Customer Ratings & Reviews
- Model:
- SK-1000189-01
- SKU:
- 11078979
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Quest 3 512GB headset, particularly its overall performance and amazing graphics. Many find the headset comfortable and are impressed with its VR capabilities, resolution, lightweight design, mixed reality features, and immersive experience. However, some customers have expressed concerns about the battery life and head strap. A few users also mentioned experiencing motion sickness, feeling the price is a bit high, and noting that the passthrough picture quality was not as expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
no like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device is good only for simulator. but is no frendly.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We are sorry you had a bad experience.
Feel free contact us directly if you require any support.
We'll do our best to assist you accordingly.
Thank you.
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it for a couple weeks and it was cool at first but then gets boring and tiring. I can see it being more for kids or teens. I was playing contractors but having to stand up for 2hrs+ is quiete a bit exhausting especially after a long day of work of already standing , bending , etc.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We are sorry you had a bad experience.
Feel free contact us directly if you require further support.
We'll do our best to assist you accordingly.
Thank you.
Returned quested
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as good as I thought it would be definitely was a upgrade but I guess my expectation were too high so I returned
I would recommend this to a friendNot for the over 60 crowd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved it, but I’m at the age where it made me so nauseous to play it. I had to return it.
I would recommend this to a friendBlack Screen after few days of purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective product. Black screen after few days. Luckily under 15 days of refundable period.
No, I would not recommend this to a friendOkay device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all the Meta 3 is a good device but I had to return mine because the screen keep blacking out.
No, I would not recommend this to a friendI got ripped of
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wash I could tell you I ordered it and received and email saying delivered but wasn’t outside when I looked to top it off it was supposed to be signature and id required so they tel me we are sorry it was delivered to a different address would you like to set up a store and pick up so you’ll have it before Christmas I said yes they come back saying it’s sold out and then they can issue me refund and then I would have an email in my refund 24 to 48 hours after phone call that was on December 20 it’s the 30th and I haven’t received anything only been they still haven’t even $695 back so I could’ve at least bought another one and it has been 10 days I still have not got my money back $695 at least if they would’ve given me my money I could’ve tried to get another one somewhere else and now they have them back in stock but there’s nothing they can do because they’re waiting for it to be reviewed Customer Service this is about the worst I’ve ever seen
I would recommend this to a friendBad batch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left controller keeps disconnecting. I went back four times to get it replaced. Still the same issue. Showed it to geek squad they couldn't figure it out either. There's a manufacturing issue with certain batches.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Anonymous,
Thank you so much for sharing your experience with the left controller. We’d love the opportunity to chat with you and see how we can help. Please don’t hesitate to reach out to our Support Team through our website.
Just okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work OK however it is heavy and a uncomfortable to wear. Graphics could be better.
No, I would not recommend this to a friendStick with the quest 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up sticking with my Quest 2. The screen is better, but didn’t notice much difference otherwise
No, I would not recommend this to a friendNeeds work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is not happy with the tracking on the new MQ3. Controllers do not keep track with headset which makes playing games difficult. Will be returning to store.
No, I would not recommend this to a friendFrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My VR freezing up in middle of gaming,can't control anything have to shut it off
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there JoskyO! If your headset is freezing while in any game, try hard rebooting the headset by holding the Power button for around 30 seconds, then test the games again. If this only affects specific games, try uninstalling and reinstalling them as well. If you're still having trouble, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!
Not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. Doesn't served the value for money
No, I would not recommend this to a friendItem overheated and started smoking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 30 minutes and it started overheating and smoking. Called best buy for help, they said to safely dispose of the unit, and they would refund or replace. They said i would have the refund in 24-48 hours after a week of no answers. Then they changed and said I needed to return it after I disposed of it. Now I'm waiting on a supervisor to hopefully honor what they said. Super stressful. Short lived xmas gift.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Flightsimguru!
Thank you for bringing this to our attention. At Meta Quest we take health & safety very seriously, therefore please contact our Meta Store Support for further assistance.
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the PSVR2. It has a much better collection of games.
I would recommend this to a friendDont buy a Quest 3
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than one year old and the unit cant find its position in room. No amount of resets or anything else has worked and tech support says solution is to buy a refurbished product for $450?
No, I would not recommend this to a friend- Cons mentioned:Battery life
Meta 3 is trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working you would think for 700$s it would last for more than a year but i guess not, like most stuff from best buy, i pay and lost out big time!!!
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Samg,
Thank you for sharing your experience, we'd love to give you a hand and get you back into VR!
So please reach out to our amazing Support team here: www.meta.com/help/support/
their windows app is broken a little returning it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pass through is in color still sort of bad quality. hand tracking is good some games use it. What killed it for me and why i am returning it. I bought a rtx 4090 laptop. I install the app. the app says doesnt meet the min requirments. Back and forth with there tech. Hours spent. They say it doesnt meet min requirments. Then I releize maybe they dont have their hear up their @##. But then I check oculus website and says it supports rtx 40-series. So what now. Maybe take it back and wait for steam or apple <- very expesnive though. So for what i was going to use this for I have to give it 1 star cause their techs wasted my time.
No, I would not recommend this to a friend- Cons mentioned:Price
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but for the price i expected alot more and made my forehead numb followed by a massive headache
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Joseph, Would you be able to please contact us regarding this, to contact us click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
- Cons mentioned:Battery life
Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my quest today, and my quest battery is bad
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Jovanicastelo!
We definitely don't want battery life hindering your your VR experience! We'd request you to to contact us on Meta Help Centre website so that one of our support agents, available 24/7, will look into this for you at the earliest!
See you there!