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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 51 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the PurePour Water and Ice Refrigerator Filter PWF-1 for its ease of installation and the noticeable improvement in water taste. Many appreciate the filter's longer lifespan and consider it a good value for the price. Positive feedback consistently highlights the simple installation process. The improved water quality is a frequently cited benefit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Rated 5 out of 5 stars

    Loving My Purified Water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my water filter! It was easy to set up, and works as it should! I’ve had no issues since! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged and customer service wasn’t helpful. They just wanted me to return to store. The whole point of ordering online is so I don’t have to go in the store. People have schedules that prevents them from going to the store.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -CHris Frigidaire

  • Pros mentioned:
    Ease of installation, Water taste

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right filter for my Frigidaire. Very easy to install and I can tell the water tastes more crisp- clean. The water quality in Tennessee is better than Georgia and much better than California where I also used to live. The filter makes the water taste clean.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life, Water taste

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with the name brand! lasts longer, tastes better, you cant be an original filter. You may find off brands cheaper, but they dont last as long and they dont taste as clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like best about this filter is the design (which is actually a comment about the refrigerator as well). My last refrigerator (Samsung) had a twist lock filter that was hard to reach, hard to twist, and required clearing off the top shelf just to get to it. Compared to that, this one is REALLY EASY to use. Just slide off the filter cover, give the old filter a push to unlock it and it pops out. Then slide this one in (it has a guide rail so you can't put it in wrong) and just push it in until it clicks in place. Done! The filter enclosure is also positioned so you don't need to take anything off the shelf to get to it. Five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is a little pricey regardless of where you purchase them, but they make a notable difference in water taste and quality. I love that I can order replacements online from Best Buy and receive one in only 2 days with free shipping. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, good price.Arrived next day,was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Water taste

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes water taste so good. Takes that nasty chlorine out so water is good to drink. Easy to replace and lightweight so easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Good Filter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are great. I order it back in July of 2024 and it is now February 2025 and I just now got an alert to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novadog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter has a very nice design and fits exactly into designated slot with no problem. Drinking water is clean and fresh with no after taste from filter. Ice is crisp and clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Water taste

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great water filter for the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install instructions were very clear. Water taste was good. Filer life every six months, twice a year for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only problems we"ve had is installing it and we have succeeded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Price

    Rated 5 out of 5 stars

    Refridgerator filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well economical to buy easy to install. Also received in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Retirednot tired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you align the filter correctly it fits very well. Under normal usage lasts for approx 6 mos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Water taste

    Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tasted great, no issues and was so easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Filter life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, fast shipping. Piece of mind with great filter - priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering a water filter for refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive my order in avtimely manner. It was shippedbto my front door. It was very easy to install. The lady at best buy was very helpful, efficient, and polite when I order this from her. She had great customer service skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is BEST.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential item and available at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA…………………………………………………….50 characters is stupid min

    I would recommend this to a friend
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