Customer Ratings & Reviews

This product was broken in the box and had to be returned.

The items did not work and was missing some parts.

I was excited to try this out at my God son's birthday party and get some pictures and/or video of the kids jumping on the trampoline. I didn't get anything, because the thing wouldn't stay in the air long enough for me to try snapping any pictures. It would just fly out of control. It flew into a neighbor's house, a neighbor's truck and almost flew down the street and I had to go running after it. I have never used a drone before, but I am pretty sure it wasn't user error. I read the instructions and am generally not stupid (usually).

This is a great starter drone. Xmas gift for the 10 y.o. not hard to fly and the auto land feature is a savior. not bad and fairly durable against crashes.

Bought my son this drone for Christmas. It worked for about 5 minutes. Batteries either won't charge or are being fried while in the drone. I have used the manual and sought advice at Best Buy. Neither helped. I called the manufacturer and was hung up on. Long story short you will be better off throwing $100 out the window instead of buying this drone fro BB or Protocol. Very disappointed.

the control was messed up, and it never left the ground

I recently bought the first done with low expectations since it was a cheap drone even with reviews that showed some interest for a beginner drone. But what happened to me was even lower than my expectations. After reading directions and calibrating the drone on a flat surface, when it took off it would just fly off in a random direction 2-4 feet off the ground before crashing into ground. I dint even touch the controls as this thing crashed. So after playing with this drone to see if I could some how make it work, I contacted Protocol customer support to report this problem. The service was great and they send me a new one but I had the same problem from before. No control and would fly off into the ground just after take off. I recommend not buying this drone. Its a waist of money and time. Just go buy one that's a little expensive and probably you'll have a better quality drone that could fly.

Lasted 2 days. It never flew right, kept crashing and broke.. Junk

This drone costs $100 and lasts for 7-10 minutes fully charged. That is like teasing a kid...they get really into it, and the battery goes dead. Not impressed!!

This product does not maintain level position. I brushed against a wooden fence in the yard and now the device can not take off or fly stable. I have tried the calibration feature and cycled power to the device and remote several times without success. I hope Best Buy allows me to return this over priced not functional toy.

Do not waste your time with this steaming pile of failure.