Customer Ratings & Reviews

My recent purchases of 2 Oculus headset very easy to complete. The Oculus works as expected, display was clean, 4k screen display and my kids love this product very much.

This is not about the product as it was totally fine and it was doing what it was suppose to do. No complaints there, but the 2 star is for two reasons. The overall declining experience of the purchase, increasing reliability concerns on Bestbuy but at the same time I still feel like I am a loyal Bestbuy customer, hence the 2 star. This purchase was made duiring the holiday season(early Dec 2025) where there was an offer with the purchase of the product. It was at its full price, but there was a 100$ gift reward with the purchase. I purchased it online with a pickup in store. I forgot to ask during the visit to store for the pickup about the offer. After reaching home, I remembered a day or two later and had a chat with the bestbuy rep. I have mentioned to check on the best buy app and also provided them the amazon link for the same product with a similar offer. They've confirmed and mentioned that the offer is valid but it will take 2 weeks for me to get it via mail. They confirmed that i will receive my gift card and i took the screenshots of that conversation along with the case ID that theyve provided. Cut to two weeks later, I didnt recieve anything and reached out to bestbuy again via phone, gave them the case ID and they've mentioned that the purchase is not eligible. They escalated it to another rep and he said the same thing and both the interactions were not that great in terms of customer interaction. It was a bit of rude, as in the tone was missing empathy. I would have been totally fine if the first rep would have mentioned that the purchase was not eligible as I forgot to ask during the time of purchase. I was told that the purchase will get me the 100$ gift card and two weeks later they've flipped it a total 180°. Now, 100$ is fine but the problem for me was the declining reliability on Bestbuy as a company. I used to pride myself buying electronics at bestbuy versus buying from Amazon. I had to return all the equipment i have purchased(which was about 770$), not because of the gift card but the experience. This experience is not just a one off thing, but a piling frustation with the recent purchases. For example, i purchased a TV(last year) and while Bestbuy delivered it and installed it, my expectation was everything will be done by professional geek squad. Instead it was delivered by a third party in a budget truck by two kids(hardly looked like 18 to 20 year olds). They've no experience and one of the two was not even having a clue what and how to do it. The other kid has a bit of experience and got hurt in our house as the other kid wasn't helpful. When we went in to check how things are going, we saw the chaos and I helped the kids cleanup and then helped install the TV while the other kids looking at us. Also there was a damage on the wall. Ofcourse it damage was compensated later, but the experience is what matters. Unfortunately for the first time, I am thinking of other stores and amazon to make any big electronics purchases besides bestbuy. Hope things will get better and back to how good it was before.

Amazing product would definitely recommend if its your first vr device or just upgrading from your less powerful version dont miss out !!!

Got this for Christmas for my daughter, I use it more than she does. A ton of different applications for it 5/5!

The best vr out there right now.new optical lens are clearer and 512 gig storage is a must...only negative is you cannot use a usb for storage :(

it's perfect The condition is good and easy to buy and get to the store. The staff is very friendly and serves you super fast. I give it a 10 out of 10.

Great quality. The image is sharp. The only con is that a battery doesn't last too long.

Tbis tbing is freaking amazing. This has changed my life. I can go anywjere in the world

I loved these Oculos de Meta, they're very good and the image quality is great.

Amazing! Me and my family love the metaquest 3! We’ve only had it for a couple weeks and have already spent so much time exploring all that meta has to offer.

The Meta Quest 3 VR headset delivers an immersive experience that justifies its higher price point. The new pass-through AR feature adds a layer of innovation, enhancing the overall user experience. The improved comfort compared to the Quest 2 makes extended sessions more enjoyable. While the cost may be a drawback for some, the headset's advanced features make it a worthwhile investment for VR enthusiasts.

Excellent product 100% recommended, the video game is excellent visibility and clarity, easy to use, and the controls are easy to use.

My sons have had these for a whole year and they play it all the time. It’s actually good exercise too depending on the game you play.

I love best but the most friendly helpful staff. They have some of the best prices I save a lot of money shopping with you guys. My son love his gift so much he drive trucks and it helps his days g by faster. Thanks so much.

This may have been expensive. The fun we have been having with the kids is priceless.

I love it, it's really easy to operate, so many game to download and play, the prices of some games are good! Fun to play with family! Thank you.

Very comfortable and so much fun. Easy set up and charges quick.

A lot of fun. The mixed reality startup screen and it being a standalone, portable headset for gaming is pretty cool. Also, you can stream pc games that you've purchased as well with the SteamVR app. I think it is a good product for the price. It's just not the most comfortable on its own so you will probably have to buy another head strap to make it more wearable for long periods of time.

The meta quest 3 are the best virtual reality glasses I have ever tried, they are very comfortable, they have a large number of games and apps to enjoy. Since I bought it I have not played with my PS5 game console again and I don't think I will play video games on consoles again. I love that now I can play and move my body at the same time.

The video quality difference from the 1 to the 3 is so much better and being a smaller headset, it doesn’t weigh as much. I am very happy with the new quest.