Customer Ratings & Reviews

Love it, super cool experience. The whole family loves it

This order was never added to my account and i got a $75 gift card for making this purchase and now they can't find it...not super happy about that.

I think that Q3 is way better than Q2, now that I have upgraded. No problems at all.

A lot better than meta quest 2 with pancake lenses. I like vr YouTube and thought this is a better way to watch movies, especially 3d movies. Meta prevents access to fandango at home, doesn't allow you to install competent browsers, and there is no Meta app for renting movies. If you got time to rip your own dvd movies, you can watch them on 4kvr theater, which accesses your thumb drive if you have a usb-c adapter.

I just got my new meta quest 3. I have only used it 3 times and the toxic rubber that Meta Quest uses on their face mask goggles is burning my face. They need to recall the rubber lining and replace it with a non toxic cloth of some kind that no one is allergic to.

I got the sunset a few months ago and I finally realized how bad it is The tracking is straight doo doo and very, very poor. But the headset itself is pretty good, but if you use it mainly for a gorilla tag, never, and I mean, NEVER buy this headset plus they want you to pay $250 for the quest pro controllers just to fix the tracking Thanks for ruining VR for me... Meta

Do not buy this item. The Quest 3 and the 2 had the same issue. The tracking will stop working at some point and go to a black screen. There is no fix for this issue only replacement. If you are out of warranty over a year old they will not assist and tell you to just buy a new one that has a high propensity to hardware fail as well. There are many people on their 3rd or 4th replacements that have the same issues and Meta is not addressing it obviously since they put out the Meta 3 without correcting the problems that the Quest 2 also had.

So i tried to return my Meta Quest 3 today. I bought it last week. The S/N on the box doesnt match the serial number on the Headset and Best buy rejected my return. Meta them selves already said that said that its normal and its a common thing. Best buy better let me return it or ill take it up with the attorney general and bbb. EVERYONE LOOK AT YOUR S/N ON YOUR DEVICE AND BOX THEY ARE DIFFERENT ITS A META QUEST 3 thing

The headset is allegedly designed to accommodate a pair of glasses, but if you actually try to wear glasses with it, you will end up with scratched lenses on both the headset and your glasses. I ended up returning the headset for a refund, but had to pay several hundred dollars to replace my glasses.