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Customer Ratings & Reviews

Your price for this item is $382.00
The comparable value price is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 746 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not bad but not great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but towards a month I started getting stutters, really good potential but not the best

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nicholas!

      Thank you so much for taking the time to leave a review to make us aware of the stuttering issue you've been experiencing.

      We want to make sure that all of our users are able to have a stable and consistent connection so they can effortlessly play the awesome games available and watch media without interruption.

      We would love to work towards resolving your stuttering issue and so we would urge you to reach out to our wonderful support team through our website as they can gather some more info around the issue to find the root cause and from there they can provide you with the most appropriate troubleshooting to work towards a resolution! oculus

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Emersive and super fun experience.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Quest 3s is a whole lotta fun. OK…this is my first venture into the VR/AR world. I’m having a blast exploring and getting used to the immersive world that this little gem has opened. First off, quick shout out for all recyclable packaging. I do appreciate that effort. Setup was super easy. I just put the headset on and did what it told me to do. I had to go get the Meta Horizon app to complete setup, but it’s also very easy to install and navigate. Before I forget, you can cast to a TV, so other people in the room can both see and hear the same thing that you are experiencing. There can be a slight lag in audio between what you hear and what comes out of the TV. It makes for a very slight echo. It didn’t bother me, but I wanted to mention it. I was a little surprised that I needed to wear my glasses. I expected things to be close enough that I didn’t have to wear them, but somehow, the depth of field is very similar to the real word. Things far away are fuzzy without my glasses. There is no need to be concerned about comfort. The headset fits over my glasses comfortably with the included spacer that makes room for your nose piece. I’m really enjoying the various experiences that you can find in the device. From workouts to first person video games, to relaxation, to cinema. It’s just super cool and fun. The video quality is fantastic. I realize that the high spec’d unit has even better resolution, but I’m perfectly happy with what the 3s offers. Workouts are more interesting than walking aimlessly on a treadmill, and the yoga options are cool. I haven’t spent a lot of time in the fitness area yet, but what I’ve seen, I like. Video games are interesting. I found it disorienting at first. My brain is still learning how to process the inputs, but I’m getting more and more comfortable interacting with an immersive virtual world. In some games, you must reach out to grab things and climb things just like you would in the real world. It takes practice, but it’s engaging. I got a little dizzy at first, but that is getting better the more I use it. Relaxation stuff is super fun for me. I love just looking around in a super chill environment of my choosing. It’s cold and dark this time of year, being able to lose myself while exploring a warm sunny environment is wonderful as an evening decompression routine. I’m not usually alone at home, so watching movies on the headset isn’t something I’m going to get to do often. I have played around with it however, and it’s super cool. The headset essentially projects a screen out in front of you like what you’d see at a movie theater. The sound quality is adequate to enjoy watching a movie at that scale from the comfort of you easy chair or bed. If you want to get crazy, you can connect your favorite buds or earphones and have even better sound. It’s a very good experience. The unit is easy to operate once you get the hang of it. It has a tutorial that gives you the basics, then you just get in there and play around. I’m getting pretty good at navigating with the handheld controllers, but you can also run the whole thing purely with hand gestures. It projects hands into your field of view, and you can manipulate things by simple hand gestures. You can grab and drag menus around in your field of view. It’s a highly a highly configurable experience. Overall, I’m really enjoying the unit. The entire experience is new to me, and very unique. You have to get past the fact that you look ridiculous to other people around you. If you can get over that, you’ll enjoy it.

    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We appreciate and thank you for sharing your opinion about your experience with the Meta Quest 3S.

      Your feedback is valuable to us and we hope you have the best experiences in the Metaverse ahead. oculus

  • Rated 5 out of 5 stars

    Pelon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My. Grandson , it's having a ball with this meta toy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was slightly damaged upon pick up, overall headset quality is amazing, totally worth it if you cant afford a quest 3

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Michael!

      Thank you for your feedback!

      We are happy to know that you loved the Quest 3S. If you ever un into any issues, please feel free to contact our Meta Store Support. We will be happy to help you.

      See you in VR! oculus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product also My family love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *****

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta 3s is awesome and so much cheaper to afford now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and was a decent vr but kept crashing when i played for a while

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, Michael! Thanks for the feedback. If you're experiencing on-going crashing issues, we highly recommend getting in touch with our Support Team on the Meta Quest Help Center for further assistance with the problem. Hope to hear from you soon! oculus

  • Rated 2 out of 5 stars

    bad customer support, and uncomfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to upgrade from the rift, did not come with batman:arkham like it says, wants 49.99 for it. other then that it is decent, short battery life and face pad is scratchy. upgrade the face pad and get the battery pack, you will need it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChrisS

      We are sorry you that we didn't provide a positive experience. Please contact us at https://www.meta.com/help/support so we can correct things and explore your issue with the missing Batman game!

      Meta Support oculus

  • Rated 3 out of 5 stars

    Meta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale . It’s a Christmas gift so haven’t gotten to use it yet

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DonWon937,

      We just know you're going to love your new Meta Quest 3S! Be sure to share your thoughts once you've opened it on Christmas morning.

      Happy holidays and we look forward to you joining us in the Metaverse soon! oculus

  • Rated 3 out of 5 stars

    Needs work on pairing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 7 hours trying to get it to pair with my wifi

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We appreciate your feedback!

      We continue to value our customer's feedback to make improvements and provide a better value product. oculus

  • Rated 4 out of 5 stars

    Meta Quest 3S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optics on the headset and quick delivery from BestBuy even during the holidays.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello LMA78!

      Thank you for your honest feedback!

      We are happy to know that you loved the Meta Quest 3S. If you ever run into issues, please feel free to contact Meta Store Support. We will be happy to help you. oculus

  • Rated 4 out of 5 stars

    Great VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Kids love it. Could use a little more storage space.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Kurt8870,

      Thank you for your review and feedback, we appreciate it. If you have any further questions or need help with anything else, please contact our support team via our website. oculus

  • Best Buy Employee

    Rated 3 out of 5 stars

    its okay

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but how much ill use it didnt justify the price.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi loik

      We're sorry that we didn't provide a positive experience. If you're having any issues related to your Meta Quest 3S, we'd request you to share your concern on Meta Help Centre so that one of our support agents, who are available 24/7 will get back to you at the earliest.

      See you there! oculus

  • Rated 4 out of 5 stars

    Gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay and engaging visuals. Love the story line and interactions.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, GSplay!

      Happy to hear that you're enjoying dispensing justice in the streets of Gotham. Thanks for the review! oculus

  • Rated 4 out of 5 stars

    Looking forward to the fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really looking forward to the unboxing. This is a Christmas gift for my teen.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi IlianaR!

      Thanks for your review. I have no doubt your teen will have an amazing time adventuring through the Metaverse, and getting their hands on the highly rated Batman: Arkham Shadow!

      oculus

  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to play and use for different apps. Family game nights are better

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Eden

      Thank you for the positive review! We are happy to know that you are having a great VR time with your family. We would love to hear more from you next time.

      oculus

  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good only downside is that the sides are kind of blurry

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Luis

      Thank you for your review. We love to hear that you are enjoying your Quest 3S but would like to improve your experience with the display issue. Please reach out to us on the official Meta Help Center and we can support you with this. oculus

  • Rated 1 out of 5 stars

    No customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, she was locked out of the account because they determined she was under 13. It came with a game and 3 months of plus but it's connected to her shut down account. Tech support tells us we can transfer the game if we log into the account that is locked by them, every time we chat with meta customer support they disconnect after a few minutes and we start over. There's no way to talk to a person, no way to get our game or the plus membership. The system seems good, the service is non existent. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello James,

      We understand you are having some account issues and we would love to help you, as it is an issue with the account itself we would really need to chat to you directly so we can get a look into this with you, if you are finding that contacting us via webchat is not working for you please head over to our website hit contact support and you can also email us and we will do our best to get back to you ASAP. oculus

  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3's performance is underwhelming compared to expectations. While the visual quality is decent, the device struggles with tracking accuracy and occasional lag. The battery life is disappointing, requiring frequent recharging during extended use. Additionally, the comfort level could be improved, as the headset feels heavy and uncomfortable after prolonged wear. Overall, it falls short in delivering the seamless VR experience many were hoping for.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Buzun,

      Thank you for taking the time to share your experience with us. We're sorry to hear this device did not meet your expectations.

      We understand you have opinions you wish to voice and we want to ensure they get heard. Meta accepts all forms of constructive feedback over at the Meta Community Forums. There, you can submit your feedback where it can be reviewed by the necessary parties.

      Our developers monitor this forum closely and sometimes they are able to implement users' suggestions.

      We appreciate you taking the time to reach out to us and I hope you have a wonderful rest of your day. oculus

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good choice for my needs. Stunning visual effects

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DanieljR

      Thank you for the review! We are very pleased to hear that you are enjoying your new Headset :)

      Meta Support oculus