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Razer - Blade Pro 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1060 - 2TB Hard Drive + 256GB SSD - Black CNC Aluminum-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 31 reviews

  • 20%
90%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Worst investment ever!

    Posted
    ash221b
    • My Best Buy® MemberMember

    The laptop performed wonderfully, until it didn't. In LESS than 90 days, the laptop shut off in the middle of use and wouldn't turn back on. After speaking with Customer Support CHAT (they don't have a phone line), they surmised it was the motherboard and created an RMA for me to send it into their repair center. They do not replace broken laptops, only repair them. Unfortunately, I had client files on the hard drive that I could not risk sending to them. I took my laptop to someone who had the appropriate adapter for the hard drive, and they accidentally stripped a couple of the cheap non-standard screws Razer uses. It took me about two weeks to finally find someone capable of extracting the screws. I ended up buying the adapter I needed myself. By the time that issue was resolved, the RMA expired. I contacted them again, got a new RMA created, and shipped my laptop to them. They say 1-5 business days. They had my laptop for over 2 weeks. About halfway through, I contacted chat support to get an update; the first guy I spoke to said they were closed for the holiday and would return to work on a Friday. He also then alerted me that there was an issue with the serial number on the device not matching the one they had registered in their system. HE ASKED ME to SEND A PICTURE OF MY LAPTOP THAT THEY HAD IN THEIR POSSESSION! I was like, how am I supposed to do that?? He then switched gears. He could not tell me how this was even possible, only he kept telling me "not to worry" and that they would handle it. A few days later, unsatisfied with the previous conversation, I reached out to support again. This time, the lady told me the repair center would be back from holiday on the following Monday, not Friday. I asked about the serial number, how it was possible etc, she had zero answers for me as well but said she thought it had something to do with the person who created the 2nd RMA for me. She again assured me they are taking care of it on their end and not to worry. Last Friday, I received an email stating the motherboard had been replaced and my laptop had been shipped the day before. Expected delivery would be on Monday. I don't know how this is possible if the repair center team were still on holiday, but Ok. Not complaining about finally getting my laptop back - at this point it's been 2 months without it. Today I received my laptop. Turns on and stuff. Yay. However in the bottom right had of my screen, there is a notice telling me I need to Activate Windows on my device. I follow the instructions to do so- I am alerted that my license key is invalid and I must purchase a new one. Nope. So once again I reached out to Razer chat support. Here's how that conversation went: Support: Please provide your product number and serial number. Me: I do the thing. Support: Follow these instructions to get your license key from the motherboard using CMD. Me: I do the thing. Support: Follow these instructions to activate your windows license key. Me: I do the thing. I get the same error, that my license key is invalid. Now knowing that my windows license key is attached to the motherboard which they just replaced, I am steaming at the ears predicting support's next message. Support: When your laptop was repaired and the motherboard was replaced, there may be a chance that our repair team did not inject the activation key on the motherboard. What we can do best is to send your laptop to our repair center so that they can inject the activation key. We sincerely apologize... at this point I stopped reading. You can guess where the conversation went from there. Absolutely am I NOT paying to send my laptop back to them AGAIN after all of this for them to give me a license key. They have lost their minds. They have now escalated my case to a "higher department" who should be contacting me in 24-48 hours. Yeah. We'll see. Regardless of what happens, you can bet I'm writing this 1-star review for them anywhere and everywhere I can, and warning my friends. Do not buy razer products, especially $2,000 ones.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic huge laptop

    Posted
    30ANerds

    I have to say upfront that I am an Apple guy. I always have been. I love somethings about Windows, but I am far more productive, and get far more work done when I am on a Mac. Having said that, I am also a gamer and we all know what the state of gaming is on a Mac. I decided to buy this laptop from Razer directly when they had a sale on them recently. I can say without question that this is the best built, best looking, best running PC I have ever owned, and I have owned a lot. I love the construction of the machine. I mean this thing is a tank. The trackpad is fantastic for a Windows laptop although still not quite up to par with a MacBook trackpad. The screen is 120HZ 1080P which is great for gaming, but not the best for productivity. I think it would have been perfect at 1440p 120hz. That would have been the sweet spot, especially with a GTX 1070 instead of the 1060. Having said that, this machine is perfect to me in terms of thermals. I can actually say that it is quiet to me. I never hear the fans, even when gaming they are not bad at all. This chassis with the GTX 1060 leads to thermals that are just fantastic. I mean really really good. I love the travel on the keyboard and it is a joy to type on. I love the dedicated volume rocker above the trackpad. As for ports, you have everything you need. USB 3.0 (in Razer Green ), ethernet, SD Card, HDMI and even a thunderbolt 3 port. Battery life is solid at 4-5 hours, which for a machine this large that is great. Geekbench multicore is solid at 15026, and probably the best thing about this system is that you can upgrade the RAM, HD, and SSD. Seriously. That is just fantastic when you think about it. Hello Apple. Are you listening? All in all the only thing about this machine that bothers me is the fact that it is a finger print magnet. I mean words cannot describe accurately how quickly the laptop looks horrible because of finger prints. So, having said that, keep a large cleaning cloth with you and you won't have issue. That is what I do. All in all it is a fantastic machine, they trackpad placement takes a little getting used to, but once you get used to it then it is actually better IMO.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Premium device, S*** wireless card

    Posted
    Bios
    • My Best Buy® Elite MemberElite Member

    Everything so far is great about this laptop, except for the wireless card. The wireless card driver that came installed on the laptop was not compatible with my wireless. I didn't find this out until after the initial setup of Windows 10, where updates were installed. This caused a critical error on the first boot and a BSOD. COMPLETELY UNACCEPTABLE FOR A FIRST TIME BOOT ON AN EXPENSIVE SYSTEM. Thankfully, this issue didn't brick the OS and after about 10 minutes of frustration and trying to access the internet only to find that my wireless signal was continuously dropping. I had an ethernet cable handy and connected directly to the NIC, which fixed the issue immediately. A quick google search found the driver issue and the correct version of drivers and allowed me to fix the issue myself. I understand that the PC was newly out of the box and that everything needs to be installed/setup - no problem with that. But it would have been nice to know about the wireless issue before I ran the risk of screwing my entire OS with corrupted updates. It IS a nice laptop, it has some very nice features and it's great performance wise but for something so basic to be so terrible is really crippling on a gaming PC.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kudos to sleek design, but read my full review

    Posted
    TechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall this is a good machine, nicely designed. I will point out the bad stuff here to set your expectations. If you believe you will have to upgrade the memory to 32GB, please make sure to do it while ordering it. BestBuy website offer only 16GB, so please make sure to call them and apply the upgrade the ram to the order, otherwise you will waste money if you try to upgrade it later. Please try to order from a physical store as an alternative. Wireless connection is slow. Even if you didn't notice in the beginning, give it some days, it will become clear. Not sure if this thing gets bad over time. To be clear, my Macbook Pro on the same room and desk don't have this issue. 2TB harddisk comes with this system is slow, as you clearly noticed that I had to mention it here because it really bothered me certain times. If your room do not have enough cooling, this machine tends to become slow as the system heat rises. So make sure to provide enough a/c or fan in the room. Windows 10 version comes with this machine is for home use only. If you have plan to run VMware, please make sure to upgrade it to pro. When you buy online, it doesn't give you free one year Office 365 access, so please make sure to get it from the physical store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than Razer Blade 14

    Posted
    RunNGun74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I originally bought this to replace the Razer Blade 14. It is much quieter than the Razer Blade 14. I'd only recommend the Razer Blade 14 if you play with headphones. The Razer Blade Pro FHD you can play games without headphones, since you don't get that vacuum cleaner sound with the Razer Blade 14. However, the sound from the speakers are just OK, the bass could use some punch. Upgrading the mechanical hard drive to a 2.5" SATA III 2TB SSD was easy and there appears to be another slot open for a second NVME drive. It would be really easy to keep an entire game library on this laptop. The 120 Hz screen is great. I didn't know what I was missing until I tried one. For older games you might have to limit the frame rate with something like RivaTuner, but it is worth the extra hassle. It works good with the Razer Core eGPU, but the Razer Core's fan for the power source whines like the Razer Blade 14 under load. You will want to get some noise cancelling headphones if you plan to use it with the Razer Core (though it's no fault of the laptop). As of 19-MAR-2018 there is no firmware update for the Spectre vunerability for the Razer Blade Pro FHD. The Razer Blade 14 does have a firmware update however.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing all around

    Posted
    IverD

    At first I thought that runing games such as PubG and Rocket League would make it too hot so I bought a cooling fan table. After using the laptop for a solid 8 hours of gaming I realized I did not need the extra fan at all. The cooling system on this Razer Blade Pro is a beast. This laptop has all of the hardware I was looking for, all packed together under a stunning matte finish 1080p display. The Metal used slightly attracts hand oil smudge marks but they are very easy to remove with the microfiber cloth that came in the box. A major problem Ive had in the past is the hinges on larger laptops being too weak, but so far they havent lost their edge since day 1. The overall build quality is solid and sleek, and I can run Pubg at 120 fps, and have about 20 complex 3-D AutoCad Drawings open at once without any studder or overheating. This laptop is a beast and I would recommend it to anyone who is serious about gaming or just flawless computing performance in general.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Great Laptop All-Around

    Posted
    Deegan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This latpop is a real beast, and the Razer Chroma makes the whole thing even more appealing on the outside. On the inside, it can run most of my demanding and unoptimized games (like Friday the 13th: The Game and Dead by Daylight) on high or ultra at 60+ FPS. The only real problems I have with it are the fact that the keyboard will sometimes "stop responding," but this only happens once or twice a week and lasts for literally two or three seconds before it comes on again. This can probably be fixed by disabling Chroma anyway. I don't understand the complaint about loud fans, they're about as loud as a typical gaming laptop, which I don't mind. The biggest problem I have with it is apparently, after a year or two of use, the laptop can show signs of battery bloat, so I've heard a warranty is recommended. But all in all, it's a great machine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressive design, but please read my full review

    Posted
    TechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: Sleek design, not heavy like other gaming laptops and has professional look Primary harddisk is fast enough due to being SSD Good graphics display and keyboard brightness controls Volume key is really easy to use due to its design. Can adjust volume as needed whenever you need. Arrow keys are located in an unexpected manner. I found myself pressing 'fn' key instead of right arrow many times a day. Cons: Comes with only 16GB memory when ordered through BestBuy Wireless reception is poor, my macbook pro nearby do not have this issue Secondary 2TB harddisk is slow, not enough for an expensive machine like this Make sure room is cool enough, otherwise system will slow down

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Nice

    Posted
    ThatGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great Laptop, Using it for Oculus Rift, no Issues out of the box, easy setup. I wish it had more usb ports. Also the track pad can leave somethings to be desired. But I imagine most people who get this laptop are going to be using a mouse or something else with it. The rgb effects are cool, it's got a very nice look to it. Slightly heavy, but what did you expect magic? Solid performance, no issues or hiccups setting anything up. If you have they money go for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very quiet

    Posted
    rodbender1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Razer - Blade Pro 17.3" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1060 - 2TB Hard Drive + 256GB SSD - is a very quiet computer you can't hear it at all. It is very heavy but the optics are fantastic. The larger screen is easy to see which is important when you get to be older. I haven't used it to play any high end games yet but am very pleased with the computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for any on the go gamer

    Posted
    LHathaway
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this laptop when it first went on sale for 1999$ about two weeks ago, since then it went on sale for 1799$ and thankfully I was able to get refunded that 200$ it is a great laptop for any gamer who can’t lug around a monitor and tower (such as a college student like myself). The keyboard works wonders,Razer has yet to let me down. I would highly recommend.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Battery AND video card died after a week

    Posted
    integralzk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this laptop to use my HTC Vive with. It ran games fine for about 2 days then it would shut down randomly, games will freeze and then shut down, and now as I’m writing this, the computer randomly stopped charging with the charger plugged in. All of this to happen a week into getting this $2000 laptop is extremely aggravating. Razer is garbage. Don’t get anything from them.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    SUPER FAST

    Posted
    datsig

    This computer is no joke at all. Everything about it screams FAST! Literally no load times, graphics are amazing. I bought this for everyday use plus light gaming and I cant say enough about it. I would even go as far as calling it a mac pro killer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent gaming computer

    Posted
    1987tlc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent gaming computer, quick boot up, great keyboard, love the touch pad location (doesn't get in the way), vivid colors, very thin for a gaming computer... over all really lovin' this computer as far as gaming laptops go!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop and looks great too

    Posted
    Komrix
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The build of this laptop is top notch. It’s incredibly thin with a metal chassis. The weight of the laptop is surprisingly light for a 17 inch. All of the specs are at the top of its class for the price range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    Broomy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The laptop is very good, I have used to to play Fallout 4 with no drops in frame rates. Runs good, I would recommend getting a Targus Chill Mat with it because it has 4 integrated usb ports for "peripherals".

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of best out there Razer !!

    Posted
    uzipokes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product has everything Pros Insane Speed Awesome 120hz Screen Plays all games flawless even Video editing and Sound editing is awesome So far no issues Love Razer

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    razer pro

    Posted
    ewq3500
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    good laptop , and great slim built , but over priced for the component you get inside , for this price , it should have a gtx 1070 at least .

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best gaming computer

    Posted
    Mydre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My grandson Andre Palmer wanted this for his swear in gift for the US Army he ordered on a Sunday got it on a Tuesday and he is loving it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great machine for any gamer

    Posted
    Mandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this computer to replace an Alienware 18 and its portability is wonderful as is its performance.

    I would recommend this to a friend