Customer Ratings & Reviews
- Model:
- SK-1000009-01
- SKU:
- 6596932
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Quest Compact Charging Dock for its charging speed, ensuring devices are always ready. Users appreciate the positive impact on battery life and the overall design. The product's ease of use and overall performance contribute to its perceived quality and value.
This summary was generated by AI based on customer reviews.
Why is the headset cord so short?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it is to charge the touch controllers, but the cord included to charge the headset is just laughably short. It is an angled connector, which is great, but just another inch or two would make a huge difference for me.
I would recommend this to a friendAwsome buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how bestbuy has great communication and verry helpful
I would recommend this to a friendHad to try it out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quest reminds us of the Oculus we had years ago... but it's better because you don't have to attach your phone. We are still exploring as we all take turns during family gatherings! I highly recommend everyone try it or!
I would recommend this to a friendBrand response from Meta Store Support
Posted .Thank you so much for that great review!
We hope that you and the family have some fantastic adventures, during your travels in VR!
Simply perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have accessory to go with the Meta Quest. No more buying batteries!
I would recommend this to a friendIt does what it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the connection was more secure. Wish this came with the original unit.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there!
We appreciate your feedback on the charging dock that you have purchased - we really do appreciate it!
Good addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and now controllers are rechargble. Do wish they included a longer cable to go from charge base to the headset though.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Gamer91
Thank you for the five star review! Fantastic to hear you are happy with your Meta Quest charging dock.
In addition thank for the feedback it is very much appreciated.
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why not? Who wants to buy batteries all the time? Sound investment!
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Wendy,
We're glad to hear that the charging dock has improved your Metaverse experience, it's certainly better than constantly changing batteries!
All the best, and we hope you enjoy your Metaverse experience!
I guess they're okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. I don't think I'm doing it right. And I'm considering just using plain batteries instead since I use controller covers.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
Thank you for the review, we really appreciate the feedback!
If you are unsure if you are using the charging dock correctly, please reach out to our amazing support team who will be more than happy to guide you through this!
You can reach them via our website, community forums, or our Twitter/X DM's!
We hope to hear from you soon!
VR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best VR. Best buy team gave a really a good demo and I was happy with it
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We really appreciate your review for your charging dock, it definitely helps ensure that you have enough power when you want to get started with your gaming sessions, and we're glad to hear that the Best Buy Team were helpful!
We're glad to have you as part of the Metaverse family, and we wish you lots of gaming hours ahead!
PharmO man
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gift choice. It brings our family together for fun and laughs. Thank you.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there! Thanks for the great 5 star review. We're so thrilled to hear that the entire family has been enjoying the device!
Quest 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use and very simple to set up as well.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi SebastianA
Thank you for the five star review!
Glad to hear your experience with the charging dock has been a smooth one.
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, just wish it came with a stand for the headset too
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Tim12
Thank you for the five star review! We're glad that you're enjoying the charging dock.
Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant wait for my husband to open his present for Christmas
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you for the five star review! We're sure your husband will love this!
Happy Holidays to you and your family!
Is what it is
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are definitely controllers. They work, so yay!
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent placed it down, since i got them.. Must have...
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Glucas14
Thank you for the five star review!
Oculus Controller batteries
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but my controllers didn’t want to stay connected to the oculus with the batteries, I tried researching the problem and couldn’t find a solution.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Thank you for the four star review! We really appreciate that you took the time to leave us some feedback.
Regarding your controllers issue here are some troubleshooting steps you could try:
-Remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc.
-Replace the controllers batteries with a fresh ones
If your issue persists we may need to ask you some questions to find out the cause of this issue and the best course of action would be to contact our email support team via our website. They will be more than happy to look further into this for you.
Have a great day!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handsets becomes unlinked from the VR headset after a few minutes of use. The batteries do not hold the charge; they die after less than 30 minutes of use. I bought this to avoid buying/using alkaline batteries. This started happening after about 4 months after the purchase.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Robyn,
We really appreciate you sharing this with us. We know this isn't the best situation, and we're here to help!
Usually if one or both controllers are not staying connected when using the included rechargeable batteries, we would recommend to check your headset version and make sure both headset and controllers are updated to the latest version.
If the Meta Quest software fails to update through the settings, have please try using the "software update tool" to sideload the latest software. This will require a PC.
If you're still having trouble, please don't hesitate to reach out to us via our official website. We're here to help and would love to explore all of your options with you!
In the meantime, we wish you the absolute best of luck for your VR journey and hope you have a truly amazing time!
- Pros mentioned:Charging speed
No headset charging with this. Its juat controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found a wallmout dock cheeper online. That will charge the headset and co trolers
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi AlmaA,
Thanks for reaching out about this! We understand your Compact Charging Dock is not charging your headset.
We'd be happy to look into this for you! Just contact our brilliant Support Team via our website.
In the meantime, here are a few troubleshooting steps to try:
1. Ensure the headset is sitting correctly on the dock. Users should hear a chime notifying them that the headset is properly docked.
2. Remove any unsupported third-party accessories that may affect the device’s ability to sit in the charger correctly (such as headset strap, facial interface, etc.)
3. Remove any unsupported third-party accessories that may affect battery charging or discharging (such as external battery packs, external fans, etc.)
4. If using a Meta-branded Facial Interface, make sure it is fully clipped on the headset. There should be no gap at the bottom of the headset
We hope this helps, AlmaA! If not, we look forward to hearing from you.
Needs to be fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will cause only one controller to work at a time or both controllers not to wake up. Issue continued after headset restart and controller repairing. Only solution was to use standard batteries.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
We would love to investigate this issue for you to better understand what is going on.
Can you contact us directly through this link so we can gather some information?
https://www.meta.com/help/support/
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great except for the fact that when you have the batteries in the controllers and swing your hands around while playing the batteries move around and cause the controllers to disconnect. So not really usable while playing active games
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Atheena,
Thank you so much for your review and feedback. We appreciate it. We would be more than happy to help you look into this further. Please contact our Support team via our website.