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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Wayfarer glasses, particularly the great video quality they offer. The glasses also receive praise for their overall performance, with users finding them sturdy and durable. Many are happy with the battery life, reporting that it lasts throughout the day.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super ok ok ok ok ok ok !!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for the 5-star review.

      We hope that your new AI glasses are treating you well and you get some great photos and videos to show your family and friends! RaybanStories

  • Rated 5 out of 5 stars

    Ray ban meta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working but lately on long recordings I’m getting this crackling sounds

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for your feedback! We're glad to hear your Ray-Ban Meta has been working well for you overall. Regarding the crackling sounds during long recordings, here are a few steps you can try to resolve this issue:

      Restart the Device: Power off your glasses completely and turn them back on to reset any temporary glitches.

      Update the Firmware: Ensure your glasses are running the latest firmware. Updates often include fixes for audio-related issues.

      Check Storage Space: If your device is running low on storage, it might affect the quality of long recordings. Freeing up some space could help.

      Test in Different Environments: The crackling sound might be caused by external interference or background noise. Try recording in a quieter or different environment to see if the issue persists.

      Contact Support: If the problem continues, our support team would be happy to assist you further.

      We appreciate you bringing this to our attention and hope these steps improve your experience. Let us know if you need more help! RaybanStories

  • Rated 1 out of 5 stars

    Was not refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working in about a month Had to get ray ban involved since best buy didnt want to help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having issues with them staying charged.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there ChaunteR,

      Thanks for the review and feedback.

      Here are some suggestions for your power issues:

      Try a different USB-C cable (using a USB-C adapter is recommended.)
      Try a different power source
      Try a different USB-C charging plug (if charging from a power outlet and not from a USB point

      If you're still having problems, please get in touch with Ray-Ban support! RaybanStories

  • Rated 1 out of 5 stars

    Best Buy shipping is terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pay extra for it to get here sooner, expect Best Buy to deliver it to UPS late therefore you’ll be waiting for your item longer. So bad. Less of a glasses review and more of a Best Buy review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses arrived wjrh the lenses deeply scratched

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Miro, thanks for taking the time to leave a review and share your feedback.

      As your glasses arrived scratched you should contact your nearest Ray Ban store to explore your options. If you do not have a local store to visit please reach out to Ray Ban support via their website and you will be able to get the best support there.

      We hope this helps. RaybanStories

  • Rated 5 out of 5 stars

    Fast, No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, exactly like new, best buy had these glasses in stock and delivered fast when nobody else had them.

    I would recommend this to a friend
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