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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Blade 15.6" Gaming Laptop's performance, build quality, and graphics capabilities, frequently praising its ability to handle demanding tasks and deliver excellent frame rates. However, some users express concerns regarding battery life, overheating issues, and the noise produced by the cooling fans. The laptop's speakers also received negative feedback. While some found the weight acceptable, others noted the susceptibility of the device's surface to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 173 reviews
  • Rated 5 out of 5 stars

    sleek hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and sleek hardware. I like this gaming laptop very much. VFM.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box I noticed the computer had a twisted frame and wouldn’t sit flat on my desk or kitchen table. Good luck hauling around the massive power supply, the battery unplugged gave you less than 3 hours of run time even while just web browsing. I couldn’t find another power adapter either, if I wanted to purchase one for travel. Save your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Would definitely buy again in the future

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t but this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight bleeding has been a serious issue of Razer laptops from the very beginning; even for the 2018 generation, there is still a ton of black light bleed issues. Maybe you would thought a 2019 model would fix it but the answer is no; I purchased one today and right when I started I noticed the issue of light bleeding which is extremely distractive when you use the laptop. In the end, I returned it and will get away from Razer laptops forever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my preteen! Easy to use and great look!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razer Blade fan issue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give this Laptop more stars but after 8 months the left fan started buzzing super loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using it for music production Very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery pack under mouse inflated.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery pack inflated. Luckily we had geeks squad service that covered the repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of performance it's great but the keyboard and keys are too small for my hands

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing layout and size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have paid closer attention to the screen size before pulling the trigger. The screen is too small for gaming. The most annoying thing is the location of the shift key on the right hand side. I hit the up arrow key every time while typing. Yes, it may work for some as a gaming pc but I need it to also work for business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frequent Blue Screen of Death

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 Razer Blade 15’s within the past month and I returned both of them. They had issues staying connected to my WiFi network. However the other 5 devices I had never lost connection. They both showed the blue screen of death after downloading anything, and just randomly when surfing the web. I owned my first blade for a week and then it died by having an error and telling me to turn on the computer to turn it on and have the same error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice build quality, poor overall usability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a work laptop now and I do a lot of typing on it. The cursor will not stop jumping around! This is a known problem on the Razer Blades. I use it with an external keyboard and mouse so it's not too big of a problem most of the time. The laptop will also occasionally freeze on its own, but putting it into suspend and out of it usually solves the problem. Coming from a long time Dell corporate user, this is very disappointing and frankly inexcusable at this price range. Although the Dells don't have the same build quality and exterior finesse, they are infinitely more usable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Razerblade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first couple of weeks you get it you well end up with problems. It will none stop cause you problems latter on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    can't find replacement charger

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers great but when the power supply dies not best buy or Razer sell the right one for the blade 15" 2019 model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally disapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this laptop for a long time. And I did not expect at all that an open box - excellently can come with a non-working display cable. Bestbuy, do you turn on laptops before assigning them as excellent condition? I am absolutely disappointed with the customer service of this store. I lost about 10 days without a laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is not worth the problems it has given me. Not happy with the lap top

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rzblade15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking just that. Too much problems. One year dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Said Certified but missing box and was scratched.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said Certified but missing box and was scratched and missing accessories. Please triple check the quality before you buy so you don't get scammed like me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard so so much about the razor laptops and seeing as it came time to replace mine, i decided to get this particular one. I was extremely disappointed in it. I did not feel that it ran as well as i was lead to believe.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Monitor sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop's screen stopped working a month after end of warranty time. Has to be plugged in a monitor to be used.

    No, I would not recommend this to a friend