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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1112 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,112 reviews
  • Rated 5 out of 5 stars

    Just what he wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement oculus for my 13 year old son after his other meta quest 2 went out. He absolutely loves it. I recommend getting it for those who are looking for a good priced oculus headset for their kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtue reality!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my grandsons, they love it. It was a great deal at Best Buy. I love having my Best Buy app. It tells me when things are going on sale and I make a lot of purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try it out extensively before you buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 y/o son played the system at his friends’ house a yr ago. He was very interested, and scrimped and saved to buy it with his own hard earned money doing odd jobs for family/friends. He finally purchased it… and was excited and played with it for only about 2-3 weeks. It now sits there collecting dust. He’s stated he regrets his purchase, and could’ve just gotten a PS5 with more savings. The quality seems great on the system itself, but there are few games to take advantage of it. He’s not allowed to have social media, so I had to break my rule slightly for him, as it requires a Facebook account to get games and set up. Find a friend/family member who owns this and borrow it for a week. You may love it, or you may realize it’ll be a expensive paperweight when the shine wears off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus with more comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift for our son. He loves playing and this model takes it to another level. The headset is more comfortable than the previous models

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RickeyM

      Thank you very much for the five star review and great feedback!

      Amazing to hear your son is loving their Quest 3S and finds it to be comfortable to use. oculus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. It is wonderful. Thank you much

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, RachaelM!

      Happy to hear that your daughter is enjoying the immersive world of VR. Thanks for the review! oculus

  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Meta Quest 3s. We got a nice deal on this through Best Buy and it came with a $75 Gift card which was nice. It's a Christmas gift so I'll post an update on the quality after the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson and he enjoys it. I would buy it again.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Puddin46,

      Thank you for your review and feedback, we appreciate it and wish your grandson lots of fun playing in VR! If you ever experience any problems or have any questions, you can always contact our Support Team via our website. oculus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meta quest 3s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use and enjoyable. Easy order process and quick pick up in store

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey, Danielle! Thanks for the feedback. We're so glad to hear you're having fun with the device! oculus

  • Rated 5 out of 5 stars

    Son loves his gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Christmas gift so much. I know because he was yelling like he was at a football game so loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everything my kid wished and hoped for

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you so much for the Review! We're really excited for you to explore all the fantastic experiences the Meta platform has to offer so you can make your journey to the unbelievable world of VR with us exhilarating!

      All the best! oculus

  • Rated 4 out of 5 stars

    VR headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the VR headset. However, the system is not very user friendly so I recommend reading all the instructions.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CharleneF,

      We really appreciate you taking the time to provide your feedback.

      We're thrilled to hear that your son is enjoying his Quest 3S.

      We hope you were able to get the device set up. If not, we have an article on our website titled "Set up your Meta Quest 3S" which provides step by step guides on how to set up the headset and controllers, as well as how to pair the headset with the Meta Horizon app.

      Alternatively, please don't hesitate to reach out to our wonderful Customer Support team where one of our lovely colleagues would be more than happy to assist you. They can be contacted via our website.

      Our agents are available 24/7 to help with any questions or queries you may have.

      Hope to see you and your son in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Best Buy Baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an Awesome Experience while buying the New Meta Quest 3s! Loved the energy and patience these people had. Can’t wait to go back to buy all the accessories for this!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DanielG!

      Thanks so much for the five-star review. We're so glad you had a good experience buying your new Quest 3S and we can't wait to hear what you think of the headset!

      See you in the Metaverse soon, DanielG. oculus

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Here ya go, Best Buy, you asked for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy keeps hammering my email to review this product. It's a Christmas gift for someone, never been opened and I'm tired of Best Buy emails. I'm sure my 13 y/o is gonna love it, but how am i gonna review a product that's wrapped in gift wrap under a Christmas tree. Best Buy - get some sort of clue about what time of year it is and watch the number of spam emails you send out. This is the last time I order from you, you're not the only place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and was a big hit. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience of game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter doesn't stop playing with it, clear grafics and sound, great gift for everyone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the 5-star review.

      We are so happy that your daughter is loving her new Quest 3s.

      We hope she has many immersive and fun adventures in the Metaverse! oculus

  • Rated 5 out of 5 stars

    Got what she wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who had no knowledge of what they were buying I sure walked out with what I wanted! I asked questions and the staff answered! I’m very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jennlynn!

      Your feedback made our day! We're so glad you had a wonderful experience with the staff and with your new device.

      If there's anything else you'd like to share or need in the future, we're all ears! oculus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Teen gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for teen, Brought for gift and son plays it daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing you better make sure u have open space me and my grandkids have a good time

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JackieK!

      Thank you for the lovely review! We are happy to hear you and your grandkids are having a great time. Enjoy, and happy playing! oculus

  • Rated 5 out of 5 stars

    Meta Quest 3s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old son told me that this was the best birthday gift he ever had. The game system is truly amazing and so realistic and you will definitely feel like you are in the present mode of the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun and truly amazing technology!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Victor,

      We're so pleased to hear you are enjoying Meta Quest!

      The immersive technology of VR is amazing and we're so happy to be sharing it with you.

      Enjoy! oculus

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