Customer Ratings & Reviews
- Model:
- 899-00560-02
- SKU:
- 12352959
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
battery pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality really bad pricing extremely overpriced
No, I would not recommend this to a friendI wouldn't recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost too much for too little This item should be worth between $49 and $69. It don't hold a charge, sometimes it don't charge, and it drains as fast as the headset. It will guve you a extre 35 to 45 mins thats if it stayed charged overnight. And it lacks indication showing that it's on or not. This headset could be so much better and everything a person should want but it's not
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We understand that your Elite Strap with Battery isn't extending your Metaverse experience by much, and we're keen to help see what we can to help.
The Elite Strap with Battery should provide around 2 hours of extended gaming time, depending on how much power is being used.
However, if the LED is not lighting up, this would usually indicate that the Elite Strap low in power. As charging the headset with the strap attached will prioritise charging the headset first, please try charging the Elite Strap separately for about an hour to see if this helps.
We hope this helps, however, if the problem is persisting, we'll be happy to take a look at the issue further for you over at 'Meta Quest Support.'
Strap Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build, and it is much better then the head strap that comes with the Meta Quest 3.
I would recommend this to a friendRubber head rest will detach with use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the battery status and charging state is integrated into the quest itself. That is awesome. However the fact that the rubber head rest keeps on detaching from the strap is unacceptable. I have had two of these that end up doing the same thing, Thank God I have Best Buy Total and they will swap it out for me. If you have this happen and deal with Meta directly you have to go round and round with the customer support verifying that you aren't dumb then you have to send it to them for them to eventually send you a replacement. I'd say its better than the 3rd party battery packs because those actually just act like chargers when you hit a button, and aren't blending the batteries but this one sure could use a redesign of how it attached the back rubber interface to the strap.
No, I would not recommend this to a friendMore time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this... he gets to play with his VR longer... than what he used to.
I would recommend this to a friendBattery strap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality, and battery life are good, but very uncomfortable to wear.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used a vr headset im loving it and for someone who wears glasses it work perfect for me
I would recommend this to a friendBrand response from Meta Store Support
Posted .Thank you so much for taking the time to leave a review!
We're so glad to hear that you've been loving your experience with your new headset and that its been working perfectly for you. We do hope that the elite battery strap has helped you to have an awesome time for even longer!
We hope that you continue to have an amazing time as you explore the endless wonders of the Metaverse!
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, sometimes it only charges to 75% not sure why.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello there, thanks for reaching out. If you're not able to charge your headset fully, then we might be able to assist you. Please visit us at Meta Store Support so we can look into this with you: https://www.meta.com/help/support/
Awesome sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vr it’s so fun this helps me play longer thank you Best Buy for your amazing service to help me find the best choice 5 star
I would recommend this to a friendEh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I don't love it. Not bad though. I just wish I could have extra batteries. Comfortable tho.
No, I would not recommend this to a friendA must have accessory
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must have accessory. Without this it’s hard to complete workouts or complete game progression without having to recharge.
I would recommend this to a friendMeta quest 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandchildren. They Love it so much we bought another one for another family member. Awesome!
I would recommend this to a friendEasy to clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this for anyone playing VR. Helps keep the headset clean
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey - MistieL!
Wow! Thank you so much for your 5 star review! We really appreciate your
positive feedback on how it helps keep your headset clean, and recommending our Meta accessory to enhance VR gaming.
Thank you for being our loyal customer.
Happy VR Gaming!
Best VR experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great VR headset. My son spends numerous hours it per week. Helps keeps him active also.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thank you so much for your review and for the five stars.
We are delighted that your son is enjoying his device and also that it helps him to stay active. Our premium Meta Quest Elite Strap has a built-in battery that provides an additional two hours of use.
We hope it will help build good memories. See you all at the Metaverse.
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you play vr for long periods this is a great item.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! It is awesome.my son just goes to town
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We're delighted to hear that the Elite Strap has improved your son's Metaverse experience! It's great that battery isn't an issue now, and most importantly, your son is having lots of VR fun!
All the best to you both!
Nice employees
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was very helpful with our purchase! Easy smooth transaction. Love shopping here.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi LaurenR
We appreciate for taking the time to share your positive experience. We're glad to hear that web store purchases on Meta has been a user-friendly experience. Once again, thank you for leaving us a five-star review!
Happy Metaverse!
Happy 8yr old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Work as stated. Holds charge, happy 8yr old now
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there! Thanks for the excellent 5 star review. We really appreciate the feedback!
We're so glad to hear that your child has been enjoying the headset. However, please know that the device's minimum age requirement is 10 years old. Parents should carefully consider whether their child is ready for Meta Quest, because some children might not be, particularly those who are younger or smaller-sized.
You can read more about the Meta Quest safety information for parents from the article on our website!
Good but not great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but poor quality strap. Do you selll
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello there,
Thank you so much for sharing your experience with the Elite strap with battery. If you are having issues with the strap, please get in touch with our Support Team, who will be happy to help. You can contact us via our website.
Stellar invention
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology easy to use loads of fun must have for individual or family
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi KevinK
Thank you for the five star review! We would love to hear more from you next time.
