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Customer Ratings & Reviews

Your price for this item is $589.95

Customer reviews

Rating 4.7 out of 5 stars with 5984 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Quest 3 512GB headset, particularly its overall performance and amazing graphics. Many find the headset comfortable and are impressed with its VR capabilities, resolution, lightweight design, mixed reality features, and immersive experience. However, some customers have expressed concerns about the battery life and head strap. A few users also mentioned experiencing motion sickness, feeling the price is a bit high, and noting that the passthrough picture quality was not as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 5,984 reviews
  • Rated 1 out of 5 stars

    Meta will remove features with software updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta advertised chromecast support and then removed it in a software update after the holidays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer service. Bought 3 headsets and the kids can't play the same game together.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Brian,

      We do have a customer service, and we would be thrilled to help! You can find us here: www.meta.com/help/support/ oculus

  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive item or my refund yet Didn’t receive item or my refund yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irritating to eyes. Not feel comfortable after wearing it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Worth the upgrade? Yep

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3. Is it worth upgrading to it from the Quest 2? Well I've owned the Quest 2 for a couple of years now and I can say that, for me, the upgrade is worth it. If you don't own a VR or haven't owned one before, you may choose to go with the Quest 2 since you can get it for a really good price now. Not a bad idea to make sure you will enjoy the experience before spending more on the Quest 3, especially if you are (or even if you aren't) prone to motion sickness. I'm not typically bothered by it, but something about being in VR and moving around when you are physically standing still does something to your mind that feels wrong. Maybe it's because I'm getting older because my 11 year old doesn't seem to have any issues with it. However there are plenty of enjoyable ways to experience and use VR that don't cause any issues for me. Watching movies, for example, is one thing that I feel the Quest 3 is much better for than the 2. With the increased resolution and the "pancake" style lenses, it's much closer to looking like it does in a theater. It's still not to the point of replacing your 4K Micro Mini QLED OLED UHD whatever whatever TV, but it's getting a lot closer. And as with anything else, some apps, games and content will look better than others. You will still see pixels in some things and others you probably won't. And the new lens fix a big problem I had with the Quest 2,which was the edges of the "screen" being blurry. You may still notice it a little bit at the far extremes of the image edges but it's way better than before. Being able to watch Netflix, Disney+, or any service you can access via a web browser without disturbing others or them having to watch too is fantastic. And I highly recommend checking out the Xstadium app. This is a really great concept where you can watch live sports courtside, from the 50 yard line or the endzone (on the field), and other locations inside of the stadium or arena. Another big plus with the Quest 3 is the increased storage. I admit my 11 year old uses the Quest 2 way more than I do and has filled it up to the point he has to uninstall games to add new ones. If you're a console gamer the 512gb storage may not seem like much, but the apps and games for this are nowhere near the 100gb+ size of some of the console games (at least not for the time being). But they will add up as you find more and more apps and games you want to try out, and that library is steadily increasing. Another big plus for the Quest 3 is the full color passthrough mode, or "mixed reality". There's passthrough on the Quest 2 (where you can see what's going on around you outside of the headset), but honestly it's pretty useless other allowing you to draw your boundaries. I liken it to old fuzzy black and white TV. You can can't see a lot of detail, and forget about checking your watch or phone. While the clarity of the Quest 3's full color passthrough isn't like looking through your phone camera or anything, it's leaps and bounds better than before, and you can actually use your phone and reply to messages, etc. And it's pretty cool to have a web browser, for example floating in front of you while you can still watch the kids or whatever else you might be doing. And I don't know how it does this, but looking at a light, like a lamp maybe and moving the browser or whatever other window in front of the light, completely blocks it as if you put a solid object in front of it. So it's not that things you see in VR while in passthrough mode are translucent, they are overlaid onto your real view of the world. There are also some pretty cool games and apps that take advantage of this better, full color passthrough mode, which to me makes this that much more useful, whether it's an app or game or even a virtual desktop. Another change is that the controllers no longer have the big halo at the end of them, make them a little lighter and more useful in some situations, as well as the hand tracking being improved. You won't be spinning, flicking, and moving things around like your Tony Stark, but it is nice to be able to use the device without having to have a controller in your hand. However not all apps and games work with hand tracking. It's just not quite there yet. And it does work better when you have plenty of light as opposed to low light. But here's the thing, the light doesn't have to be visible. It can be infrared light. So if you want to lay in bed and use the thing while someone is sleeping, just get an infrared light and "light" up the room. While the original versions of the Quest were not appealing to me yet, and though the Quest 2 was, but I found it underwhelming in areas enough that I ended up not using it much, I feel like the Quest 3 is now a usable, enjoyable device for me. It's not perfect, but it's a big step in the right direction, and what we'll be able to do in the next few iterations of these is going to be pretty crazy and fun. So I would recommend getting one of these and unless your expectations are not realistic, there are plenty of ways to enjoy this thing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi GoVols

      Thank you for such a comprehensive five star review.

      Have a great day and happy holidays! oculus

  • Rated 1 out of 5 stars

    Don't waste your money faulty hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging issues a month later hard to contact support

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello EverettT,

      We're sad to hear about your charging issues!
      We would be thrilled to help, in order to contact our support team follow this link: www.meta.com/help/support/

      Let's get you back into the Metaverse! oculus

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up . Still billed. Cant tell you anything till i get an answer. Poor customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy wont honor thier products.. faulty software..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t received it yet Ordered December 14. Contacted Customer ox4 Still no show

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got it for me for my birthday, don’t know why, water of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is having software issues that can’t be resolved without exchanging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Quest 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm throughly enjoying my Quest 3 it's a nice upgrade from the Quest 2, the new pancake lenses further increase clarity , and the increase in power measure for some better looking games. My only issue i had was some dead pixels which i had to return the headset and exchange it for other one. My second device is problem free so I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great experience!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is quite the impressive piece of virtual reality hardware. The materials and build quality are top notch and the head set is comfortable. Normally things like this feel heavy and create pressure points for me, but the Quest 3 is great comfort wise. Everything is easily adjustable and the straps even accommodate a ponytail. As an owner of the Quest 2, I can definitely say the image is very sharp and crisp comparatively. Sound is great too. With the Snapdragon XR2 Gen 2 you get excellent graphics and clarity that certainly sets it apart from its predecessor. Additionally, the pass through visuals and graphics are amazing. I've got to say that it is such a trip how far technology has come over the years. Turning your whole house into an entire gaming world is just crazy. The augmented reality is amazing. The controls feel nice and responsive and the hands track very well. Really can't wait to try out everything the Meta Quest 3 has to offer... especially with the Meta Quest+ subscription.. An added bonus is you can also play Xbox game pass games with the Meta Quest 3! Overall, the Meta Quest 3 is an absolute blast and If you are in the market for a VR headset THIS is the one you want!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Joel!

      Thanks for the awesome in-depth review. We at Meta appreciate the time you have taken to learn, enjoy and share about the Meta Quest 3.

      We are excited to see all the amazing things you will get up to in the MetaVerse! oculus

  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is amazing!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is amazing beyond all doubt. I tried the original Meta Quest when it first came out, but I have never owned another VR headset. After unboxing the headset, and charging it, the i then began the setup process. The setup process is very time-consuming, however, one of the great things about the setup process is the tutorial for people who have no clue how this thing works. It was extensive and I am very pleased with it. The reason why the process to set it up takes so long is because you have to set it up on your phone, then set up all of the stuff on the headset, then set up credit card info to purchase games, and of course, download the games. There are so many different games to choose from and for the most part, they are very low cost to free. The headset is easy to adjust and one of the great features when is you can cast the headset onto your phone. It is great for me when my child is playing Roblox because I can hear the conversation. The only complaint about the headset is probably the battery life. It lasts just over an hour, but if you use the battery saver it should last quite a bit longer. Otherwise, this is great for parents and kids alike.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We are so happy that you are enjoying your new Quest 3.

      Thank you for the kind words and we hope you and your child have a fantastic experience in the world of VR! oculus

  • Rated 5 out of 5 stars

    Meta Quest3 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried the Meta Quest 3 512GB VR headset, and it offers an exceptional wireless experience that really stands out. The visuals are incredibly sharp and vibrant, thanks to a 30% increase in resolution. With double the graphical processing power, the immersion is truly impressive. Whether I'm exploring virtual worlds or diving into intense gaming sessions, the Meta Quest 3 has become an essential part of my VR setup. I highly recommend it to anyone looking to enhance their virtual reality experience!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Tina,

      We're so glad to hear the Quest 3 has become a staple in your gaming setup!

      That 4K+ Infinite Display and extra processing power really do make a world of difference for immersion.

      Enjoy those VR adventures! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the future of gaming and media. I have played previous VR headsets and this one has to be the best one I have ever played.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Nick!

      Thank you for the wonderful review!

      We hope you continue to love the Metaverse experience ahead. oculus

  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    only the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of the best in vr easy used 512 gb storage memory 4k

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Yamellies!

      We're so glad you're happy with your new Meta Quest 3 and we completely agree with you- there's nothing like this for an amazing virtual reality experience!

      With a 512GB storage you'll have endless possibilities for apps and games and we know that you'll find plenty to enjoy!

      Thanks so much for your review and wishing you all the very best! oculus

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great VR experience for a good price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first VR experience I have had in a while now. First time I tried VR was when you had to use your phone as the display. This is so much better. Setting it up is quite easy and I like that it comes with physical controllers unlike the Apple device. Just my preference. Inside the box: The VR headset Two controller devices with one Double A battery included for each USB C the C cable and power adapter to charge it This is the one with 512GB of storage I'll start with cons because it's not much. It has plenty of apps it seems but missing apps I would like to use like Netflix, Disney Plus, Hulu and etc. it does have a YouTube App and I can watch my purchased movies through it so not totally a loss. While other apps i don't know much about and I'll have to see I mostly wanted to try this out for watching movies and just enjoying content. There is games though and you get the Batman game which is nice. Takes a bit to get used to but once you do I had fun with the game. It's definitely different than playing like a PC or console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A lot fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun fun fun…………………………………………………………………………………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Head strap

    Rated 4 out of 5 stars

    Amazing Mixed Reality with fun community and games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the oculus rift, PCVR. This is one of the best upgrades ever!! I love I don’t have any wires and especially think the mixed reality is worth everything. The head strap and facial interface are a little uncomfortable so plan on replacing those and controller grips so you can free up your hands are super usefull too. Lots of really fun free games like Hyper Dash. Bowling and playing rhythm games are a good time. Lots of people active so you will find nice friends. Really nice and supportive community

    I would recommend this to a friend