions or concerns you can always reach us through [email protected].
Thanks,
Marij
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for most items and setup is simple. I have an Element TV that is a little off. For example, the input has to be changed using the volume button.
I would recommend this to a friend Rated 5 out of 5 stars
Great unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is awesome you could put this unit anywhere inside of your room and they would let you control your TV set and your cable box without even being close to it
I would recommend this to a friendRated 5 out of 5 stars
Very conveient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it very convenient and speedy to have control of all my pieces of equipment from my phone. No more clutter with all the different remotes. Highly recommended.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Too little support...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Pronto does not support the Google Fiber TV box so it proved useless to me and as such... it was returned.
No, I would not recommend this to a friendBrand response from Pronto Product Expert
Posted .Hi,
Apologise for not being able to support your Google Fiber TV box at this moment.
On the other side I wanted to let you know that we are currently looking into it to have it added in case you want to give it another try.
In a couple of days/weeks the codes should be in our database which will allow you to control the Google Fiber TV box.
Thanks,
Marij @ Pronto | Peel support
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great exactly as expected and easy to set up. Bought a 2nd for bedroom
I would recommend this to a friendRated 5 out of 5 stars
wide range of capabilities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pronto smart remote was purchased to take the place of my previous phone that had the IR remote capability. After switching to an iphone which doesn't have that capability I had to purchase this to use with my Peel remote app on my iphone. This remote in conjunction with Peel Remote app can control multiple devices including soundbars, DVD, Blu-ray players, etc. It also has a program guide on your phone that you set up to match your programming options, from cable to satellite and even over the air signal from where you live. I have over the air antenna on my house and this provides me with a guide on whats playing. The only downfall that I see is that only one device using the Peel Remote app can be connected to it at one time. Which quite frankly isn't a big deal, as you normally only have ONE remote for a device anyway, right? This device does take 2 AAA batteries I believe, and they have already lasted several months. All in all, very satisfied with this product.
I would recommend this to a friendRated 3 out of 5 stars
Good rev remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv remote, however not good for multi-device. I had to reset daily to get it to work on all devices.
I would recommend this to a friendBrand response from Pronto Product Expert
Posted .Hi Jazz,
Thanks for your feedback. We are currently working on an update in order to support multiple users at the same time. I have no specific date yet for when it will be released. I also wanted to let you know that just killing the app on the other devices should be sufficient instead of resetting it in order to control it from another device.
Thanks,
Marij @ Pronto | Peel Support
Rated 5 out of 5 stars
Even better with new updated app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cool before, but now more features in the app make this a killer for universal remotes.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great universal remote on your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my phone on me all the time so with this product along with the free iOS app, I can use my phone as a universal remote for all my entertainment devices! So convenient and no more fumbling around looking for 3 to 4 remotes to watch my favorite shows and movies
I would recommend this to a friend Rated 5 out of 5 stars
Quick and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set up three devices in less than 5 minutes!
I would recommend this to a friendRated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and delivers its promise to be able to control your entire entertainment center from your iPhone. The only downside is that it doesn't seem to allow other family members to use their phone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
What a useful item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is perfect for people who want to be able to use their smart devices as a remote. Definitely check it out.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great to control my multiple things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to control tv, dvr, DVD, surround sound, etc from one app
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget is so convenient to install and very easy to use
I would recommend this to a friend Rated 5 out of 5 stars
GREAT IPHONE TV REMOTE !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT !!! NO COMPLAINTS AT ALL !!! BEST PURCHASE EVER !!
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return the Pronto. It did not work for me at all.
No, I would not recommend this to a friendBrand response from Pronto Product Expert
Posted .Hi,
Sorry to hear that the Pronto didn't work for you.
Can you please describe more in detail what didn't work for you through [email protected]?
I can give you assistance and advice but first I would need to understand better what exactly you are looking for and how I can help.
Thanks,
Marij @ Pronto | Peel support team