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Customer Ratings & Reviews

Model:
RZ04-01250100-R3U1
SKU:
8501069
Your price for this item is $76.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the Kraken 7.1 Headset's sound quality, comfort, and microphone. Many appreciate the comfortable fit and customizable lighting features, while some found the bass response particularly impressive. However, a shorter cord length and the lack of onboard volume control were common criticisms. Concerns were also raised regarding the headset's weight and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 639 reviews
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a connoisseur of headsets but this one does a awesome job. I like the boom mic is retractable and adjustable, I could do without the led lights on the side but... Eh it's nothing huge. They are comfortable, my ears usually hurt after an hour or so wearing headsets... This pair I can wear about 2 or so before I need to "air out" my ears...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, and I like the light up feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im looking for headsets and this one are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,sound great, great headphones !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great for gaming. They are very comfortable and stylish

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but hurt husband's ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my husband loved these, we had to exchange them for a different style as they hurt his ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a quality item like most of what razor makes. I use this headset for intense gaming as well as live streaming development on different types of software. I haven't had any issues in terms of people being able to hear me and the cable is high quality and doesn't break after a few uses!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gamers will love this headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works & performs great. The sound is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good. Good external noise reduction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. The quality is not as good as the BEATS but I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good to me. works good. that's pretty much it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple. I have a G930 Wireless at my office, but i liked the Razor mouse so much, i decided to give the Razor headset a try. I'm sorry i did. It has zero features, hurts my ears, sounds poor, and very uncomfortable. Going back to my 930 is like a feather pillow after this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound good, but hurt my head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great. Customization was easy. It was tight on my head. Gave it a week to see if it would loosen up a little but it was just not comfortable. It might fit better for somebody else just not my noggin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose of these is for games doesn't block noise out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Good quality but missing features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds nice and performs like a good Kraken would but it's missing some important stuff. Like IDK a volume control? Exchanged it for the Kraken Pro

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews I thought I was buying a good quality headset but no I was wrong it's all plastic and it feels very cheaply made. The headset even comes with a warning to stretch it out a little bit before you put on to avoid breaking it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a big gamer and did a lot of research before choosing these. He loves them. Shuts sounds out around him so he can focus on his gaming. He doesn't hear anything else going on in the home while he is playing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Headphones Right Out of The Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to add yet another piece of Razer hardware to my new build with new headphones but as the header states.... It wasn't meant to be, sadly. Only one side of the headset worked as well as the rgb "chroma" lighting working on the side where sound was coming out. This is extremely disappointing considering I've always had a good experience with Razer brand products but sadly not this time around. To sum up, sound was only coming out from one side of the headset and rgb lighting customization was impressive but overall not a good purchase. Definitely wouldn't recommend to others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming headset was everything that we were looking for in a gaming headset. I thoroughly enjoy using this headset for my online gaming. I would recommend this headset to other gamers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what my grandson wanted for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson called to tell us this was exactly what he wanted for Christmas. He told us he really likes them. He showed us how they light up. Our grandson seems to be very happy with the headset.

    I would recommend this to a friend