Customer Ratings & Reviews
- Model:
- SK-1000189-01
- SKU:
- 11078979
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Quest 3 512GB headset, particularly its overall performance and amazing graphics. Many find the headset comfortable and are impressed with its VR capabilities, resolution, lightweight design, mixed reality features, and immersive experience. However, some customers have expressed concerns about the battery life and head strap. A few users also mentioned experiencing motion sickness, feeling the price is a bit high, and noting that the passthrough picture quality was not as expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Mate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one great item to have to have fun with family
I would recommend this to a friend - Cons mentioned:Price
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headset. its amazing. easy to use, a little expensive though, still you will have fun with this headset watching videos, playing games even working
I would recommend this to a friend - Pros mentioned:Graphics
So, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Quest 3 for a little more than a month. Totally love it. The graphics are nice, the pass through is super useful. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Graphics
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better then the rift 2 glad I got the 4k version.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Mikey!
We are very happy you are enjoying your new device.
There are so many amazing adventures and experiences waiting in the Metaverse!
- Pros mentioned:Overall performance
Oculus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ! So glad we purchased this one it is the best !
I would recommend this to a friend - Pros mentioned:Graphics
Great Purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the game beautiful graphics super fun to play with
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! I workout on it and play games which look so real! I got the 528 gb so I don’t have to worry about room
I would recommend this to a friend- Pros mentioned:Resolution
VR enjoyable, product buggy and unreliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset because I tried a friend’s 3S and enjoyed the experience, but wanted the extra visual quality of the 3. In my opinion, the better resolution, additional storage, and better ergonomics and weight distribution were worth the premium. However, don’t expect 4k like your TV but it is a bump in image quality over the 3S. Overall I found the 3 to be a better experience than the 3S if the extra $200 isn’t a concern. I primarily used it to workout on an app called Supernatural which was a great experience. Sorry I had to give that up when ultimately I had to give up on the Quest all together, it was fun. That’s where the fun stopped though. In the end, I gave up on this product because I purchased and had to return 5 units within a three month period due to malfunctions that I was unable to resolve through online research, trial and error, and Meta customer support (useless). I found instances online of people experiencing the exact same issue without any resolution, so this is not isolated. Ordinarily, I wouldn’t give any product more than three strikes, but I enjoyed the user experience when it worked as it was intended enough to keep trying (to a point). I had a couple of different issues, but it went like this: it would be fine for a few uses in a one to two week period, then randomly it would display a message onscreen that it had lost its ability to track in space with an option to continue without tracking or power off, but it also lost connection with the controllers so there was no way to interact. This left the only options being to either sleep or hard reset. Neither of which solved the issue. It would simply turn into Groundhog Day, the controllers were also inoperable and would vibrate every few seconds. At that point, restarting and/or doing a factory reset would solve nothing and ultimately end up bricking the headset. This happened with 5 headsets over a 10-12 week period purchased from two different Best Buy’s. I just lost faith in the quality control, the reliability of the product, and Meta’s willingness to address its shortcomings. Let me also say that this does not at all reflect on Best Buy. I couldn’t be happier with their service and policies. This was a trying process and everyone I dealt with at both the Concord and Portsmouth stores in New Hampshire made it as easy as possible aided by the policies they maintain for their customers and members.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Not happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like how fast the battery dies. Also, loses connection alot. I would recommend the Pimax VR
No, I would not recommend this to a friend Worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Kids love it. Gift that was appreciated finally
I would recommend this to a friend- Pros mentioned:Vr
Awesome experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience, great product. One of the best VR products for half the price.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Dylan
Thank you for the five star review! We would love to hear more from you next time.
- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my VR!!!!!! Clear! Real life! exciting! Perfect for Christmas!
I would recommend this to a friend It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features, the lenses and overall just great
I would recommend this to a friend- Cons mentioned:Battery life
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing, but it’s true, you need to be careful with the space. I broke my tv playing it. But it worthy, the only bad thing is the battery, 2 hours life
I would recommend this to a friend - Pros mentioned:Overall performance
Margate
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. better service in the store. The attention is very personalized, they guide you very well about the product.
I would recommend this to a friend Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Meta 3 is much better than the 2 The controllers are much sturdier.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Wveduk8r!
We're super thrilled to hear that you're enjoying your new Meta Quest 3, especially with the sturdier controller, which gives you an immersive feeling in VR like no other!
We can't wait to see the many amazing adventures that you'll venture through in the Metaverse with your new Quest 3 headset. The Quest 2 was an amazing start into virtual reality, however with the Quest 3 you can dive deeper than ever before and enjoy the expanding world of Virtual reality.
Have a fantastic day and keep your adventures going in the Metaverse!
- Pros mentioned:Overall performance
Great buy at Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! Easy to get up and running. Kids are already having fun using it
I would recommend this to a friend - Pros mentioned:Overall performance
META 3
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, only issue is the tracking on it sometimes glitches. Also, the remotes have had issues as well.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Wow! Thanks so much for your review Jaclyn.
There's not much that comes close to jumping into your favorite worlds, whether it fantasy or dystopian, there's nothing quite like explore the vast expanses of the Metaverse!
We do our best to make sure everyone in the family gets the true experience VR has to offer, making virtual objects come to life in the room around you in high-definition resolution.
We assure you that the tracking and controller issues that you're facing can be resolved, that's we would like to you to reach out to our dedicated support team via the Meta help center.
We aim to make Immersive experiences feel real, with brilliant color and rich surround sound, we are glad that our efforts haven't gone unnoticed and it gets even better when you connect your Meta Quest 3 to a PC. If you have not tried PCVR yet Jaclyn, you're in for a treat!
There's infinite possibilities in the Metaverse, we're sure you can't wait to jump back in and we'll see you there!
- Pros mentioned:Graphics
Yes yes yes to Meta Quest!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Graphics are excellent and storage is perfect
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Craig
Thank you for the lovely feedback! We genuinely appreciate you for giving a five star review! We'd love to hear more from you next time.
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect it’s a beautiful opportunity to get to know the new technologies
I would recommend this to a friend