The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
Rated 4 out of 5 stars
Meta Gen 2 Glasses
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these glasses. Battery life is great! Takes great photos & videos.
We appreciate your feedback and we're delighted you're enjoying the battery life and camera quality, we also think the quality of both features are great!
Have a lovely rest of your day!
Rated 4 out of 5 stars
Very good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
exceeded expectations, translation feature works really well
Thanks for leaving us a great review for your new Ray-Ban Meta Wayfarers!
We are thrilled to hear that you have been able to make good use of the features packed into your glasses!
With the ability to take pictures and videos with the fantastic 3K UHD camera hands free, the discreet speakers for listening to music and the ability to interact with Meta AI all while looking slick with that classic Ray-Ban look.
We are sure your Wayfarers will become a part of your day to day life!
Rated 2 out of 5 stars
Poor design
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The arm broke the 4th time taking them out of the case. Hopefully they redesign soon cause otherwise they were awesome
Hi Toby, thanks for taking the time to leave a review.
We want all of our users to have the best experience possible, therefore, we really appreciate your feedback.
For the Ray-Ban Meta (Gen 2), the glasses can last up to 8 hours once they're fully charged. Please be mindful that this depends on various factors. However, this is common with moderate usage of the glasses.
With regards to the recording light, this cannot be turned off as it is a privacy feature as it allows other people to see when the glasses are recording.
We hope this provides some clarity.
If you have any other queries or concerns, please don't hesitate to reach out to our wonderful Customer Support team. They can be contacted via our website and are available 24/7.
Rated 1 out of 5 stars
Extremely Disappointed!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered Meta glasses from Best Buy on October 9th as a birthday gift for my husband (his birthday is October 17th). The consultant at the store assured me that the order would be delivered by October 16th.
However, once I made the purchase in the app, it suddenly said “will ship on the 16th,” which already made the delivery late — but I decided to be patient. Well, today is October 21st, and the order is still “processing.” No updates, no emails, no tracking info — nothing.
I finally decided to cancel the order, and to make things even worse, Best Buy is refunding only $379 out of the total $410 I paid (with taxes and fees). How is that even acceptable?
This whole experience is beyond frustrating. Terrible communication, misleading delivery promises, and now incomplete refund? Shame on you, Best Buy. I’m done purchasing from you — this is absolute nonsense. If I could give zero stars I would